2011 MERCEDES-BENZ C-Class service interval

winter tyres seats traction control gas type check transmission fluid keyless

Page 6 of 320

MERCEDES-BENZ C-Class 2011 W204 Owners Manual 1, 2, 3 ...
115 V socket ...................................... 225
12 V socket ........................................ 224
4ETS see ETS/4ETS
4MATIC (perm

1, 2, 3 ...
115 V socket ...................................... 225
12 V socket ........................................ 224
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 159
A
ABS (Anti-lock Braking System) Display message ............................ 189
Function/notes ................................ 62
Warning lamp ................................. 206
Accident (notes) ................................ 253
Active light function (display
message) ............................................ 194
Active service system see Service interval display
ADAPTIVE BRAKE ................................. 66
Additional speedometer ................... 179
Air bags Display message ............................ 187
Front air bag (driver, front
passenger) ....................................... 37
Important safety notes ....................36
Knee bag .......................................... 38
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................41
Pelvis air bag ................................... 40
Safety guidelines ............................. 35
Side impact air bag ..........................39
Window curtain air bag ....................40
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 122
Air distribution
Setting ........................................... 123
Airflow
Setting ........................................... 124
Air nozzles
see Air vents .................................. 126
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................125
Air vents ............................................. 126
Glove box ....................................... 127
Important safety information .........126
Rear ............................................... 127
Setting the center air vents ...........126
Setting the side air vents ...............126
Alarm system
see ATA
AMG menu (on-board computer) ..... 171
Anti-lock Braking System see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........67
Ashtray ............................................... 223
Assistance menu (on-board
computer) .......................................... 178
ATA (Anti-Theft Alarm system) Activating/deactivating ...................67
Function ........................................... 67
Switching off the alarm ....................67
Audio menu (on-board computer) .... 175
AUTO lights see Light sensor
Automatic car wash .......................... 244
Automatic transmission Display message ............................ 200
Driving tips .................................... 139
Emergency running mode ..............144
Kickdown ....................................... 140
Malfunction .................................... 144
Program selector button ................140
Pulling away ................................... 134
Releasing the parking lock
manually ........................................ 144
Selector lever ................................ 138
Starting .......................................... 133
B
Backrest (display message) ............. 201
Bag hook ............................................ 219
BAS (Brake Assist System) ................. 62
4IndexBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 4

Page 9 of 320

MERCEDES-BENZ C-Class 2011 W204 Owners Manual Display messagesBrakes ........................................... 189
Calling up (on-board computer) .....183
Clearing (on-board computer) ........183
Driving systems ............................

Display messagesBrakes ........................................... 189
Calling up (on-board computer) .....183
Clearing (on-board computer) ........183
Driving systems ............................. 197
Engine ............................................ 194
KEYLESS-GO .................................. 202
Lamps ............................................ 191
Safety systems .............................. 184
Service interval display ..................242
SmartKey ....................................... 201
Tires ............................................... 197
Vehicle ........................................... 200
Distance recorder ............................. 170
Door Automatic locking ............................ 78
Automatic locking (on-board
computer) ...................................... 181
Display message ............................ 201
Emergency locking ........................... 79
Emergency unlocking .......................79
Opening (from inside) ......................78
Door control panel
Overview .......................................... 31
Doors
Important safety notes ....................77
Drinking and driving ......................... 151
Drinks holder see Cup holder
Drive program
Automatic ...................................... 141
Manual ........................................... 142
SETUP (on-board computer) ..........171
Drive program display ...................... 139
Driving abroad ................................... 155
Driving on flooded roads .................. 154
Driving safety system EBD (Electronic Brake force
Distribution) ..................................... 66
ESP ®
(Electronic Stability
Program) .......................................... 63
ETS/4ETS (Electronic Traction
System) ........................................... 63
Important safety information ...........61
Driving safety systems
ABS (Anti-lock Braking System) .......62
ADAPTIVE BRAKE ............................. 66BAS (Brake Assist System) ..............62
Overview .......................................... 61
Driving systems
Cruise control ................................ 156
Dynamic handling package with
sports mode .................................. 158
PARKTRONIC ................................. 159
Rear view camera .......................... 162
Driving tips ........................................ 139
Braking .......................................... 153
Downhill gradients .........................152
Driving on flooded roads ................154
Wet road surface ........................... 152
Winter ............................................ 155
DVD audio (on-board computer) ...... 175
Dynamic handling package with
sports mode ....................................... 158
E
EASY-ENTRY feature ............................ 99
Activating/deactivating (on-
board computer) ............................ 181
EASY-EXIT feature ............................... 99
Activating/deactivating (on-
board computer) ............................ 181
Crash-responsive ............................. 99
EBD (Electronic Brake force
Distribution) Display message ............................ 190
Function/notes ................................ 66
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 146
Trunk ............................................... 82
Vehicle ............................................. 79
Emergency running mode
Automatic transmission .................144
Index7BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 7

Page 15 of 320

MERCEDES-BENZ C-Class 2011 W204 Owners Manual Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines .............50
Releas

Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines .............50
Releasing ......................................... 53
Safety guidelines ............................. 35
Special seat belt retractor ...............58
Warning lamp ................................. 204
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............98
Seats
Adaptive seat backrests (AMG
vehicles) .......................................... 97
Adjusting (electrically) .....................94
Adjusting (manually and
electrically) ...................................... 94
Adjusting the head restraint ............95
Adjusting the lumbar support ..........97
Cleaning the cover .........................248
Correct driver's seat position ........... 92
Important safety notes ....................93
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off .........97
Sensors (cleaning instructions) ....... 247
Service indicator see Service interval display
Service interval display .................... 242
Displaying a service message (on-
board computer) ............................ 243
Service menu (on-board computer) . 178
Service products Brake fluid ..................................... 309
Capacities ...................................... 305
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes ..................304
Notes ............................................. 304
Refrigerant (air-conditioning
system) .......................................... 309
Washer fluid ................................... 310
Settings
Factory (on-board computer) .........182
On-board computer .......................178
SETUP (on-board computer) ............. 171
Shift ranges ....................................... 141Shift recommendation ...................... 138
Side impact air bag ............................. 39
Side marker lamp (display
message) ............................................ 193
Side windows Convenience closing feature ............84
Convenience opening feature ..........84
Important safety information ...........83
Opening/closing .............................. 84
Resetting ......................................... 85
Troubleshooting ............................... 86
Sliding sunroof
Important safety information ...........86
Troubleshooting ............................... 90
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof
SmartKey
Changing the battery .......................74
Changing the programming .............73
Checking the battery .................70, 74
Convenience closing feature ............84
Convenience opening feature ..........84
Display message ............................ 201
Important safety notes ....................70
Malfunction ...................................... 76
Starting the engine ........................133
Snow chains ...................................... 154
Socket ................................................ 224
Dashboard ..................................... 224
Rear compartment .........................225
SOS
see mbrace
Spare wheel
Notes/data .................................... 298
Storage location ............................ 254
see Emergency spare wheel
Speedometer
Activating/deactivating
additional speedometer (on-
board computer) ............................ 179
Additional speedometer (on-
board computer) ............................ 171
Segments ...................................... 167
Setting the unit (on-board
computer) ...................................... 178Index13BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 13

Page 21 of 320

MERCEDES-BENZ C-Class 2011 W204 Owners Manual Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repa

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Breakdown assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
Introduction19BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 19

Page 122 of 320

MERCEDES-BENZ C-Class 2011 W204 Owners Manual Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind t

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Overview of climate control systems
Important safety notes
GWarning
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a clogged filter replaced as soon as
possible at an authorized Mercedes-Benz
Center.
GWarning
Follow the recommended settings for heating
and cooling given on the following pages.
Otherwise, the windows could fog up,
impairing visibility and endangering you and
others.
Dual-zone automatic climate control controls
the temperature and the humidity of the
vehicle interior and filters out undesirable
substances from the air.
Dual-zone automatic climate control is only
operational when the engine is running.
Optimum operation is only achieved when
you drive with the side windows and tilt/
sliding sunroof/panorama roof with power
tilt/sliding panel closed.
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 84).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of dust and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Service Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.120Overview of climate control systemsClimate control
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 120

Page 152 of 320

MERCEDES-BENZ C-Class 2011 W204 Owners Manual XTo apply: depress parking brake ; firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.
XTo release: depress the brake pedal and

XTo apply: depress parking brake ; firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.
XTo release: depress the brake pedal and
keep it depressed.
XPull release handle :.
When the ignition is switched on or the
engine is running, the $ (USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster.
Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge.
XDisconnect the battery or connect it to a
trickle charger.
iYou can obtain information about trickle
chargers from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer
damage as a result of lack of use.
XVisit a qualified specialist workshop and
seek advice.Driving tips
General driving tips
Important safety notes
GWarning
Please do not forget that your primary
responsibility is to drive the vehicle. A driver's
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you use the telephone18 while driving,
please use the hands-free device and only use
the telephone when road, weather and traffic
conditions permit. Some jurisdictions prohibit
the driver from using a mobile telephone while
driving a vehicle.
Only operate the audio system or
COMAND18 (Cockpit Management and Data
System) if road, weather and traffic
conditions permit. Otherwise, you may not be
able to observe traffic conditions and could
endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Drive sensibly – save fuel
To save fuel, observe the following notes:
XKeep tires at the recommended inflation
pressures.
XRemove unnecessary cargo.XRemove the roof rack when not in use.XMaintain a low engine speed until the
engine is warm.
XAvoid frequent acceleration and
deceleration.
XHave all maintenance work performed at
the service intervals specified in the18Observe all legal requirements.150Driving tipsDriving and parking
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 150

Page 153 of 320

MERCEDES-BENZ C-Class 2011 W204 Owners Manual Service Booklet or indicated by the service
interval indicator.
Fuel consumption is also increased by driving
in cold weather, in stop-and-go traffic, on
short trips and in mountainous areas.
Drinking

Service Booklet or indicated by the service
interval indicator.
Fuel consumption is also increased by driving
in cold weather, in stop-and-go traffic, on
short trips and in mountainous areas.
Drinking and driving
GWarning
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWarning
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Coasting with the engine switched off
GWarning!
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust checkGWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Brakes
Important safety notes
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Driving tips151Driving and parkingBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 151Z

Page 171 of 320

MERCEDES-BENZ C-Class 2011 W204 Owners Manual Menus and submenus
Menu overview
The number of menus shown depends on the optional equipment in the vehicle.
Function:Trip menu ( Y page 170);AMG menu in AMG vehicles ( Y page 171)=Navi menu (navi

Load next 8 pages

Page: 1-8 9-16 next >

change language wheel bolt torque pairing phone engine overheat check engine light driver seat adjustment