2011 MERCEDES-BENZ C-CLASS SALOON service

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Welcome to the world of Mercedes-Benz
Before you drive off, please familiarise your-
self with yourv ehicle and read this manual,
especially the safety and warning notices.
This will help you to obtain the maximum
pleasure from your vehicle and avoid endan-
gering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
The illustrations in this manual show a left-
hand-drive vehicle. On right-hand-drive vehi-
cles, the arrangement and location of vehicle
parts and controls differ accordingly.
Mercedes-Benzi s constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot, therefore, base any claims on the
illustrations or text content in this manual.
The following are integral components of the
vehicle:
R Owner's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
i You can get to know the important fea-
tures of your vehicle in the interactive Own-
er's Manual on the Internet at:
http://www.mercedes-benz.de/
betriebsanleitung
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
2045847082Z102É2045847082Z102UËÍ

1, 2, 3 ...
12-button multifunction steering
wheel Operating the on-board computer .227
Overview .......................................... 41
12 Vsocket
see Sockets
4-button multifunction steering
wheel
Overview .......................................... 40
4-button multifunction steering
wheel
Operating the on-board computer .223
4ETS
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 195
4MATIC off-road system ...................195 A
ABS (Anti-lock Braking System) Display message (12-button mul-
tifunctio nsteering wheel) ..............255
Display message (4-button multi-
function steering wheel) ................250
Function/notes ................................ 72
Important safety notes ....................72
Warning lamp ................................. 293
Activating/deactivating air-recir-
culation mode .................................... 141
Activating/deactivating cooling
with air dehumidification .................137
Active Blin dSpot Assist
Display message (12-button mul-
tifunction steering wheel) ..............276
Function/notes ............................. 209
Switching on/off (on-board com-
puter, 12-button multifunction
steering wheel) .............................. 238
Towing atrailer .............................. 212
Active Driving Assistance package .209
Active Lane Keeping Assist Display message (12-button mul-
tifunctio nsteering wheel) ..............275
Function/informatio n.................... 212Switching on/off (on-board com-
puter, 12-button multifunction
steering wheel)
.............................. 238
Towing atrailer .............................. 215
Active light function .........................121
Active Service Syste mPLUS
see ASSYS TPLUS service interval
display
ADAPTIVE BRAKE .................................78
Adaptive brake lamps .........................74
Adaptive Highbeam Assist Function/notes ............................. 122
Adaptive Main-beam Assist
Display message (12-button mul-
tifunctio nsteering wheel) ..............267
Adaptive Main-Beam Assist
Switching on/off (on-board com-
puter) ............................................. 240
Additional speedometer ...................239
Additives (engine oil) ........................382
Adjusting the headlamp range .........120
Airbags Activation ......................................... 47
Front airbag (driver, front
passenger )....................................... 50
Important safety guidelines .............48
Kneebag .......................................... .50
Sidebag ............................................ 50
Windowba g...................................... 51
Air-conditioning system
see Climate control
Airf ilter
Display message (12-button mul-
tifunction steering wheel) ..............271
Display message (4-button multi-
function steering wheel) ................269
AIRF LOW ........................................... 138
Air pressure see Tyre pressure
Airv ents
Glove compartmen t....................... 148
Important safety notes ..................147
Rea r............................................... 148
Setting ........................................... 147
Setting the centre air vents ...........148
Setting the side air vents ...............148 4
Index

Alarm system
see ATA (Anti-Theft Alarm system)
Alertness Assistant
see ATTENTION ASSIST
AMGMenu (on-board computer) .......245
Anti-glare film .................................... 320
Anti-loc kBraking System
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
Immobilise r...................................... 80
Aquaplaning ....................................... 177
Ashtray ............................................... 316
ASSYST PLUS see ASSYST PLUS service interval
display
ASSYST PLUS service interval dis-
play
Displaying service messages .........326
Hiding service messages ...............326
Notes ............................................. 326
Service messages ..........................326
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................80
ATA (Anti-Theft Alarm system) .........80
Function .......................................... .80
Interior motion sensor .....................81
Switching off the alarm ....................80
Tow-away protection ........................ 81
ATTENTIO NASSIST
Activating/deactivating .................238
Display message (12-button mul-
tifunctio nsteering wheel) ..............273
Function/notes ............................. 203
Audio DVD (12-button multifunc-
tion steering wheel) ..........................234
Audio menu (on-board computer,
12-button multifunction steering
wheel) ................................................ .233
AUTO lights Display message (12-button mul-
tifunctio nsteering wheel) ..............267
Display message (4-button multi-
function steering wheel) ................264
see Lights Automatic engine start (ECO start/
stop function)
.................................... 157
Automatic engine switch-off (ECO
start/stop function) ..........................157
Automatic headlamp mode ..............119
Automatic transmission Accelerator pedal position .............163
Automatic drive program ...............164
Changing gea r............................... 163
Display message (4-button multi-
function steering wheel) ................283
Driving tips .................................... 163
Emergency running mode ..............168
Kickdow n....................................... 163
Manual drive program ....................166
Problem (fault) ............................... 168
Progra mselector button ................163
Pulling away ................................... 156
Releasing the parking lock man-
ually ............................................... 168
Selector leve r................................ 162
Shift range s................................... 165
Starting the engine ........................155
Steering wheel gearshif tpaddles ...164
Trailer towing ................................. 163
Transmission position displa y........ 162
Transmissio npositions .................. 162
Automatic transmission emer-
gency running mode .........................168
Automatic transmissions Display message (12-button mul-
tifunctio nsteering wheel) ..............285
Auxiliary heating
Activating/deactivating .................143
Activating/deactivating (on the
centre console ).............................. 143
Important safety notes ..................143
Problem (display message) ............147
Remote control .............................. 144
Setting (on-board computer, 12-
button multifunction steering
wheel) ............................................ 242
Setting the departur etime ............ .145
Auxiliary ventilation
Activating/deactivating .................143
Activating/deactivating (on the
centre console ).............................. 143 Index
5

Cup holder
Centre console .............................. 314
Important safety notes ..................314
Rea rcompartmen t......................... 315 D
Dashboard see Cockpit
Data
see Technical data
Daytime driving lamps
Switching on/off (on-board com-
puter, 12-button multifunction
steering wheel) .............................. 239
Daytime driving lights
Display message (12-button mul-
tifunctio nsteering wheel) ..............266
Display message (4-button multi-
function steering wheel) ................263
Switching on/off (on-board com-
puter, 4-button multifunction
steering wheel) .............................. 226
Switching on/off (switch) ..............119
Delaye dswitch-off
Exterior lighting (12-button multi-
function steerin gwheel) ................ 241
Interior lighting (12-button multi-
function steering wheel) ................241
Diesel ................................................. .170
Diesel particle filter ..........................175
Digital speedometer .........................231
Dipped beam Display message (4-button multi-
function steering wheel) ................261
Dipped-beam headlamps
Changing bulbs .............................. 126
Display message (12-button mul-
tifunctio nsteering wheel) ..............264
Setting for driving abroad (sym-
metrical) ........................................ 118
Setting for driving on the right/
left ................................................. 240
Switching on/off ........................... 119
Display (cleaning instructions) ........331Display message (12-button multi-
function steering wheel)
ASSYST PLUS service interva l....... 326
Calling up ....................................... 249
Driving systems ............................. 273
Engine ............................................ 270
General notes ................................ 248
Hiding ............................................ 248
Key ................................................ 289
KEYLESS-GO .................................. 289
Lights ............................................ .264
Safety systems .............................. 255
Tyres .............................................. 281
Vehicle .......................................... .285
Display message (4-button multi-
function steering wheel)
ASSYST PLUS service interva l....... 326
Calling up ....................................... 248
Driving systems ............................. 272
Engine ............................................ 268
General notes ................................ 248
Hiding ............................................ 248
Key ................................................ 288
KEYLESS-GO .................................. 288
Lights ............................................ .261
Safety systems .............................. 250
Tyres .............................................. 280
Vehicle .......................................... .283
Distance display (on-board com-
puter, 12-button multifunction
steering wheel) .................................. 237
Distance recorder 12-button multifunction steering
wheel ............................................. 231
see Trip meter
Distance warning signal (warning
lamp) .................................................. 300
DISTRONIC PLUS Deactivating ................................... 190
Display message (12-button mul-
tifunctio nsteering wheel) ..............277
Displays in the multifunctio ndis-
play ................................................ 189
Drivin gtips .................................... 190
Function/notes ............................. 183
Important safety notes ..................183
Selecting ........................................ 184 Index
9

Setting the specified minimum
distance
......................................... 188
Warning lamp ................................. 300
Door
Automatic door locking feature
(on-board computer, 12-button
multifunctio nsteering wheel) ........242
Automatic locking (switch) .............. .90
Central locking/unlocking (key) ......84
Control pane l................................... 44
Display message (12-button mul-
tifunctio nsteering wheel) ..............286
Display message (4-button multi-
function steering wheel) ................284
Emergency locking ........................... 91
Emergency unlocking .......................91
Important safety notes ....................89
Opening (from the inside) ................90
Drinks holder
see Cuph olders
Drive program
Automatic ...................................... 164
Display ........................................... 162
Manual .......................................... .166
Drive program selector .....................164
Driver's door see Door
Driver's seat
see Seats
Drive system
Active Blind Spot Assist .................209
Driving abroad
Service24h .................................... 327
Symmetrical dipped bea m............. 118
Driving on flooded roads ..................177
Driving safety system BAS PLUS (Brake Assist System
PLUS) .............................................. .73
Electronic Brake-force Distribu-
tio n.................................................. 78
ESP ®
(Electroni cStability Pro-
gram) ............................................... 75
ETS/4ETS (Electronic Traction
System) ........................................... 75
Important safety guidelines .............72Driving safety systems
ABS (Anti-lock Braking System) .......72
ADAPTIVE BRAKE ............................. 78
Adaptive brake lamps ......................74
BAS (Brake Assist System) ..............73
Overview .......................................... 72
PRE-SAFE ®
Brake ............................ .78
Driving system
Active Lane Keeping Assist ............212
Display message (12-button mul-
tifunctio nsteering wheel) ..............273
Display message (4-button multi-
function steering wheel) ................272
Driving systems
Active Driving Assistance pack-
age ................................................. 209
ATTENTION ASSIST ........................203
Blind Spot Assist ............................ 205
Cruise control ................................ 178
Distronic Plu s................................ 183
Dynami chandling package with
sports mod e.................................. 192
HOLD function ............................... 193
Lane Keeping Assist ......................208
Lane package ................................ 205
Parking Guidance ........................... 199
Parktroni c...................................... 196
RAC ESTART (AMG vehicles) ..........194
Reversing camera ..........................202
Speed Limi tAssist ......................... 204
Speedtronic ................................... 180
Driving tips
Aquaplaning ................................... 177
Automatic transmission .................163
Brakes ........................................... 175
DISTRONI CPLUS ........................... 190
Downhill gradient ........................... 175
Driving abroad ............................... 118
Driving in winter ............................ .177
Driving on flooded road s................ 177
Driving on wet road s...................... 177
General .......................................... 175
Icy road surfaces ........................... 178
Limited braking efficiency on sal-
ted road s....................................... 176
New brake pads/linings ................176
Running-in tips ............................... 152
Snow chains .................................. 36010
Index

(12-button multifunction steering
wheel)
............................................ 241
Activating/deactivating the Intel-
ligent Ligh tSystem ........................ 240
Activating/deactivating the inte-
rior lighting delayed switch-off
(12-button multifunction steering
wheel) ............................................ 241
Active light function .......................121
Automatic headlamp mode ............119
Cornering light function .................121
Dipped-bea mheadlamps ............... 119
Driving abroad ............................... 118
Foglamps ....................................... 119
Foglamps (extended range) ...........122
Hazard warning lamps ...................121
Headlamp flasher ........................... 121
Headlamp range ............................ 120
Ligh tswitc h................................... 118
Main-beam headlamps ................... 120
Motorway mode ............................. 122
Parking lamps ................................ 118
Rea rfoglamp ................................. 119
Switching Adaptive Highbeam
Assist on/off ................................. 240
Switching the daytime driving
lights on/off (12-button multi-
function steering wheel) ................239
Switching the daytime driving
lights on/off (4-button multifunc-
tion steering wheel) .......................226
Switching the daytime driving
lights on/off (switch) .....................119
Switching the surround lighting
on/off (12-button multifunction
steering wheel) .............................. 241
Turn signals ................................... 120
see Changing bulbs
see Interior lighting
Light sensor
Display message (12-button mul-
tifunctio nsteering wheel) ..............267
Display message (4-button multi-
function steering wheel) ................264
LIM indicator lamp
Cruise control ................................ 178
DISTRONI CPLUS ........................... 184
Variabl eSPEEDTRONIC .................181Limiting the speed
see SPEEDTRONIC
Loading guidelines ............................302
Locking see Centra llocking
Locking (doors)
Automatic ........................................ 90
Emergency locking ........................... 91
From inside (central locking but-
ton) .................................................. 90
Locking centrally
see Centra llocking
Locking verification signal (on-
board computer) ............................... 242
Luggage compartment floor opening/closing ............................ 312
stowage well, unde r....................... 312
Luggage cover ................................... 308
Luggage holder (EASY-PACK load-
securing kit) ....................................... 311
Luggage net ....................................... 304
Lumbar support Adjusting ....................................... 109
Adjusting the 4-way lumba rsup-
por t................................................ 109
Luxu ry head restraint .......................107
Luxury multifunction steering
wheel
see 12-button multifunction
steering wheel M
M+S tyres ........................................... 360
Main beam Display message (4-button multi-
function steering wheel) ................262
Main-beam headlamps
Changing bulbs .............................. 127
Display message (12-button mul-
tifunctio nsteering wheel) ..............266
Switching Adaptive Highbeam
Assist on/off ................................. 122
Switching on/off ........................... 120
Maintenance
see ASSYST PLUS service interval
display Index
15

Manual transmission
Engaging reverse gear. ..................161
Gea rlever ...................................... 160
Pulling away ................................... 155
Shifting to neutra l.......................... 161
Shift recommendatio n................... 161
Starting the engine ........................154
Matt finish (cleaning instructions) ..329
Memory card (audio) .........................234
Memory function ............................... 115
Mercedes-Benz Service Centre see Qualified specialist workshop
Message memory
12-button multifunction steering
wheel ............................................. 249
4-button multifunction steering
wheel ............................................. 248
Messages
see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Frequencies ................................... 377
Installatio n..................................... 377
Menu (on-board computer) ............235
Notes/placing in the bracket ......... 318
Transmission output (maximum) .... 377
Modifying the programming (key) .....85
MOExtended run-flat system ...........345
Motorway mode ................................ 122
MP3 Operating ...................................... .234
see Separate operating instructions
Multicontour seat .............................. 108
Multifunction display 4-button multifunction steering
wheel ............................................. 223
Permanent display (12-button
multifunctio nsteering wheel) ........239
Multi-function display
12-button multifunction steering
wheel ............................................. 228Multifunction steering wheel (12-
button)
see 12-button multifunction
steering wheel
Multifunction steering wheel (4
buttons)
see 4-button multifunction steer-
ing wheel N
Navigation Menu (on-board computer) ............232
On-board computer (12-button
multifunctio nsteering wheel) ........232
see separate operating instructions
NECK-PRO head restraints
Operation ........................................ .52
Resetting after being triggered ........52
NECK-PRO luxury head restraints
Operation ........................................ .52
Resetting after being triggered ........52
Notes on running in anew vehicle ..152 O
Occupant safety Childre ninthe vehicle ..................... 57
Important safety notes ....................46
Odometer
4-button multifunction steering
wheel ............................................. 225
see Total distance recorder
see Trip meter
Oil
see Engine oil
On-board computer
RACETIMER ................................... 245
On-board computer (12-button
multifunction steering wheel)
AMG menu ..................................... 245
Assist menu ................................... 236
Audi omenu ................................... 233
Convenience submenu ..................243
DISTRONI CPLUS ........................... 189
Important safety notes ..................222
Instrument cluster submenu ..........239
Lights submenu ............................. 23916
Index