2011 MERCEDES-BENZ C-Class eco

Child-proof locksRear doors ....................................... 60
Children
In the vehicle ................................... 55
Restraint systems ............................ 56
Child seat
Automatic recognition .....................46
Automatic recognition/air bag
deactivation, self-test ......................48
Display message ............................ 185
LATCH-type (ISOFIX ) child seat
anchors ............................................ 58
Special seat belt retractor ...............58
Top Tether ....................................... 59
Troubleshooting ............................... 49
Cigarette lighter ................................ 224
Classification system for
occupants (OCS) Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44
Climate control
Activating/deactivating .................122
Activating/deactivating air-
recirculation mode .........................125
Controlling automatically ...............123
Cooling with air dehumidification ..122
Defrosting the windshield ..............124
Demisting the windows .................. 125
Dual-zone automatic climate
control ........................................... 121
Important safety information .........120
Indicator lamp ................................ 123
Maximum cooling .......................... 124
Problems with "cooling with air
dehumidification" ........................... 123
Problems with the rear window
heating .......................................... 125
Refrigerant ..................................... 309
Setting the air distribution .............123
Setting the airflow .........................124
Setting the air vents ......................126
Setting the temperature ................123
Switching the MONO function on/
off .................................................. 124
Switching the rear window
heating on/off ............................... 125
Clock (on-board computer) ............... 179Cockpit ................................................. 25
Combination switch .......................... 108
Compass ............................................ 235
Consumption statistics (on-board
computer) .......................................... 170
Convenience closing feature .............. 84
Convenience opening feature ............ 84
Coolant (engine) Checking the level .........................240
Display message ............................ 194
Notes ............................................. 310
Temperature (on-board computer) . 171
Temperature gauge ........................ 166
Warning lamp ................................. 210
Cooling
see Climate control
Cornering light (display message) ... 191
Crash-responsive emergency
lighting ............................................... 111
Cruise control Cruise control lever .......................156
Display message ............................ 197
Function/notes ............................. 156
Cup holder ......................................... 220
Center console .............................. 221
Rear compartment .........................221
Current fuel consumption (on-
board computer) ............................... 170
Customer Assistance Center (CAC) ............................................... 21
Customer Relations Department ....... 21
D
Dashboard see Cockpit
Date (on-board computer) ................ 179
Daytime running lamps Display message ............................ 194
Switching on/off (on-board
computer) ...................................... 180
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 180
Interior lighting (on-board
computer) ...................................... 180
Digital speedometer ......................... 171
Display (cleaning instructions) ........ 247
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Display messagesBrakes ........................................... 189
Calling up (on-board computer) .....183
Clearing (on-board computer) ........183
Driving systems ............................. 197
Engine ............................................ 194
KEYLESS-GO .................................. 202
Lamps ............................................ 191
Safety systems .............................. 184
Service interval display ..................242
SmartKey ....................................... 201
Tires ............................................... 197
Vehicle ........................................... 200
Distance recorder ............................. 170
Door Automatic locking ............................ 78
Automatic locking (on-board
computer) ...................................... 181
Display message ............................ 201
Emergency locking ........................... 79
Emergency unlocking .......................79
Opening (from inside) ......................78
Door control panel
Overview .......................................... 31
Doors
Important safety notes ....................77
Drinking and driving ......................... 151
Drinks holder see Cup holder
Drive program
Automatic ...................................... 141
Manual ........................................... 142
SETUP (on-board computer) ..........171
Drive program display ...................... 139
Driving abroad ................................... 155
Driving on flooded roads .................. 154
Driving safety system EBD (Electronic Brake force
Distribution) ..................................... 66
ESP ®
(Electronic Stability
Program) .......................................... 63
ETS/4ETS (Electronic Traction
System) ........................................... 63
Important safety information ...........61
Driving safety systems
ABS (Anti-lock Braking System) .......62
ADAPTIVE BRAKE ............................. 66BAS (Brake Assist System) ..............62
Overview .......................................... 61
Driving systems
Cruise control ................................ 156
Dynamic handling package with
sports mode .................................. 158
PARKTRONIC ................................. 159
Rear view camera .......................... 162
Driving tips ........................................ 139
Braking .......................................... 153
Downhill gradients .........................152
Driving on flooded roads ................154
Wet road surface ........................... 152
Winter ............................................ 155
DVD audio (on-board computer) ...... 175
Dynamic handling package with
sports mode ....................................... 158
E
EASY-ENTRY feature ............................ 99
Activating/deactivating (on-
board computer) ............................ 181
EASY-EXIT feature ............................... 99
Activating/deactivating (on-
board computer) ............................ 181
Crash-responsive ............................. 99
EBD (Electronic Brake force
Distribution) Display message ............................ 190
Function/notes ................................ 66
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 146
Trunk ............................................... 82
Vehicle ............................................. 79
Emergency running mode
Automatic transmission .................144
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LightsActivating/deactivating the
interior lighting delayed switch-off
(on-board computer) ......................180
Active light function .......................109
Automatic headlamp mode ............107
Cornering light function .................110
Daytime running lamps ..................107
Driving abroad ............................... 106
Fog lamps ...................................... 108
Hazard warning lamps ...................109
High-beam headlamps ...................108
Light switch ................................... 106
Low-beam headlamps ....................107
Rear fog lamp ................................ 108
Switching the daytime driving
lights on/off (on-board computer) . 180
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 180
Switching the surround lighting
on/off (on-board computer) ..........180
Light sensor (display message) ....... 194
Loading guidelines ............................ 216
Locking Automatic ........................................ 78
Emergency locking ........................... 79
From inside the vehicle (central
locking button) ................................. 78
Locking verification signal (on-
board computer) ............................... 181
Low-beam headlamp (display
message) ............................................ 191
Luggage net ....................................... 217
Lumbar support ................................... 97
M
M+S tires ............................................ 154
Main-beam headlamps (display
message) ............................................ 192
Malfunction message see Display messages
Malfunctions relevant to safety
Reporting ......................................... 21
Manual drive program ...................... 142
Manual transmission
Gear lever ...................................... 137
Pulling away ................................... 134
Shift recommendation ...................138
Starting .......................................... 133
Matte finish (cleaning
instructions) ...................................... 245
mbrace Call priority .................................... 230
Display message ............................ 185
Downloading destinations
(COMAND) ..................................... 230
Emergency call .............................. 227
Important safety notes ..................226
Locating a stolen vehicle ...............231
MB info call button ........................229
Remote vehicle locking ..................231
Roadside Assistance button ..........229
Self-test ......................................... 227
System .......................................... 227
Vehicle remote unlocking ..............231
Mechanical key
Function/notes ................................ 73
Memory card (on-board computer) . 175
Memory function ............................... 102
Menu (on-board computer) AMG ............................................... 171
Assistance ..................................... 178
Audio ............................................. 175
DVD ............................................... 176
Navigation ..................................... 174
Overview of menus ........................169
Service ........................................... 178
Settings ......................................... 178
Telephone ...................................... 176
Trip ................................................ 170
Message memory .............................. 183
Messages see Display messages
Mirrors
Sun visor ........................................ 222
see Exterior mirrors or Rear-view mirror
MOExtended run-flat system ........... 259
MP3 Operating (on-board computer) .....175
see separate operating instructions
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Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines .............50
Releasing ......................................... 53
Safety guidelines ............................. 35
Special seat belt retractor ...............58
Warning lamp ................................. 204
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............98
Seats
Adaptive seat backrests (AMG
vehicles) .......................................... 97
Adjusting (electrically) .....................94
Adjusting (manually and
electrically) ...................................... 94
Adjusting the head restraint ............95
Adjusting the lumbar support ..........97
Cleaning the cover .........................248
Correct driver's seat position ........... 92
Important safety notes ....................93
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off .........97
Sensors (cleaning instructions) ....... 247
Service indicator see Service interval display
Service interval display .................... 242
Displaying a service message (on-
board computer) ............................ 243
Service menu (on-board computer) . 178
Service products Brake fluid ..................................... 309
Capacities ...................................... 305
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes ..................304
Notes ............................................. 304
Refrigerant (air-conditioning
system) .......................................... 309
Washer fluid ................................... 310
Settings
Factory (on-board computer) .........182
On-board computer .......................178
SETUP (on-board computer) ............. 171
Shift ranges ....................................... 141Shift recommendation ...................... 138
Side impact air bag ............................. 39
Side marker lamp (display
message) ............................................ 193
Side windows Convenience closing feature ............84
Convenience opening feature ..........84
Important safety information ...........83
Opening/closing .............................. 84
Resetting ......................................... 85
Troubleshooting ............................... 86
Sliding sunroof
Important safety information ...........86
Troubleshooting ............................... 90
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof
SmartKey
Changing the battery .......................74
Changing the programming .............73
Checking the battery .................70, 74
Convenience closing feature ............84
Convenience opening feature ..........84
Display message ............................ 201
Important safety notes ....................70
Malfunction ...................................... 76
Starting the engine ........................133
Snow chains ...................................... 154
Socket ................................................ 224
Dashboard ..................................... 224
Rear compartment .........................225
SOS
see mbrace
Spare wheel
Notes/data .................................... 298
Storage location ............................ 254
see Emergency spare wheel
Speedometer
Activating/deactivating
additional speedometer (on-
board computer) ............................ 179
Additional speedometer (on-
board computer) ............................ 171
Segments ...................................... 167
Setting the unit (on-board
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Engine oil (on-board computer) ...... 171
Outside temperature ...................... 167
Setting ........................................... 123
Theft deterrent locking system
Immobilizer ...................................... 66
Through-loading feature ................... 218
Tilt/sliding sunroof Opening/closing .............................. 88
Resetting ......................................... 88
Time (on-board computer) ................ 179
Timer (on-board computer) .............. 172
Tire pressure Calling up (on-board computer) .....277
Checking manually ........................275
Display message ............................ 197
Maximum ....................................... 280
Notes ............................................. 273
Pressure loss warning ....................275
Recommended ............................... 272
Tire pressure monitoring system
Function/notes ............................. 277
Restarting ...................................... 279
Warning lamp ................................. 212
Tires
Aspect ratio (definition) .................292
Average weight of the vehicle
occupants (definition) ....................290
Bar (definition) ............................... 290
Characteristics .............................. 290
Checking ........................................ 271
Cleaning ......................................... 272
Definition of terms .........................290
Direction of rotation ......................284
Distribution of the vehicle
occupants (definition) ....................293
DOT, Tire Identification Number
(TIN) ............................................... 289
DOT (Department of
Transportation) (definition) ............290
Flat tire .......................................... 254
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 291
Guidelines to be observed .............271
GVW (Gross Vehicle Weight)
(definition) ..................................... 291
GVWR (Gross Vehicle Weight
Rating) (definition) .........................291Increased vehicle weight due to
optional equipment (definition) ......291
Kilopascal (kPa) (definition) ...........291
Labeling (overview) ........................286
Load bearing index (definition) ......292
Load index ..................................... 289
Load index (definition) ...................291
Maximum loaded vehicle weight
(definition) ..................................... 291
Maximum load on a tire
(definition) ..................................... 292
Maximum permissible tire
pressure (definition) ....................... 292
Maximum tire load .........................284
Maximum tire load (definition) .......291
Optional equipment weight
(definition) ..................................... 292
PSI (pounds per square inch)
(definition) ..................................... 292
Replacing ....................................... 286
Service life ..................................... 271
Sidewall (definition) .......................292
Speed index (definition) .................291
Storing ........................................... 272
Structure and characteristics
(definition) ..................................... 290
Temperature .................................. 285
TIN (Tire Identification Number)
(definition) ..................................... 292
Tire bead (definition) ......................292
Tire pressure (definition) ................292
Tire pressures (recommended) ......290
Tire size (data) ............................... 293
Tire size designation, load-bearing
capacity, speed index ....................287
Tire tread ....................................... 271
Tire tread (definition) .....................292
Total load limit (definition) .............293
Traction ......................................... 285
Traction (definition) .......................292
Tread wear ..................................... 285
Uniform Tire Quality Grading
Standards ...................................... 284
Uniform Tire Quality Grading
Standards (definition) ....................290
Unladen weight (definition) ............291
Wear indicator (definition) .............292
Wheel rim (definition) ....................291Index15BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 15

Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
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Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Breakdown assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
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Proper use of the vehicle
To ensure proper use of the vehicle, you must
familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
with the Mercedes-Benz Center again or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to: http://www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain additional information
about vehicle safety from:
http://www.safercar.gov .
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