2011 MERCEDES-BENZ C-CLASS ESTATE fuel

Display messages Possible causes/consequences and
M Solutions
# The battery is no
tbeing charged.
Aw arning tone also sounds.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil
level The engine oil level has dropped to the minimum level.
Aw
arning tone also sounds.
X Chec kthe oil level when next refuelling, at the latest
(Y page 323).
X If necessary, top up the engine oil (Y page 324).
X Have the engine checked at a qualified specialist workshop if
the engine oil needs topping up more often than usual. 8
Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Replace
air cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. !
Clean
the fuel fil‐
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop. Display messages
269On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
# The battery is no
tbeing charged.
Aw arning tone also sounds.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil
level when next
refuelling The oil level has dropped to the minimum level.
Aw
arning tone also sounds.
X Chec kthe oil level, at the latest when next refuelling
(Y page 323).
X If necessary, top up the engine oil (Y page 324).
X Have the engine checked at a qualified specialist workshop if
the engine oil needs topping up more often than usual. 8
Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Replace
air cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. !
Clean
the fuel fil‐
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop. Display messages
271On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
j
Check trailer
hitch lock G
Risk of accident
The trailer tow hitch is no tcorrectly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 217). D
Power
steering mal‐
function See Own‐
er's Manual G
Risk of accident
The power steering assistance is faulty.
You will need to use more force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. &
inoperative Bat‐
tery low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 143).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative
Refuel
vehicle The fuel level in the fuel tank is too low. The auxiliary heating can-
not be switched on (Y page 143).
X Refuel at the nearest filling station. &
inoperative See
Owner's Manual The auxiliary heating has a temporary malfunction or is faulty.
X
When the vehicle is on alevel surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat-
ing, waiting several minutes between each attempt
(Y page 143).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. Display messages
287On-board computer and displays Z

Engine
Problem Possible causes/consequences and
M Solutions
;
The yellow engine diag-
nostics warning lamp
lights up while the
engine is running. There may be a fault, for example:
R
in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system (for vehicles with petrol engines)
R in the fuel system
The emission limit values may be exceeded and the engin emay
be running in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop. Vehicles with a diesel engine: the fuel tan
khas been run dry
(Y page 173).
X Start the engine three to four times after refuelling.
If the yellow engine diagnostics warning lamp goes out, emer-
gency running mode is cancelled. The vehicle need no tbe
checked. 8
The yellow reserve fuel
warning lamp lights up
while the engine is run-
ning.
The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. ?
The red coolant warn-
ing lamp lights up while
the engine is running
and the coolant tem-
perature gauge is at the
star
toft he scale. The temperature sensor for the coolant temperature gauge is
faulty.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
X
Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine. Do not continue driving
under any circumstances.
X Apply the parking brake.
X Consult a qualified specialist workshop. 298
Warning and indicator lamps in the instrument clusterOn-board computer and displays

X
Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighte rfluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Care and treatment of matt paintwork If your vehicle has a clear mat
tfinish, observe
the following instructions in order to avoid
damage to the paintwork due to incorrect
care.
These notes also apply to light alloy wheels
with a clear mat tfinish.
! Neve rpolish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matt finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
! Do not use wash programs with a hot wax
treatment under any circumstances. i
The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injure you.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away.T his
can lead to corrosion damage and damage
to electronic components.
Cleaning the wiper blades G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning Care
329Maintenance and care
Z

carry ou
tthe work required. Mercedes-Benz
recommends that you use aMercedes-Benz
Service Centre for this purpose. In particular,
work relevant to safety or on safety-related
systems must be carried out at a qualified
specialist workshop.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/20 psi) (for the values,
see the fuel filler flap).
X To increase the tyre pressure: switch on
the tyre inflation compressor. Example: TIREFIT kit, version 2
X
To reduce the tyre pressure: press pres-
sure release button :next to pressure
gauge ;.
X TIREFIT kit version 1: pull the tyre sealant
bottle from the recess of the tyre inflation
compressor.
X TIREFIT kit version 1: unscrew the hose
from the tyre inflation compressor to the
flange of the tyre sealant bottle. TIREFIT kit version 2 X
TIREFIT kit version 2: to remove the tyre
sealant bottle from the tyre inflation com-
pressor, press together the locking tabs on
the yellow cap.
X TIREFIT kit version 2: pull the tyre sealant
bottle out of the tyre inflation compressor.
The filler hose stays on the tyre sealant
bottle.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Drive to the nearest workshop and have the
tyre changed there.
X Have the tyre sealant bottle and the filler
hose replaced as soon as possible at a
qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre. H
Environmental note
Have the used tyre sealant bottle disposed of
professionally, e.g. at aMercedes-Benz
Service Centre.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service
Centre. Changing
awheel and fitting the spare
wheel
Preparing the vehicle G
WARNING
The wheel and tyre size of the emergency
spare wheel/spare wheel may diffe rto that of
the damaged wheel. When using an emer-
gency spare wheel/spare wheel the handling
characteristics of the vehicle may change.
Adapt your style of driving accordingly.
Never operate the vehicle with more than one
emergency spare wheel/spare wheel that dif-
fers in size.
Only use an emergency spare wheel/spare
wheel of a differing size briefly and do not
switch off ESP ®
. Flat tyre
341Breakdown assistance
Z

Jump-starting
G
WARNING
There is a risk of acid burns when jump-starting a vehicle due to the gases which escape from
the battery. Do not lean over the battery while the engine is being jump-started. G
WARNING
Gases escaping from the battery during jump-starting may cause minor explosions. Avoid cre-
ating sparks. Keep naked flames away from the battery, and do not smoke.
Comply with safety precautions when handling batteries. You will find these under "Battery" in
the index.
! Avoid repeated and lengthy starting attempts. Otherwise, non-combusted fuel may dam-
age the catalytic converter 18
and create a risk of fire.
Do not use a rapid-charging device to start the engine.
Make sure the jump leads are not damaged.
Make sure the jump leads are not touching any other metal objects when they are connected
to the battery.
If your vehicle's battery is discharged, the engine can be jump-started from another vehicle
or from a second battery using jump leads.
Observe the following points:
X The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or ajump-starting device.
X Only jump-start the vehicle when the engine is cold and the catalyti cconverter system has
cooled down 19
.
X Do not start the engine if the battery is frozen. Let the battery thaw first.
X Jump-starting may only be performed from batteries with a nominal voltage of 12 V.
X Only use jump leads which have a sufficient cross-section and insulated terminal clamps.
X Make sure that the jump leads cannot come into contact with parts, such as the pulley or
the fan. These parts move when the engine is started and while it is running.
X If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start.T his charges the empty battery a little.
i Jump leads and further information about jump-starting can be obtained from any
Mercedes-Benz Service Centre, for example.
X Make sure that the two vehicles do not touch.
X Apply the parking brake firmly.
X Manual transmission: engage neutral.
X Automatic transmission: move the selector lever toP.
X Switch off all electrical consumers (e.g. radio, blower, etc.).
X Open the bonnet (Y page 322).
18 Only vehicles with a petrol engine.
19 Only vehicles with a petrol engine. 350
Jump-startingBreakdown assistance

i
You may wish to deactivate ESP ®
(Y page 75) when pulling away with snow
chains fitted. This way you can allow the
wheels to spin in a controlled manner, ach-
ieving an increased driving force (cutting
action). Tyre pressure
Tyre pressure specifications
You will find a table of tyre pressures for var-
ious operating conditions on the inside of
your vehicle's fuel filler flap.
Operation with emergency spare wheel:
the applicable value for the emergency spare
wheel is stated on the spare wheel and in the
technical data section.
Operation with a trailer: the applicable
value for the rear tyres is the maximum tyre
pressure value stated on the table inside the
fuel filler flap.
The table inside the fuel filler flap may state
tyre pressures for differen tload conditions.
These are defined in the table as different
numbers of passengers and amounts of lug-
gage. The actual number of seats may vary –
for more information, please refer to the vehi-
cle's registration documents.
If no other data is stated, the tyre pressures
specified on the fuel filler flap apply for all
tyres approved for this vehicle. If a tyre size precedes a tyre pressure, the tyre
pressure information following is only valid
for that tyre size. G
WARNING
Tyre pressure that is either too high or too low
has a negative effect on the vehicle's driving
safety, which could lead you to cause an acci-
dent. Therefore, you should regularly check
the pressure of all the tyres, particularly prior
to long trips, and correc tthe pressure as nec-
essary.
To test tyre pressure, use a suitable pressure
gauge. The outer appearance of a tyre does
not permit any reliable conclusion about the
tyre pressure. On vehicles fitted with the elec-
tronic tyre pressure monitor, the tyre pres-
sure can be checked using the on-board com-
puter. G
WARNING
Do not fit anything else to the tyre valve other
than the standard valve cap. In particular, ret-
rofitted tyre pressure monitors which are
screwed on to the valve may overload it and
cause it to fail. Due to their design, the valve
is kept open continuously,w hich may lead to
air loss. G
WARNING
Should the tyre pressure drop repeatedly:
R check the tyre for foreign bodies.
R check whether the wheel is losing air or the
valve is leaking.
R make sure that only a valve cap approved
by Mercedes-Benz is fitted on the tyre
valve.
Tyre pressures that are too low have a nega-
tive effect on vehicle safety, which could lead
you to cause an accident.
If possible, only correct tyre pressures when
the tyres are cold.
The tyres are cold:
R if the vehicle has been parked with the tyres
out of direct sunlight for at least three
hours and
R if the vehicle has not been driven further
than 1.6 km Tyre pressure
361Wheels and tyres Z