2011 MERCEDES-BENZ CL-Class navigation

is supplied on a DVD (all other countries). You
do not need an activation code for the map
software that is delivered with your vehicle.
You also do not need to enter an activation
code if map software has already been
installed in the vehicle and must be installed
again.
Installation processXLoad the map software DVD in the DVD
drive ( Y page 204).
COMAND checks the DVD and shows a
corresponding message in the display.
The map software is not compatible with
the navigation system
A message appears informing you that it is
not possible to install the map software.
XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.XLoad a DVD that is compatible with the
vehicle's navigation system.
The map software is not compatible with
the current system software
A message appears informing you that the
system software and the map software are
not compatible.
XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.XHave the system software updated at an
authorized Mercedes-Benz Center.
It is only possible to install the map software
after the system software has been updated.
The map software is compatible with the
navigation system and the current
system software
COMAND checks whether the DVD map data
has already been installed.
The map data has already been installed
A message appears informing you that the
map data has already been installed, and a
prompt asks you whether the map software
should be installed anyway.XSelect Yes or No.
If you select Yes, the existing map data is
overwritten.
If you select No, COMAND ejects the DVD
automatically and the installation of the
map software is canceled.XTake the DVD out of the slot.
Map data is not yet installed
The version data of the map software DVD
and the map software installed on COMAND
are shown in the display for comparison. A
prompt then appears, asking whether the
map software should be installed.
XSelect Yes or No.
If you select Yes, the map data is saved.
If you select No, COMAND ejects the DVD
automatically and the installation of the
map software is not continued.XTake the DVD out of the slot.
If an activation code is required for the map
software, a prompt appears in the display
asking you to enter it.
XEnter the activation code and press ! to
confirm.
The software is installed.
If you enter an incorrect activation code, a
prompt appears asking you to enter the
activation code again. After the activation
code has been entered incorrectly three
times, there is a time-delay before the prompt
to enter the activation code appears again.
The time delay increases every time the
activation code is entered incorrectly, from
five minutes up to a maximum of five hours.
Installing map data
COMAND restarts the system immediately
before copying the data.
174NavigationCOMAND

While the installation is running, a
corresponding message and a progress bar
appear.XTo cancel the installation process: eject
the DVD.XTake the DVD out of the slot.
i If you cancel the installation process, the
navigation system is no longer operational.
An installation process that has been
canceled can be continued at a later point
in time.
XInstallation process for multi-DVD map
data: after the first DVD has been installed,
a message appears asking you to insert the
second DVD. Follow the instructions on the
display.XTo leave the installation process
running to the end without canceling: do
not carry out any further operations.
If the installation process has been
completed successfully, you will see a
message to this effect.XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.
The installation process is completed.
If the installation process has not been
completed successfully, you will see a
message to this effect.
XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.Navigation175COMANDZ

Problems with the navigation systemProblemPossible causes/consequences and M SolutionsCOMAND is unable to
continue route
guidance after the
journey has been
interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle and
switching off COMAND. "Continuing route guidance" refers to
switching COMAND back on and driving on.XContinue route guidance ( Y page 154).
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.ProblemPossible causes/consequences and M SolutionsCOMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported (e.g. by ferry, by motorail or after
towing).XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.176NavigationCOMAND

ProblemPossible causes/consequences and M SolutionsThe Navigation
function
unavailable message
appears.COMAND has an integrated hard disk on which the digital map is
stored.
To protect the hard disk from damage, COMAND switches it off at
very high temperatures. The navigation system will then be
temporarily unavailable.XLet the vehicle and COMAND cool down.XTo hide the message: switch COMAND off and then on again.If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area, for example when
calculating a route.XTo hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard disk once more. The message
will then reappear.XConsult an authorized Mercedes-Benz Center.ProblemPossible causes/consequences and M SolutionsYou will see a message
informing you that the
DVD containing the
digital map is
incompatible with the
system software.The DVD containing the digital map cannot be used for the update.XTo confirm the message: press W the COMAND controller.XEject the DVD.XHave the system software updated at an authorized Mercedes-
Benz Center.ProblemPossible causes/consequences and M SolutionsInstallation of the map
software has failed.The DVD is dirty or scratched.XClean the DVD.XRestart the installation.There is overheating due to excessive temperatures in the vehicle
interior.XWait until the vehicle interior has cooled down.XRestart the installation.COMAND's integral hard disk is faulty.XConsult an authorized Mercedes-Benz Center.Navigation177COMANDZ

:Active party;Party on hold=To interconnect parties by creating a
conference connection
XTo interconnect parties by creating a
conference connection: select
Conference= by turning cVd the
COMAND controller and press W to
confirm.
Sending DTMF tones
This function is not supported by all mobile
phones.
Answering machines or other devices can be
controlled by DTMF tones, e.g. for remote
query functions.
:To transmit individual characters using
the character bar
;To transmit a phone book entry as a
character string
XIf you would like to listen to the messages
on your answering machine, for example,
select the corresponding number.
XTo transmit individual characters: once
a connection has been established to the
answer phone, select the desired
characters in the character bar and press
W to confirm.
or
XPress the corresponding button on the
telephone keypad.
Every character selected will be
transmitted immediately.
XTo send a phone book entry as a DTMF
sequence: select Name by turning cVd the
COMAND controller and press W to
confirm.
XSelect the desired phone book entry and
press W to confirm.
The entry is sent as a DTMF character
string.
XTo switch back to the call display: select
B.
iYou can also send DTMF tones using
Voice Control System (see the separate
operating instructions).
Using the phone and address book
The COMAND phone book is an extract of
those entries from the address book which
contain at least one telephone number.
The address book organizes and stores
entries which are entered from different
sources (mobile phone, SD memory card,
Bluetooth® import, COMAND phone book,
navigation). You can use these entries for
making telephone calls, for navigation and for
writing text messages.
Importing contacts automatically
If a mobile phone is connected with COMAND
via the Bluetooth® interface, the contacts
(phone book entries) of the corresponding
mobile phone are automatically imported into
the phone book in COMAND.
Telephone187COMANDZ

Depending on the mobile phone, this process
may take some time. Depending on the
mobile phone used, only the phone book
entries in the mobile phone or these entries
and the phone book entries in the SIM card
are imported.
You can recognize the automatically imported
contacts (phone book entries) in COMAND by
the icon Ã/0. These are only available
in COMAND when a mobile phone is
connected to COMAND via the Bluetooth®
interface.
Importing contacts manually
iManually imported contacts are always
available. Automatically imported contacts
are only available in COMAND when a
mobile phone is connected to COMAND via
the Bluetooth® interface.
You can import existing contact data
manually:
Rfrom the memory card
Rvia the Bluetooth® interface (e.g.
Bluetooth® telephone, Bluetooth® PC)
XTo import data: load the memory card or
activate Bluetooth® in COMAND
(Y page 179) and on the Bluetooth®
telephone or PC (see operating instructions
of the respective mobile phone/PC).
XSelect Data/connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.
XSelect Download contacts and press W
to confirm.
XSelect From memory card or Via
Bluetooth and press W to confirm.
XSelect Add or Overwrite and press W to
confirm.
XTo cancel data import: press W.
or
XPress the % back button on the center
console.
If the data has been imported, the Import
successful message is displayed.
If the COMAND phone book memory is full,
this message appears in the display:
Memory full. Not all contact data
could be imported..
iIf you switch over to another main
function (e.g. navigation) while importing
data, the import via the Bluetooth®
interface will be canceled. If you switch to
another function while importing vCards
from the memory card, the import will not
be canceled.
iAfter the data has been imported,
COMAND has to process it. Importing via
the Bluetooth® interface may take some
time, depending on the number of contacts
being imported. The entries are only visible
in the address/phone book when this is
completed.
Calling up contacts/details
You can call up contacts with the list or by
using the character bar.
188TelephoneCOMAND

Displaying contact detailsXSelect Options by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
XSelect Details and press W to confirm.
The detailed view appears.
XTo return to the list: select List by sliding
XVY the COMAND controller and press
W to confirm.
Creating new contacts/changing
contacts
Automatically imported contacts cannot be
edited. These have to be copied to the
COMAND address book first by saving.
iIn certain countries, these functions are
not available from speeds above
approximately 3 mph (5 km/h). As soon as
the speed falls below approximately 2 mph
(3 km/h), the function is available again.
iYou can enter address data directly into
the address book. If you store telephone
numbers in the phone book, these are
saved in the address book. If you store a
navigation destination, COMAND creates
an address book entry which includes the
complete navigable address data.
iAutomatically imported contacts cannot
be edited. They have to be saved first, to be
copied to the COMAND address book.
XCall up the contact (Y page 188)11.XSelect Options by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
XSelect New entry or Edit and press W to
confirm.
The input menu with data fields appears.
:Entry mark (cursor);Data field=Two-line character barB To select the languagep To select the character set*/E To select uppercase and
lowercase letters
% BackF To delete your selection¬ To confirm your selection?Preset phone categoryXEnter the respective data in the data fields.XTo enter data in the data field: select the
respective characters from character bar
=.
XTo move the cursor in the data field:
select the respective characters from
character bar =.
XTo change data fields: slide ZV the
COMAND controller until the character bar
is hidden.
11Only available with the "Change contact" function.190TelephoneCOMAND

stores the destination in the address book
with the complete navigable address data.
In this case, navigation can be started
without any further data input.
If the contact entry contains a postal
address, e.g. as a result of importing a
vCard, the system can also navigate to this
address. If the data is incomplete or
unclear, COMAND asks the user to enter
the relevant address data. After the entry
has been completed and navigation has
been started, COMAND replaces the
existing address with the navigable
address if necessary.XSearch for an address book entry using the
¤ symbol.XDisplay the details about an entry and
highlight the address data field.XSelect Options by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.XSelect Navigate and press W to confirm.XSelect Start and press W to confirm.
i
You may only select Navigate if the
address data field contains complete,
navigable data. This is indicated by the ¤
symbol.
Voice tags*
i Voice tags are entered via Voice Control
System*; see the separate operating
instructions for Voice Control System*.
Adding or changing a voice tag
i You can add one voice tag per address
book entry.
XSearch for an address book entry with or
without a voice tag ( ¦ symbol).XSelect Options by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.XSelect Voice tag and press W to confirm.XSelect Add or Edit and press W to confirm.
Subsequent operation is controlled
by voice. Voice Control System* guides you
through the menus.
Deleting a voice tag
XSearch for an address book entry with a
voice tag.XSelect Options by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.XSelect Voice tag and press W to confirm.XSelect Delete and press W to confirm.
A deletion prompt appears.
Listening to a voice tag
XSearch for an address book entry with a
voice tag.XSelect Options by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.XSelect Voice tag and press W to confirm.XSelect Listen and press W to confirm.
You will hear the voice tag.
Using call lists
Introduction
COMAND displays calls received (including
missed calls) and made during phone
operation in lists.
i The respective menu item can only be
selected if calls have already been made or
received in COMAND or if the call lists have
been imported from the telephone.
Opening the call list and selecting an
entry
XTo call up the telephone menu: press the
S function button.XSelect Call lists in the telephone basic
menu by sliding VÆ and turning cVd the192TelephoneCOMAND* optional