2011 MERCEDES-BENZ C-CLASS SALOON airbag off

Display messages Possible causes/consequences and
M Solutions
J
Brake immediately A malfunction has occurred while the HOLD function or DIS-
TRONIC PLUS is active.
or
Vehicles with manual transmission: with the HOLD function acti-
vated, you have either:
R
opened the driver's doo rand released the sea tbelt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message disap-
pears.
X Prevent the vehicle from rolling away before you leave it
(Y page 342).
You can restart the engine. J
Check brake fluid
level G
Risk of accident
There is insufficien tbrake fluid in the brake fluid reservoir. In addi-
tion, the red Jwarning lamp in the instrument cluster lights
up and a warning tone sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Apply the parking brake.
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the error. #
Check brake wear The brake pads/linings have reached their wearl
imit.
X Visit a qualified specialist workshop. PRE-SAFE
inoperative See
Owner's Manual G
Risk of injury
Important function sof PRE-SAFE ®
have failed .All other occupant
safety systems, e.g. airbags, remain available.
X Visit a qualified specialist workshop immediately. 258
Display messagesOn-board computer and displays

Problem Possible causes/consequences and
M Solutions
֌
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. G
Risk of accident
ESP ®
, BAS, PRE-SAFE ®
, the HOLD function, hill start assist and
ESP ®
trailer stabilisation are temporarily not available.
The adaptive brake lights, BAS PLUS and PRE-SAFE ®
Brake may
also have failed.
ESP ®
will not stabilise the vehicle if it starts to skid or if a wheel
starts to spin.
Self-diagnosis is not yet complete.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
X Carefully drive on a suitable stretch of road, making slight steer-
ing movements, at a speed above 20 km/h.
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. J
The red brake system
warning lamp comes on
while the vehicle is
moving. A warning tone
also sounds.
You are driving with the parking brake applied.
X
Release the parking brake.
The warning lamp goes out and the warning tone ceases. 6
The red SRS warning
lamp is lit while the
engine is running.
G
Risk of injury
The restraint systems are malfunctioning. The airbags or belt ten-
sioners may either be triggered unintentionally or, in the event of
an accident, may not be triggered at all.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
297On-board computer and displays Z

Cleaning the exhaust tail pipes
Impurities combined with th
eeffects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
! Do not clea nthe exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
X Cleant he exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Cleaning the trailer tow hitch The ball coupling must be cleaned if it
becomes dirty or corroded.
X Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents. X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic. Care
331Maintenance and care Z

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 28).Notes on the technical data
You can find technical data on the Internet at:
http://www.mercedes-benz.com
i The technical data was determined in
accordance with EC Directives. All data
applies to the vehicle's standard equip-
ment. Therefore, the data may differ for
vehicles with optional equipment. You can
obtain further information from a
Mercedes-Benz Service Centre. Genuine Mercedes-Benz parts
Mercedes-Ben ztests genuine parts and con-
version parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benzis
unable to evaluate other parts. Mercedes-
Ben ztherefore accepts no responsibility for
the use of such parts in Mercedes-Ben zvehi-
cles, even if they have been independently or
officially approved.
In Germany and some other countries, certain
parts are only officially approved for installa-
tion or modification if they comply with legal
requirements. All genuine Mercedes-Benz
parts meet this requirement .The use of non- approved parts may invalidate the vehicle's
general operating permit. This is the case if:
R
they cause a change of the vehicle type
from that for which the vehicle's general
operating permit was granted.
R other road users could be endangered.
R the emission or noise levels are adversely
affected. G
WARNING
Driving safety may be impaired if non-
approved parts, tyres and wheels or safety-
relevant accessories are used.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. This
could cause you to lose control of your vehicle
and cause an accident.
For this reason, Mercedes-Ben zrecommends
that you use genuine Mercedes-Benz parts or
parts of equal quality. Only use tyres, wheels
and accessories that have been specifically
approved for your vehicle.
! Airbags and seat belt tensioners, as well
as control units and sensors for these
restraint systems may be installed in the
following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R centre console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at
a qualified specialist workshop. Mercedes-
Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. 376
Genuine Mercedes-Benz partsTechnical data