Multifunction steering wheelOperating the on-board computer . 167
Overview .......................................... 28
N
Navigation On-board computer .......................174
see separate operating instructions
NECK-PRO head restraints (except
AMG vehicles) Operation ......................................... 49
Resetting triggered ..........................50
Notes on breaking-in a new
vehicle ................................................ 130
O
Occupant Classification System
(OCS) Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44
Occupant safety
Children in the vehicle .....................55
System overview .............................. 34
Octane number (fuel) ........................ 307
Odometer ........................................... 170
Off-road 4MATIC .......................................... 159
Oil
see Engine oil
On-board computer
AMG menu ..................................... 171
Assistance menu ........................... 178
Audio menu ................................... 175
Convenience submenu ..................181
Display messages ..........................183
Factory settings ............................. 182
Important safety notes ..................166
Instrument cluster submenu ..........178
Lighting submenu .......................... 180
Message memory .......................... 183
Navigation menu ............................ 174
Operating video DVD .....................176
Operation ....................................... 167
Overview of menus ........................169
Service menu ................................. 178
Settings menu ............................... 178
Standard display submenu ............170
Telephone menu ............................ 176
Time/Date submenu .....................179
Trip menu ...................................... 170
Vehicle submenu ........................... 181
Opening and closing the side trim
panels ................................................. 114
Operating system see On-board computer
Outside temperature
Display ........................................... 167
Overhead control panel
Overview .......................................... 30
Override feature
Rear side windows ...........................60
P
Paint code number ............................ 303
Paintwork (cleaning instructions) ... 245
Panic alarm .......................................... 61
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 89
Resetting ......................................... 90
Parking ............................................... 148
Parking aid PARKTRONIC ................................. 159
Rear view camera .......................... 162
Parking brake .................................... 149
Parking lamp (display message) ...... 193
Parking lock Releasing manually (automatic
transmission) ................................. 144
Parking position
Exterior mirror on the front-
passenger side ............................... 101
PARKTRONIC
Activating/deactivating .................161
Function/notes ............................. 159
Malfunction .................................... 162
Problem ......................................... 162
Range of the sensors .....................159
Warning display ............................. 160
PASSENGER AIRBAG OFF indicator
lamp (only Canada) ............................. 46
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PASSENGER AIRBAG OFF indicator
lamp (only USA) ................................... 41
Pedals ................................................. 151
Permanent display (on-board
computer) .......................................... 179
Permanent four-wheel drive see 4MATIC
Plastic trim (cleaning instructions) . 247
Power washers .................................. 244
Power windows see Side windows
Product information ............................ 18
Program selector button .................. 140
Pulling away Automatic transmission .................134
Manual transmission ...................... 134
R
RACETIMER (on-board computer) .... 172
Radio Changing stations (on-board
computer) ...................................... 175
see separate operating instructions
Range (on-board computer) ............. 170
Rear compartment Setting the airflow .........................124
Setting the air vents ......................127
Rear fog lamp (display message) ..... 193
Rear seat backrest Display message ............................ 201
Folding forwards/back ..................218
Rear seat backrest (display
message) ............................................ 201
Rear view camera Function/notes ............................. 162
Rear view camera (cleaning
instructions) ...................................... 247
Rear-view mirror Anti-glare (manual) ..........................99
Dipping (automatic) .......................101
Rear window blind ............................ 222
Rear window heating Malfunction .................................... 125
Switching on/off ........................... 125
Refueling ............................................ 145
Remote control
Programming (garage door
opener) .......................................... 232
Reporting
Malfunctions relevant to safety ........ 21
Reserve fuel
Display message ............................ 197
Warning lamp ................................. 210
Restraint systems
see SRS
Reverse gear
Engaging (manual transmission) ....137
Reversing lamp (display message) .. 193
Roadside Assistance (breakdown) .... 19
Roller blind see Roller sunblind
Roller sunblind
Opening/closing .............................. 89
Panorama roof with power tilt/
sliding panel ..................................... 89
Rear side windows .........................222
Rear window .................................. 222
Roof carrier ........................................ 220
Roof lining and carpets (cleaning
guidelines) ......................................... 249
Route see Route guidance (on-board
computer)
Route guidance (on-board
computer) .......................................... 174
S
Safety Children in the vehicle .....................55
Child restraint systems ....................56
Occupant Classification System
(OCS) ............................................... 41
Overview of occupant safety
systems ........................................... 34
Safety systems
see Driving safety systems
Seat backrest
Adaptive ........................................... 97
Seat belts
Adjusting the height ......................... 53
Belt force limiters ............................ 54
Cleaning ......................................... 249
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Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines .............50
Releasing ......................................... 53
Safety guidelines ............................. 35
Special seat belt retractor ...............58
Warning lamp ................................. 204
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............98
Seats
Adaptive seat backrests (AMG
vehicles) .......................................... 97
Adjusting (electrically) .....................94
Adjusting (manually and
electrically) ...................................... 94
Adjusting the head restraint ............95
Adjusting the lumbar support ..........97
Cleaning the cover .........................248
Correct driver's seat position ........... 92
Important safety notes ....................93
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off .........97
Sensors (cleaning instructions) ....... 247
Service indicator see Service interval display
Service interval display .................... 242
Displaying a service message (on-
board computer) ............................ 243
Service menu (on-board computer) . 178
Service products Brake fluid ..................................... 309
Capacities ...................................... 305
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes ..................304
Notes ............................................. 304
Refrigerant (air-conditioning
system) .......................................... 309
Washer fluid ................................... 310
Settings
Factory (on-board computer) .........182
On-board computer .......................178
SETUP (on-board computer) ............. 171
Shift ranges ....................................... 141Shift recommendation ...................... 138
Side impact air bag ............................. 39
Side marker lamp (display
message) ............................................ 193
Side windows Convenience closing feature ............84
Convenience opening feature ..........84
Important safety information ...........83
Opening/closing .............................. 84
Resetting ......................................... 85
Troubleshooting ............................... 86
Sliding sunroof
Important safety information ...........86
Troubleshooting ............................... 90
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof
SmartKey
Changing the battery .......................74
Changing the programming .............73
Checking the battery .................70, 74
Convenience closing feature ............84
Convenience opening feature ..........84
Display message ............................ 201
Important safety notes ....................70
Malfunction ...................................... 76
Starting the engine ........................133
Snow chains ...................................... 154
Socket ................................................ 224
Dashboard ..................................... 224
Rear compartment .........................225
SOS
see mbrace
Spare wheel
Notes/data .................................... 298
Storage location ............................ 254
see Emergency spare wheel
Speedometer
Activating/deactivating
additional speedometer (on-
board computer) ............................ 179
Additional speedometer (on-
board computer) ............................ 171
Segments ...................................... 167
Setting the unit (on-board
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SPORT handling modeActivating/deactivating (AMG
vehicles) .......................................... 64
Warning lamp ................................. 208
SRS (Supplemental Restraint
System) Display message ............................ 185
Introduction ..................................... 34
Warning lamp ................................. 209
Warning lamp (function) ................... 34
Standard display (on-board
computer) .......................................... 170
Starting the engine Important safety notes ..................133
Station
see Radio
Steering (display message) .............. 201
Steering wheel Adjusting (electrically) .....................98
Adjusting (manually) ........................98
Buttons (on-board computer) ......... 167
Cleaning ......................................... 248
Important safety notes ....................98
Memory function (storing
settings) ........................................... 98
Storing settings (memory
function) ........................................ 102
Steering wheel paddle shifters ........ 141
Stowage compartments Armrest (under) ............................. 217
Glove box ....................................... 216
Stowage space
Cup holders ................................... 220
Important safety information .........216
Stowage well
Trunk floor (under) .........................219
Submenu (on-board computer)
Convenience .................................. 181
Factory setting ............................... 182
Instrument cluster .........................178
Lights ............................................. 180
Standard display ............................ 170
Time/Date ..................................... 179
Vehicle ........................................... 181
Summer opening
see Convenience opening feature
Sun visor ............................................ 221Supplemental Restraint System
see SRS
Surround lighting (on-board
computer) .......................................... 180
Switching off the alarm (ATA) ............ 67
T
Tachometer ........................................ 167
Tailgate Display message (12-button
multifunction steering wheel) ........200
Tail lamps (Display message) ........... 192
Tank content Fuel gauge ....................................... 26
Technical data ................................... 302
C 250 ............................................. 311
C 250 4MATIC ............................... 311
C 300 ............................................. 311
C 300 4MATIC ............................... 312
C 350 .................................... 312, 313
C 350 4MATIC ............................... 312
Tires/wheels ................................. 293
TELEAID
Call priority .................................... 230
Display message ............................ 185
Downloading destinations
(COMAND) ..................................... 230
Emergency call .............................. 227
Important safety notes ..................226
Locating a stolen vehicle ...............231
MB info call button ........................229
Remote vehicle locking ..................231
Roadside Assistance button ..........229
Self-test ......................................... 227
System .......................................... 227
Vehicle remote unlocking ..............231
Telephone
Accepting a call ............................. 176
Display message ............................ 201
Menu (on-board computer) ............176
Number from the phone book ........ 177
Redialing ........................................ 177
Rejecting/ending a call .................177
Telephone compartment .................. 217
Temperature Coolant .......................................... 166
Coolant (on-board computer) ......... 171
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Engine oil (on-board computer) ...... 171
Outside temperature ...................... 167
Setting ........................................... 123
Theft deterrent locking system
Immobilizer ...................................... 66
Through-loading feature ................... 218
Tilt/sliding sunroof Opening/closing .............................. 88
Resetting ......................................... 88
Time (on-board computer) ................ 179
Timer (on-board computer) .............. 172
Tire pressure Calling up (on-board computer) .....277
Checking manually ........................275
Display message ............................ 197
Maximum ....................................... 280
Notes ............................................. 273
Pressure loss warning ....................275
Recommended ............................... 272
Tire pressure monitoring system
Function/notes ............................. 277
Restarting ...................................... 279
Warning lamp ................................. 212
Tires
Aspect ratio (definition) .................292
Average weight of the vehicle
occupants (definition) ....................290
Bar (definition) ............................... 290
Characteristics .............................. 290
Checking ........................................ 271
Cleaning ......................................... 272
Definition of terms .........................290
Direction of rotation ......................284
Distribution of the vehicle
occupants (definition) ....................293
DOT, Tire Identification Number
(TIN) ............................................... 289
DOT (Department of
Transportation) (definition) ............290
Flat tire .......................................... 254
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 291
Guidelines to be observed .............271
GVW (Gross Vehicle Weight)
(definition) ..................................... 291
GVWR (Gross Vehicle Weight
Rating) (definition) .........................291Increased vehicle weight due to
optional equipment (definition) ......291
Kilopascal (kPa) (definition) ...........291
Labeling (overview) ........................286
Load bearing index (definition) ......292
Load index ..................................... 289
Load index (definition) ...................291
Maximum loaded vehicle weight
(definition) ..................................... 291
Maximum load on a tire
(definition) ..................................... 292
Maximum permissible tire
pressure (definition) ....................... 292
Maximum tire load .........................284
Maximum tire load (definition) .......291
Optional equipment weight
(definition) ..................................... 292
PSI (pounds per square inch)
(definition) ..................................... 292
Replacing ....................................... 286
Service life ..................................... 271
Sidewall (definition) .......................292
Speed index (definition) .................291
Storing ........................................... 272
Structure and characteristics
(definition) ..................................... 290
Temperature .................................. 285
TIN (Tire Identification Number)
(definition) ..................................... 292
Tire bead (definition) ......................292
Tire pressure (definition) ................292
Tire pressures (recommended) ......290
Tire size (data) ............................... 293
Tire size designation, load-bearing
capacity, speed index ....................287
Tire tread ....................................... 271
Tire tread (definition) .....................292
Total load limit (definition) .............293
Traction ......................................... 285
Traction (definition) .......................292
Tread wear ..................................... 285
Uniform Tire Quality Grading
Standards ...................................... 284
Uniform Tire Quality Grading
Standards (definition) ....................290
Unladen weight (definition) ............291
Wear indicator (definition) .............292
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Tires and wheels (important safety
information) ....................................... 270
Top Tether ............................................ 59
Towing Important safety guidelines ...........264
Installing the towing eye ................264
Removing the towing eye ...............265
Tow-starting
Emergency engine starting ............266
Installing the towing eye ................266
Removing the towing eye ...............266
Transfer case ..................................... 144
Transmission position display ......... 138
Transmission positions .................... 139
Trip computer (on-board
computer) .......................................... 170
Trip odometer Calling up ....................................... 170
Resetting (on-board computer) ......171
Trunk
Automatic opening ........................... 81
Emergency release ..........................82
Important safety guidelines .............80
Locking separately ...........................82
Trunk lid
Display message ............................ 200
Turn signal (display message) ......... 191
Turn signals ....................................... 108
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................79
From inside the vehicle (central
unlocking button) ............................. 78
V
Vanity mirror Sun visor ........................................ 222
Vehicle
Data acquisition ............................... 22
Emergency unlocking .......................79
Equipment ....................................... 18
Exterior view .................................... 24
Individual settings (on-board
computer) ...................................... 178
Loading .......................................... 280
Lowering ........................................ 258
Maintenance .................................... 19
Parking up ..................................... 150
Raising ........................................... 256
Reporting problems .........................21
Towing away .................................. 264
Tow-starting ................................... 264
Transporting .................................. 266
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 303
Vehicle tool kit .................................. 253
Video (DVD) ........................................ 176
Video DVD (on-board computer) ...... 176
VIN ...................................................... 303
W
Warning and indicator lamps ABS ................................................ 206
Brakes ........................................... 203
Check Engine ................................. 210
Coolant .......................................... 210
ESP ®
.............................................. 207
ESP ®
OFF ....................................... 208
Fuel tank ........................................ 210
Overview .......................................... 27
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................41
Reserve fuel ................................... 210
Seat belt ........................................ 204
SPORT handling mode ...................208
SRS ................................................ 209
Tire pressure monitor ....................212
Warranty ............................................ 302
Wheel bolt tightening torque ........... 258
Wheel chock ...................................... 255
Wheels Changing/replacing .......................286
Changing a wheel .......................... 255
Checking ........................................ 271
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Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
18IntroductionBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 18
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available.
The use of leaded fuels can damage the
catalytic converter.
R Gasoline may have a considerably lower
octane rating. Improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
20IntroductionBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 20