2011 MERCEDES-BENZ C-Class ignition

Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into 2nd gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into 2nd gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop immediately.Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P, e.g. if
you wish to tow the vehicle away.
! Do not use any sharp-edged objects to
remove the selector lever cover in the
center console. This can damage the
selector lever cover.
XDepress the parking brake firmly.XPry out selector lever gaiter : with a flat,
blunt object (e.g. a screwdriver wrapped incloth) from the right-hand edge, pulling it
up and out.XPress release button ; down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact an authorized
Mercedes-Benz Center for a performance
test. Mercedes-Benz recommends that you
use an authorized Mercedes-Benz Center
for this purpose.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0 or 1), as ESP ®
will
otherwise automatically intervene. The
brake system could otherwise be damaged.
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Refueling
Important safety notes
GWarning
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging to your
health.
GWarning
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
pump nozzle, which could cause personal
injury.
GWarning!
C 300 and C 300 Sport with automatic
transmission:
Flexible Fuel Vehicles (identified by a label
reading Premium gasoline or E85 only! on
the fuel filler flap):
Ethanol fuel (E85) and its fumes are highly
flammable, poisonous and burn easily.
Ethanol fuel can cause serious injuries if
ignited or if you come into contact with it or
inhale fumes of it. Avoid inhalation of ethanol
fumes and skin contact with ethanol.
Extinguish all open flames before refueling.
Never smoke or create sparks close to
ethanol.
! Do not use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
wrong fuel result in damage to the fuel
system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
gasoline
Fuel grade
! You should only refuel with unleaded
premium-grade gasoline as this avoids
damaging the catalytic converter.
Flexible fuel vehicles (recognizable by the
sticker Premium gasoline or E85 only! on
the inside of the fuel filler flap) can be
refueled with E85. For further information
on flexible fuel, see "Fuel".
If engine running problems are apparent,
have the cause checked immediately and
repaired. Excess unburned fuel can
otherwise enter the catalytic converter,
leading to overheating and possibly
causing a fire.
i Only refuel with unleaded premium-grade
gasoline with a specified minimum octane
number of 91 (average value of 96 RON/
86 MON).
Usually you will find information about the
fuel grade on the pump. If you cannot find
the label on the gasoline pump, ask the gas
station staff.
C 300 and C 300 Sport with automatic
transmission: you can recognize flexible
fuel vehicles by the sticker Premium
gasoline or E85 only! on the inside of the
fuel filler flap.
You can find further information under
"Fuel" ( Y page 306), by consulting an
authorized Mercedes-Benz Center or
visiting http://www.mbusa.com (USA
only).
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Refueling
Fuel filler flap
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or using KEYLESS-
GO.
The position of the fuel filler flap is to the rear
on the right. The position of the fuel filler cap
is displayed in the instrument cluster 8.
The arrow next to the gas pump indicates the
side of the vehicle.
:To open the fuel filler flap;To insert the fuel filler cap=Tire pressure table?Fuel type
Opening
XSwitch off the engine.
iWhen the engine is running and the fuel
filler flap is open, the ; engine
diagnostics warning lamp may light up.
For further information on warning and
indicator lamps in the instrument cluster,
see (Y page 210).
XRemove the SmartKey from the ignition
lock.
KEYLESS-GO: the driver's door is open.
This returns the ignition to position 0,
which corresponds to the SmartKey being
removed. The driver's door can be closed
again.
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
XOpen the fuel filler flap.XTurn the fuel filler cap counter-clockwise
and remove it.
XInsert the fuel filler cap into the holder
bracket on the inside of filler flap ;.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
XOnly fill the tank until the pump nozzle
switches off.
! Overfilling the fuel tank could damage the
fuel system.
Closing
XReplace the fuel filler cap and turn it
clockwise. The fuel filler cap audibly
engages.
iClose the fuel filler flap before locking the
vehicle. A locking pin otherwise prevents
the fuel filler flap from closing after the
vehicle has been locked.
XClose the fuel filler flap.
Emergency fuel filler flap release
GWarning!
Avoid contact with the vehicle walls as they
may contain sharp edges. Otherwise, you
could injure yourself while releasing the fuel
filler flap.
The emergency release is located behind the
side trim panel in the trunk.
XOpen the trunk lid.XOpen the right-hand side trim panel
(Y page 268).
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Problems with the fuel and fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the key to position 0(Y page 131) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The key batteries are discharged.XUnlock the vehicle using the mechanical key ( Y page 73).XOpen the trunk lid.XManually unlock the fuel filler flap using the emergency release
( Y page 146).The fuel filler flap is unlocked, but the opening mechanism is
jammed.XManually unlock the fuel filler flap using the emergency release
( Y page 146).XConsult a qualified specialist workshop.Parking
Important safety notes
GWarning
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
Vehicle movement can cause serious
personal injury or damage to the vehicle or
the vehicle drivetrain. Therefore, always do
the following before turning off the engine and
leaving the vehicle:
R Keep right foot on the brake pedal.
R Engage the parking brake.
RManual transmission: Shift the manual
transmission into 1st gear or reverse gear
R .
R Automatic transmission: Shift the
automatic transmission into park position
P .
R Slowly release the brake pedal.
R When parked on an incline, always turn the
front wheels towards the road curb.
R Turn the SmartKey in the ignition lock to
position 0 and remove it from the ignition
lock or press the KEYLESS-GO Start/Stop
button.
R Take the SmartKey with you and lock the
vehicle when leaving.148ParkingDriving and parking
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GWarning
Manual transmission: Wait until the vehicle is
stationary before removing the SmartKey
from the starter switch. The vehicle cannot be
steered when the SmartKey is removed from
the starter switch.
Switching off the engine
Important safety notes
GWarning
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
Vehicles with manual transmission
XShift to either first gear or reverse gear R.XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.XApply the parking brake firmly.
Vehicles with automatic transmission
XApply the parking brake firmly.XShift the transmission to position P.
Using the SmartKey
XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO
XPress the Start/Stop button (Y page 132).
When the driver's door is closed, the Start/
Stop button is in position 1. When the
driver's door is opened, the Start/Stopbutton moves to position 0. This
corresponds to removing the SmartKey.
If you attempt to turn off the engine when the
selector lever is not in position P, a warning
signal sounds.
Observe the messages in the multifunction
display.
i In an emergency, you can turn off the
engine while the vehicle is in motion by
pressing and holding the Start/Stop button
for three seconds.
If you have started the engine with the Start/
Stop button and it cannot be switched off as
described:
Xremove the Start/Stop button from the
ignition lock.Xinsert the SmartKey into the ignition lock.
The engine stops. The ignition lock is in
position 0.
Parking brake
GWarning
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle's
brake lights do not light up when the parking
brake is engaged.
GWarning
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P (manual transmission: shift into the neutral
position), either of which could result in an
accident and/or serious personal injury.
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XTo apply: depress parking brake ; firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.
XTo release: depress the brake pedal and
keep it depressed.
XPull release handle :.
When the ignition is switched on or the
engine is running, the $ (USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster.
Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge.
XDisconnect the battery or connect it to a
trickle charger.
iYou can obtain information about trickle
chargers from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer
damage as a result of lack of use.
XVisit a qualified specialist workshop and
seek advice.Driving tips
General driving tips
Important safety notes
GWarning
Please do not forget that your primary
responsibility is to drive the vehicle. A driver's
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you use the telephone18 while driving,
please use the hands-free device and only use
the telephone when road, weather and traffic
conditions permit. Some jurisdictions prohibit
the driver from using a mobile telephone while
driving a vehicle.
Only operate the audio system or
COMAND18 (Cockpit Management and Data
System) if road, weather and traffic
conditions permit. Otherwise, you may not be
able to observe traffic conditions and could
endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Drive sensibly – save fuel
To save fuel, observe the following notes:
XKeep tires at the recommended inflation
pressures.
XRemove unnecessary cargo.XRemove the roof rack when not in use.XMaintain a low engine speed until the
engine is warm.
XAvoid frequent acceleration and
deceleration.
XHave all maintenance work performed at
the service intervals specified in the18Observe all legal requirements.150Driving tipsDriving and parking
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GWarning
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Vehicles with 4MATIC: a function or
performance test may only be carried out
on a two-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, the drive train
or the brake system may suffer damage.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or
1 ) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0 or 1 in the
ignition lock or Start/Stop button in
position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front axle raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If your brake system is only subjected to
moderate loads, you should regularly test
your brake system's function by forcefully
depressing the brake pedal when driving at
high speed. This will give the brake pads
better grip.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
You can find a description of Brake Assist
(BAS) on ( Y page 62).
High-performance brake system for
AMG vehicles
The high-performance brake system is only
installed on the C 63 AMG.
GWarning
New vehicle brake pads and discs, and
replacement brake pads and discs may take
several hundred miles of driving until they
provide optimum braking efficiency. Until that
time, you may need to use increased brake
pedal pressure while braking. Please be aware
of this and adjust your driving and braking
accordingly during this break-in period.
Excessive high-demand braking will cause
correspondingly high brake wear. Please be
attentive to the brake warning lamp in the
instrument cluster and brake condition
messages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly.
The high-performance brake system is
designed for heavy loads. This may lead to
noise when braking. This will depend on:
R speed
R braking force
R environmental conditions, such as
temperature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual
driving style and operating conditions.
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4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are
permanently driven. Together with ESP ®
, it
improves the traction of your vehicle
whenever a drive wheel spins due to
insufficient grip.GWarning!
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires ( M+S tires), with snow
chains if necessary.
PARKTRONIC
Important safety notes
i PARKTRONIC is only available in Canada.
GWarning!
The PARKTRONIC is a supplemental system.
It is not intended to, nor does it replace, the
need for extreme care. The responsibility
during parking and other critical maneuvers
always remains with the driver.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is activated automatically when
you:
R switch on the ignition.
R shift the transmission to position D, R or
N on vehicles with automatic transmission.
R release the parking brake.
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front bumper
and four sensors in the rear bumper.
:Sensors in the front bumper, left-hand
side (example)
Range of the sensors
The sensors must be free of dirt, ice and
slush; otherwise they may not function
correctly. Clean the sensors regularly, taking
care not to scratch or damage them
( Y page 247).
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