XPress and hold MB info call button : for
more than two seconds.
A call to the Response Center is initiated.
MB info call button indicator lamp :
flashes while the connection is being
established. The Connecting Call
message appears in the multifunction
display and COMAND is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The audio system or COMAND display
shows that an mbrace call is active. You can
switch to the navigation menu by pressing
the NAVI button on COMAND during the
call. Spoken commands are not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 29
.
Log in under "Owners Online".
i If the indicator lamp in MB info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB info call
(e.g. the corresponding mobile phone
network is not available). The Call
Failed message appears in the
multifunction display.
XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority
An emergency call can still be initiated even
if a service call is currently active, e.g. a
Roadside Assistance call or an MB info call.
In this case, an emergency call will take
priority and override all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on the audio system or on COMAND.
i When an mbrace call has been initiated,
the audio system or COMAND is muted.
The mobile phone is no longer connected
to COMAND. If you must use your mobile
phone, we recommend that you do this only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Destination Download gives you access to a
database with over 10 million points of
interest (POIs) which can be downloaded to
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the entered address.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
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iIf you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the trunk handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 227) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 30
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull on the handle
of the trunk lid again.
Remote vehicle locking in an
emergency
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Response Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
locked by remote control message
appears in the multifunction display.
i The vehicle remote locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen Vehicle Recovery Services
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.XThis number will be forwarded to the
Response Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law30 USA only.Features231Loading, stowing and featuresBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 231Z
fluid level measuring gauge could be
damaged.
iAdd windshield washer concentrate, e.g.
MB SummerFit, to the washer fluid all year
round.
Example: washer fluid reservoir
XMix the windshield washer fluid in a
container beforehand.
XAt temperatures above freezing: fill the
washer fluid reservoir with a mix of water
and windshield washer concentrate (e.g.
MB SummerFit).
XAt temperatures below freezing: fill the
washer fluid reservoir with a mix of water
and MB SummerFit windshield washer
concentrate. For information on the mixing
ratio, see (Y page 310) or use the premixed
windshield washer solution with antifreeze
available in specialist stores.
XTo open: pull cap : upwards by the tab.XAdd the premixed washer fluid.XTo close: press cap : onto the filler neck
until it engages.
Brake fluid level
! If you discover that the brake fluid level in
the brake fluid reservoir has fallen to the
MIN mark or below, check the brake
system for leaks immediately. Also check
the brake lining thickness. Contact a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center
immediately.
Do not top up the brake fluid. This will not
rectify the malfunction.
Only check the brake fluid level when the
vehicle is stationary and on a level surface.
The brake fluid level is correct if it is between
MIN marking ; and MAX marking : on the
brake fluid reservoir.
Maintenance
Service interval display
Service messages
Information about the type of service and
service intervals (see separate Service
Booklet)
You can obtain more information at an
authorized Mercedes-Benz Center or at
www.mbusa.com (USA only).
The service interval display informs you of the
next service due date.
If a service is overdue, you will also hear a
warning tone.
The multifunction display shows a service
message for a few seconds, e.g.
Next Service A in .. mls
Service A due
Service A Exceeded By .. mls
The letter indicates which service is due. A
stands for a minor service and B for a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
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You can obtain further information at an
authorized Mercedes-Benz Center.
The service interval display does not take into
account any periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:XBefore disconnecting the battery, call up
the service due date in the multifunction
display and note it down.
or
XSubtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
Hiding the service message
XPress % or a on the steering wheel.
Displaying the service message
XSwitch on the ignition.XPress = or ; to select the Service
menu on the steering wheel.XPress 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the
multifunction display.
Points to remember
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the service interval display after the
necessary service work has been carried out.
You can obtain more information, e.g. on
maintenance work, at an authorized
Mercedes-Benz Center or directly at
Mercedes-Benz.
! If the service interval indicator has been
inadvertently reset, this setting can be
corrected at an authorized Mercedes-Benz
Center.
Have the service work carried out as
described in the Service Booklet. There
may otherwise be increased wear, resulting
in damage to the vehicle or to the major
assemblies.
Care
Notes on care
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
GWarning
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
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Rfail from being overheated
R adversely affect handling
Overinflated tires can:GWarning
Follow recommended tire inflation pressures.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Overinflated tires can:
R adversely affect handling
R wear excessively and/or unevenly
R be more likely to become damaged
R adversely affect ride comfort
R increase stopping distance
Checking tire pressures
Important safety notes
GWarning
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Check the tire pressure at least once a month.
Only check and correct tire pressures when
the tires are cold ( Y page 272).
Checking the tire pressures manually
In order to determine and adjust the tire
pressures, proceed as follows:
XRemove the valve cap of the tire you wish
to check.XPress the tire pressure gauge securely onto
the valve.XRead the tire pressure and compare it with
the recommended value on the Tire and
Loading Information placard on the
B-pillar on the driver's side of your vehicle.XIf necessary, increase the tire pressure to
the recommended value ( Y page 272).XIf the tire pressure is too high, release air
by pressing down the metal pin in the valve
using the tip of a pen, for example. Then,
check the tire pressure again using the tire
pressure gauge.XScrew the valve cap onto the valve.XRepeat the steps for the other tires.
Tire pressure loss warning system
(Canada only)
Important safety notes
While the vehicle is in motion, the tire
pressure loss warning system monitors the
set tire pressure using the rotational speed of
the wheels. This enables the system to detect
significant pressure loss in a tire. If the speed
of rotation of a wheel changes as a result of
a loss of pressure, a corresponding warning
message will appear in the multifunction
display.
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GWarning
If the Check Tire Pressure Soon message
appears in the multifunction display, one or
more tires are significantly underinflated.
Stop the vehicle as soon as possible and
inflate the tires to the pressure specified on
the vehicle's Tire and Loading Information
placard or (where available) in the tire
pressure table.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to
tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle's handling and stopping ability.
Check all tires when cold, including the spare
tire, at least once a month. The tires should
be inflated to the recommended pressure.
This information can be found:
R on the Tire and Loading Information placard
on the B-pillar on the driver's side
or
R in the table for the tire pressure on the
inside of the fuel filler flap
GWarning!
The tire pressure loss warning system does
not provide a warning for wrongly selected tire
inflation pressures. Always adjust tire
inflation pressure according to the Tire and
Loading Information placard on the driver's
door B-pillar or on the tire inflation pressure
label located on the inside of the fuel filler flap.
The tire pressure loss warning system does
not replace regular checks of the tire inflation
pressures since a gradual pressure loss in
more than one tire cannot be detected by the
tire pressure loss warning system.
The tire pressure loss warning system is not
able to issue a warning due to a sudden
dramatic loss of tire inflation pressure (e.g.
tire blowout caused by a foreign object). In
this case bring the vehicle to a halt by carefully
applying the brakes and avoiding abrupt
steering maneuvers.
The function of the tire pressure loss warning
system is limited or delayed if:
R snow chains are mounted on your vehicle.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style
(cornering at high speeds or driving with
high rates of acceleration).
R you are driving with a heavy cargo (in the
vehicle or on the roof).
Restarting the tire pressure loss
warning system
Restart the tire pressure loss warning system
if you have:
R changed the tire pressure
R changed the wheels or tires
R mounted new wheels or tires
XBefore restarting, refer to the Tire and
Loading Information placard on the
B-pillar on the driver's side or the tire
pressure table on the inside of the fuel filler
flap to ensure the tire pressure in all four
tires is set correctly for the current
operating conditions.XObserve the notes in the section on tire
pressures ( Y page 272).GWarning
The tire pressure loss warning system can
only give reliable warnings if you have set the
correct tire pressure.
If an incorrect tire pressure is set, these
incorrect values will be monitored.
A tire with insufficient pressure results in
vehicle instability when driving, thus
increasing the risk of an accident.
XMake sure that the SmartKey is in
position 2 ( Y page 131) in the ignition lock.XPress the = or ; button to select the
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XPress the 9 or : button to select
Tire Pressure .XPress the a button.
The Run Flat Indicator Active
Press 'OK' to Restart message
appears in the multifunction display.
If you wish to confirm the restart:
XPress the a button.
The Tire Pressure Now OK? message
appears in the multifunction display.XPress 9 or : to select Yes.XPress the a button.
The Run Flat Indicator Restarted
message appears in the multifunction
display.
After a teach-in period, the tire pressure
loss warning system will monitor the set
tire pressures of all four tires.
If you wish to cancel the restart:
XPress the % button.
or
XIf the message: Tire Pressure now OK?
appears, use 9 or : to select
Cancel .XPress the a button.
The tire pressure values stored at the last
restart will continue to be monitored.
Tire pressure monitoring system
(USA only)
Important safety notes
If a tire pressure monitor is installed, the
vehicle's wheels have sensors installed that
monitor the tire pressures in all four tires. The
tire pressure monitor warns you when the
pressure drops in one or more of the tires. The
tire pressure monitor only functions if the
correct wheel electronics units are installed
in all wheels.
The tire pressure monitor has a yellow
warning lamp in the instrument cluster for
indicating a pressure loss or malfunction.
Depending on how the warning lamp flashes
or lights up, a tire pressure that is too low or
a malfunction in the tire pressure monitor is
displayed:
R if the warning lamp is lit continuously, the
tire pressure on one or more tires is
significantly too low. The tire pressure
monitor is not malfunctioning.
R if the warning lamp flashes for 60 seconds
and then remains lit constantly, the tire
pressure monitor is malfunctioning.GWarning!
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the inflation
pressure recommended by the vehicle
manufacturer on the tire and loading
information table on the driver's door B-pillar
or the tire inflation pressure table on the
inside of the fuel filler flap. If your vehicle has
tires of a different size than the size indicated
on the tire and loading information table or
the tire inflation pressure table, you should
determine the proper tire inflation pressure
for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitor
(TPMS). An indicator lamp lights up if one or
more of your tires are significantly
underinflated. Accordingly, when the low tire
pressure indicator lamp lights up, you should
stop and check your tires as soon as possible,
and inflate them to the proper pressure.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to
tire failure.
Underinflation also reduces fuel efficiency
and tire tread life and may affect the vehicle's
handling and stopping ability. Please note that
the TPMS is not a substitute for proper tire
maintenance and it is the driver's
responsibility to maintain correct tire
pressure, even if underinflation has not
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reached the level at which the low tire
pressure indicator lamp of the TPMS lights up.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure indicator lamp. When the
system detects a malfunction, the indicator
lamp will flash for approximately 1 minute and
then remain illuminated. This sequence will
continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the
malfunction indicator is lit, the system may
not be able to detect or signal low tire
pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of
incompatible replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction indicator after
replacing one or more tires or wheels on your
vehicle to ensure that the replacement or
alternate tires and wheels allow the TPMS to
continue to function properly.
i If the tire pressure monitor is
malfunctioning, it may take more than
10 minutes for the tire pressure warning
lamp to inform you of the malfunction by
flashing for 60 seconds and then remaining
lit.
When the malfunction has been rectified,
the tire pressure warning lamp goes out
after driving for a few minutes.
Information on tire pressures is displayed in
the multifunction display. After a few minutes
of driving, the current tire pressure of each
tire is shown in the multifunction display.
i The tire pressure values indicated by the
on-board computer may differ from those
measured at a gas station with a pressure
gauge. The tire pressures shown by the on-
board computer refer to those measured at
sea level. At high altitudes, the tire pressure
values indicated by a pressure gauge arehigher than those shown by the on-board
computer. In this case, do not reduce the
tire pressures.
i The operation of the tire pressure monitor
can be affected by interference from radio
transmitting equipment (e.g. radio
headphones, two-way radios) that may be
operated in or near the vehicle.
i This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must withstand any
interference received, including
interference that may cause undesired
operation.
Unauthorized modifications to the device
could void the user’s authority to operate
the equipment.
Checking tire pressure electronicallyXMake sure that the SmartKey is in
position 2 ( Y page 131) in the ignition lock.XPress the = or ; button to select the
Service menu.XPress the 9 or : button to select
Tire Pressure .XPress the a button.
The current tire pressure for each wheel will
be displayed in the multifunction display.
If the vehicle has been parked for longer than
20 minutes, the Tire pressures will be
displayed after driving a few
minutes message appears in the display.
After a teach-in period, the tire pressure
monitor automatically recognizes new wheels
or new sensors. As long as a clear allocation
of the tire pressure values to the individual
wheels is not possible, the Tire Pressure
Monitor Active message is shown instead
of the tire pressure display. The tire pressures
are already being monitored.
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