2011 MERCEDES-BENZ C-Class restraint system malfunction

Problems with the air bag deactivation systemProblemPossible causes/consequences and M SolutionsThe 45
indicator lamp
illuminates and
remains illuminated.A special BabySmart™ compatible child restraint system is
installed on the front-passenger seat.
The front-passenger front air bag is therefore deactivated.A BabySmart™-compatible child restraint system is not installed
on the front-passenger seat. The BabySmart™ system is
malfunctioning.XHave the BabySmart™ system checked as soon as possible at
an authorized Mercedes-Benz Center.GWarning
If the 45 indicator lamp illuminates and remains illuminated when the weight of a typical
adult or someone larger than a small individual has been detected on the passenger seat, do not
allow any occupant to use the passenger seat until the system has been repaired.
ProblemPossible causes/consequences and M SolutionsThe 45
indicator lamp does not
illuminate or does not
remain illuminated with
a BabySmart™-
compatible child
restraint system
properly installed on
the front-passenger
seat.The BabySmart™ system is malfunctioning.XMake sure there is nothing between the seat cushion and the
child seat.XCheck the installation of the child restraint system.XIf the 45 indicator lamp does not illuminate, have the
BabySmart™ system checked as soon as possible at an
authorized Mercedes-Benz Center.
Do not transport a child on the front-passenger seat until the
child seat recognition system has been repaired.NECK-PRO head restraints (except
C63 AMG)
The NECK-PRO head restraints increase
protection for the driver's and front-
passenger's head and neck. In the event of a
rear collision of a certain severity, the head
restraints on the driver's and the front-
passenger seats are moved forwards and
upwards. This provides better head support.GWarning
Do not secure any objects (e.g. coat hangers)
on the NECK-PRO head restraints. Otherwise,
the NECK-PRO head restraints may not
function properly, or in the event of a rear-end
collision may not be able offer the level of
protection they are designed to provide.GWarning
Only use seat covers/head restraint covers
that have been tested and approved by
Mercedes-Benz for your model.
Using seat covers and head restraint covers
other than those recommended may cause a
malfunction when NECK-PRO head restraints
are triggered or front side impact air bags/
Occupant safety49SafetyBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 49Z

Display messagesPossible causes/consequences and M SolutionsGRisk of accident
If the display message is shown and the ä warning lamp flashes
at the same time, ETS (Electronic Traction System) is deactivated.
The brakes on the drive wheels could otherwise overheat.
XLet the brakes cool down until the display message disappears
and the ä warning lamp goes out.
ETS is active again.G
Tele Aid
InoperativeUSA only: one or more main functions in the mbrace system are
malfunctioning.
Canada only: one or more of the main functions of the TELEAID
system is malfunctioning.XUSA only: have the mbrace system checked at a qualified
specialist workshop.XCanada only: have the TELEAID system checked at a qualified
specialist workshop.Check Child Seat
Pos.
See Operator's
ManualGRisk of injury
Vehicles with BabySmart™ (Canada only):
The BabySmart™ child seat is positioned incorrectly.
XInstall the child seat in the correct position.GRisk of injury
Vehicles with BabySmart™ (Canada only):
The sensor for automatic child seat recognition is faulty.
XVisit a qualified specialist workshop.6
SRS Malfunction
Service RequiredGRisk of injury
There is a malfunction in the SRS (Supplemental Restraint
System). The 6 warning lamp also lights up in the instrument
cluster.
XVisit a qualified specialist workshop.6
Front Left SRS
Malfunction
Service Required
or
Front Right SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the front on the left or right. The 6
warning lamp also lights up in the instrument cluster.
XVisit a qualified specialist workshop.Display messages185On-board computer and displaysBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 185Z

ProblemPossible causes/consequences and M Solutionsäå
The yellow ESP ®
and
ESP ®
OFF warning
lamps are lit while the
engine is running.GRisk of accident
ESP ®
, BAS and hill start assist are unavailable, due to a
malfunction. ESP ®
will not stabilize the vehicle if it starts to skid
or if a wheel starts to spin.
The brake system continues to function normally, but without the
functions listed above.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.6
The red SRS warning
lamp is lit while the
engine is running. GRisk of injury
The restraint systems are malfunctioning. The air bags or ETDs
may either be triggered unintentionally or, in the event of an
accident, not be triggered at all.
XDrive on carefully.XVisit a qualified specialist workshop immediately.GWarning
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center
immediately to have the system checked. Otherwise the SRS may not be activated when needed
in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and
unnecessarily which could also result in injury.
Warning and indicator lamps in the instrument cluster209On-board computer and displaysBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 209Z