2011 MERCEDES-BENZ C-Class Message

Problems with the occupant classification systemProblemPossible causes/consequences and M SolutionsThe 45
indicator lamp
illuminates and
remains illuminated.
The person sitting on
the front-passenger
seat:
R weighs as much as a
typical adult
R weighs more than a
childOCS is malfunctioning.XHave OCS checked as soon as possible at an authorized
Mercedes-Benz Center.XObserve the additional display messages in the multifunction
display ( Y page 187).GWarning
If the 45 indicator lamp illuminates and remains illuminated when the weight of a typical
adult or someone larger than a small individual has been detected on the passenger seat, do not
allow any occupant to use the passenger seat until the system has been repaired.
ProblemPossible causes/consequences and M SolutionsThe 45
indicator lamp does not
illuminate and/or does
not remain illuminated.
The front-passenger
seat is:
R unoccupied
R occupied with the
weight of a typical
12-month-old child in
a standard child
restraint or lessOCS is malfunctioning.XMake sure there is nothing between the seat cushion and the
child seat.XCheck the installation of the child restraint system.XMake sure there are no objects applying additional weight onto
the seat.XIf the 45 indicator lamp remains out, have OCS checked
as soon as possible at an authorized Mercedes-Benz Center. Do
not transport a child on the front-passenger seat until OCS has
been repaired.XObserve the additional display messages in the multifunction
display ( Y page 187).GWarning
If the 45 indicator lamp does not illuminate or remains out with the weight of a typical
12-month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger
seat, do not transport a child on the front-passenger seat until the system has been repaired.
Occupant safety45SafetyBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 45Z

section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
i In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
ABS (Anti-lock Braking System)
Important safety notes
GWarning
Observe "Important safety notes"
( Y page 61).
GWarning
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal defeats the purpose of the ABS
and significantly reduces braking
effectiveness.
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about
5 mph (8 km/h) upwards, regardless of road-
surface conditions. ABS works on slippery
surfaces, even when you only brake gently.
The ! warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Braking
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking
situation is over.XTo make a full brake application:
depress the brake pedal with full force.GWarning
If the ABS malfunctions, other driving systems
such as the BAS or the ESP ®
are also switched
off. Observe indicator and warning lamps that
may come on as well as messages in the
multifunction display that may appear.
If the ABS malfunctions, the wheels may lock
during hard braking, reducing the steering
capability and extending the braking distance.
The pulsating brake pedal can be an
indication of hazardous road conditions and
functions as a reminder to take extra care
while driving.
BAS (Brake Assist)
GWarning
Observe "Important safety notes"
( Y page 61).
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically boosts the braking
force, thus shortening the stopping distance.
XKeep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
GWarning
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking distance may increase.
62Driving safety systemsSafety
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 62

It may be best to activate SPORT handling
mode in the following situations:
R when using snow chains
R in deep snow
R on sand or gravelGWarning
Switch off the SPORT handling mode and
switch on the ESP ®
immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the SPORT handling
mode will only stabilize the vehicle to a limited
extent when it is starting to skid or a wheel is
spinning.
When SPORT handling mode is activated:
R ESP ®
only improves driving stability to a
limited degree.
R the engine's torque is restricted to a limited
degree and the drive wheels can spin. The
spinning of the wheels results in a cutting
action, which provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you brake
firmly.
If SPORT handling mode is activated and one
or more wheels start to spin, the ä
warning lamp in the instrument cluster
flashes. ESP ®
only stabilizes the vehicle to a
limited degree.
XTo activate: briefly press button :.
The M warning lamp in the instrument
cluster lights up. The SPORT handling mode message appears in the multifunction
display.XTo deactivate: briefly press button :.
The M warning lamp in the instrument
cluster goes out.
Activating/deactivating ESP ®
GWarning!
The ESP
®
should not be switched off during
normal driving.
Disabling of the system will result in the
following:
R no restriction to engine torque
R loss of system-supported traction control
"ESP ®
OFF" is designed for driving on closed
tracks when the vehicle’s natural oversteer
and understeer characteristics are desired
and requires a highly skilled and experienced
driver able to handle these critical driving
situations.
You could lose control of your vehicle and
cause an accident.
Please be aware of these limits when you
switch off the ESP ®
.
Do not switch off the ESP ®
when a spare
wheel is mounted.
ESP ®
is activated automatically when the
engine is running.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
GWarning!
Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilize the vehicle
if the vehicle starts to skid or a wheel starts
to spin.
Driving safety systems65SafetyBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 65Z

If you deactivate ESP®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels are able to spin. The
spinning of the wheels results in a cutting
action, which provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you brake
firmly.
If ESP ®
is deactivated and one or more wheels
start to spin, the ä warning lamp in the
instrument cluster does not flash. In such
situations, ESP ®
will not stabilize the vehicle.XTo deactivate: press button : until the
å warning lamp lights up in the
instrument cluster.
The message ESC-OFF appears in the
multifunction display.GWarning
When the å ESP OFF warning lamp lights
up, ESP is switched off.
When the ä ESP warning lamp and the
å ESP OFF warning lamp are on
continuously, ESP is not operational due to a
malfunction.
When ESP is switched off or not operational,
the vehicle's stability during standard driving
maneuvers is reduced.
Adapt your driving style to suit the prevailing
road conditions/weather conditions and to
the non-operating status of ESP.
! Avoid spinning a drive wheel for an
extended period with ESP switched off. This
could cause serious damage to the drive
train.XTo activate: briefly press button :.
The å warning lamp in the instrument
cluster goes out. The message ESC-ON
appears in the multifunction display.
EBD
GWarning
Observe "Important safety notes"
( Y page 61).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
GWarning!
If the EBD malfunctions, the brake system will
still function with full brake boost. However,
the rear wheels could lock up during
emergency braking situations, for example.
You could lose control of the vehicle and
cause an accident.
Adapt your driving style to the changed
driving characteristics.
Adaptive Brake
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In
addition to the braking function, ADAPTIVE
BRAKE also features the hill start assist
function ( Y page 135). For further
information, see Driving tips ( Y page 152).
Anti-theft systems
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct key.
66Anti-theft systemsSafety
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 66

This may impair the functioning of KEYLESS-
GO.
RTo open or close the vehicle, the KEYLESS-
GO key should be no more than 3 ft (1 m)
from the door or trunk.
RWhen the vehicle is parked for more than
72 hours, the KEYLESS-GO function is
deactivated. Pull one of the outer door
handles and turn on the ignition to
reactivate the KEYLESS-GO function.
RIf the KEYLESS-GO key is not near the
vehicle, it is possible that the system may
not recognize it. In this case, the vehicle
cannot be locked or started with KEYLESS-
GO.
RIf the KEYLESS-GO key has been removed
from the vehicle (e.g. if a passenger leaves
the vehicle with the KEYLESS-GO key):
-while someone is holding the Start/Stop
button or attempting to lock the vehicle
with the outer door handle, the message
Key not detected appears in the
multifunction display
-while the engine is running, the red
message Key not detected appears in
the multifunction display as you pull
away. Find the KEYLESS-GO key or
change its current position immediately
(e.g. place it on the front-passenger seat
or carry it in your shirt pocket.)
RIf you have started the engine using the
Start/Stop button, you can turn if off again
by:
-pressing the Start/Stop button again
-inserting the KEYLESS-GO key in the
ignition lock when the vehicle is
stationary and the automatic
transmission is in parking position P.
RYou may accidentally unlock the vehicle if
the KEYLESS-GO key is within 3 ft (1 m) of
the vehicle and:
-an outer door handle comes into contact
with water
or
-you are cleaning an outer door handle.
RNote that the engine can be started by any
vehicle occupant if a KEYLESS-GO key is in
the vehicle.
Option 1: there is a KEYLESS-GO key in the
vehicle and a KEYLESS-GO key outside the
vehicle. If you leave the KEYLESS-GO key
behind when you get out and lock the
vehicle, a message does not appear in the
multifunction display.
Option 2: there is a KEYLESS-GO key in the
vehicle but no KEYLESS-GO key outside the
vehicle. When you get out and try to lock
the vehicle, the message Key still in
vehicle appears in the multifunction
display. The vehicle is not locked in this
case.
When starting the engine and while driving,
KEYLESS-GO also checks whether a valid key
is in the vehicle by periodically establishing
radio contact.
X To unlock the vehicle: touch the inner
surface of the door handle.
XTo lock the vehicle: touch sensor
surface :.
XConvenience closing feature: touch
sensor surface ; for an extended period
(Y page 84).
If you pull on the handle of the trunk lid, only
the trunk/cargo area of the vehicle is
unlocked.
72SmartKeyOpening and closing
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 72

XThe Start/Stop button must be inserted in
the ignition lock.
i To start the engine with the SmartKey
instead of with KEYLESS-GO, remove the
Start/Stop button from the ignition lock.
XDepress the brake pedal and keep it
depressed.XPress the Start/Stop button once
( Y page 132).
The engine starts.
Pulling away
Manual transmission
XDepress the brake pedal and keep it
depressed.XFully depress the clutch pedal.XShift to either 1st gear or reverse gear R.XRelease the parking brake ( Y page 149).XRelease the brake pedal.XSlowly release the clutch pedal and gently
depress the accelerator pedal.
! If a warning signal sounds and the
Release the parking brake message
appears in the instrument cluster, the
parking brake is still applied. Release the
parking brake.
! Change gear in good time and avoid
spinning the wheels. You could otherwise
damage the vehicle.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature ( Y page 181).
Automatic transmissionGWarning
It is dangerous to shift the automatic
transmission out of parking position P or
neutral position N if the engine speed is
higher than idle speed. If your foot is not firmly
on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
i It is only possible to shift the transmission
from position P to the desired position if
you depress the brake pedal. Only then is
the selector lever lock released.
XDepress the brake pedal and keep it
depressed.XShift the transmission to position D or R.XWait until the gear change is completed
before pulling away.XRelease the parking brake ( Y page 149).XRelease the brake pedal.XCarefully depress the accelerator pedal.
!
If a warning tone sounds and the
Release Park. Brake message appears
in the instrument cluster, the parking brake
is still applied. Release the parking brake.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature ( Y page 181).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
134DrivingDriving and parking
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 134

GWarning
Manual transmission: Wait until the vehicle is
stationary before removing the SmartKey
from the starter switch. The vehicle cannot be
steered when the SmartKey is removed from
the starter switch.
Switching off the engine
Important safety notes
GWarning
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
Vehicles with manual transmission
XShift to either first gear or reverse gear R.XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.XApply the parking brake firmly.
Vehicles with automatic transmission
XApply the parking brake firmly.XShift the transmission to position P.
Using the SmartKey
XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO
XPress the Start/Stop button (Y page 132).
When the driver's door is closed, the Start/
Stop button is in position 1. When the
driver's door is opened, the Start/Stopbutton moves to position 0. This
corresponds to removing the SmartKey.
If you attempt to turn off the engine when the
selector lever is not in position P, a warning
signal sounds.
Observe the messages in the multifunction
display.
i In an emergency, you can turn off the
engine while the vehicle is in motion by
pressing and holding the Start/Stop button
for three seconds.
If you have started the engine with the Start/
Stop button and it cannot be switched off as
described:
Xremove the Start/Stop button from the
ignition lock.Xinsert the SmartKey into the ignition lock.
The engine stops. The ignition lock is in
position 0.
Parking brake
GWarning
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle's
brake lights do not light up when the parking
brake is engaged.
GWarning
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P (manual transmission: shift into the neutral
position), either of which could result in an
accident and/or serious personal injury.
Parking149Driving and parkingBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 149Z

Downhill gradients
! On long and steep gradients, you must
reduce the cargo on the brakes by shifting
to a lower gear in good time. This allows
you to take advantage of engine braking
and helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine
braking, a drive wheel may not turn for
some time, e.g. on a slippery road surface.
This could cause damage to the drive train.
Such damage is not covered by the
Mercedes-Benz warranty.
Heavy and light loads
GWarning
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
cargo, do not stop the vehicle immediately,
but drive on for a short while. This allows the
airflow to cool the brakes more quickly.
Wet roads
GWarning
After driving in heavy rain for some time
without applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced. You have to depress the brake pedal
more firmly. Maintain a safe distance from
vehicles in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt
treated roadsGWarning
The layer of salt on the brake discs and the
brake pads/linings may cause a delay in the
braking effect, resulting in a significantly
longer braking distance, which could lead to
an accident.
To avoid this danger, you should:
R occasionally brake carefully, without
putting other road users at risk, when you
are driving on salted roads. This helps to
remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
Maintenance of the brakes
! If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at an authorized Mercedes-Benz
Center.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. This work
should be carried out at an authorized
Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz.
152Driving tipsDriving and parking
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 152