2011 MERCEDES-BENZ C-CLASS COUPE heating

Problem Possible causes/consequences and
M Solutions
The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 325).
or
X Jump-start the vehicle (Y page 329).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult. Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. Doors
83Opening and closing Z

in such a way that you have a good view of
road and traffic conditions.
X Vehicles with a memory function: save
the seat, steering wheel and exterior mirror
settings (Y page 105). Seats
Important safety notes
G
WARNING
The seats can still be adjusted when there is
no key in the ignition lock. For this reason,
children should never be left unsupervised in
the vehicle. They could adjust the seats and
become trapped. G
WARNING
Only adjust the driver's seat when the vehicle
is stationary. You will otherwise be distracted
from the road and traffic conditions and you
could lose control of the vehicle as a result of
the seat moving. This could cause an acci-
dent. G
WARNING
If you adjust the seat height carelessly, you or
others could be trapped and thereby injured.
Children in particular could unintentionally
press the buttons to electrically adjust the
seats and become trapped.
Take care that:
R while moving the seats, your hands do not
get under the lever assembly of the seat
adjustmen tsystem.
R children in the vehicle do no tslide their
hands under the levers. G
WARNING
Make sure that nobody can become trapped
when adjusting the seats.
Observe the notes on airbags.
Secure children as recommended; see the
"Children in the vehicle" section. G
WARNING
Make sure that the back of your head is sup-
ported at eye level by the central area of the
head restraint .Ifyour head is not supported
correctly by the head restraint, you could suf-
fer a severe neck injury in the event of an
accident .Never drive if the head restraints are
not engaged and set correctly. G
WARNING
As eat belt can only offer its intended degree
of protection when the backrest is almost ver-
tical and the occupant is sitting upright. Avoid
seat positions that do not allow the seat belt
to be routed correctly. Adjust the backrest so
that it is as upright as possible. Never travel
with the backrest reclined too far backwards.
You could otherwise be seriously or even
fatally injured in the event of an accident or
sudden braking.
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating mate-
rials, e.g. blankets, coats, bags, seat cov-
ers, child seats or booster seats.
! When you move the seats, make sure that
there are no objects in the footwell or
behind the seats. Otherwise, you could
damage the seats and the objects. Seats
97Seats, steering wheel and mirrors Z

:
To raise the backrest contour
; To soften the backrest contour
= To lower the backrest contour
? To harden the backrest contour Switching the seat heating on/off
Switching on/off G
WARNING
Repeatedly setting the seat heating to level
3 may result in excessiv eseat temperatures.
The health of passengers that have limited
temperature sensitivity or a limited ability to
react to excessively high temperatures may
be affected or they may even suffer burn-like
injuries. Therefore, do not use seat heating
level 3repeatedly.
The three red indicator lamps in the button
indicate the heating level you have selected.
i If the battery voltage is too low, the seat
heating may switch off. Driver's and front-passenger seat The system automatically switches down
from level
3to level 2after approximately
eight minutes.
The system automatically switches down
from level 2to level 1after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
X Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
Problems with the seat heating The seat heating has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X Switch off electrical consumers which you
do not need, such as the rear window heat-
ing or interior lighting. Switching the seat ventilation on/off
Switching on/off The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted.
i
If the battery voltage is too low, the seat
ventilation may switch off. 100
SeatsSeats, steering wheel and mirrors

Mirrors
Rear-view mirror
Rear-view mirror (manual anti-dazzle) X
Anti-dazzle mode: flick anti-dazzle
switch :forwards or back. Exterior mirrors
Adjusting the exterior mirrors G
WARNING
The exterior mirrors reduce the size of the
image. Objects are actually closer than they
appear. You could misjudge the distance from
vehicles driving behind and cause an acci-
dent, e.g. when changing lane .For this rea-
son, make sure of the actual distance from the
vehicle driving behind by glancing over your
shoulder.
The convex exterior mirrors provide a larger
field of vision.
The exterior mirrors are automatically heated
if the rear window heating is switched on and
the outside temperature is low. X
Make sure that the key is in position 1or
2 in the ignition lock.
X Press button :for the left-hand exterior
mirror or button ;for the right-hand exte-
rior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button =as long
as the indicator lamp is lit.
X Press adjustmen tbutton =up, down, to
the right or to the left until the exterio rmir-
ror is set to a position that provides you
with a good overview of traffic conditions.
Folding the exterior mirrors in or out
electrically X
Make sure that the key is in position 1or
2 in the ignition lock.
X Briefly press button :.
Both exterior mirrors fold in or out. Mirrors
103Seats, steering wheel and mirrors Z

Control panel for THERMATIC automatic climate control (2-zone)
:
Sets the temperature, left (Y page 125)
; Demists the windscreen (Y page 126)
= Activates/deactivates the ZONE function (Y page 125)
? Activates/deactivates coolin gwith air dehumidification ( Ypage 124)
A Switches the rear window heating on/off (Y page 126)
B Sets the temperature, right (Y page 125)
C Activates/deactivates air-recirculation mode (Y page 127)
D Sets the air distribution (Y page 125)
E Increases the airflow (Y page 125)
F Reduces the airflow ( Ypage 125)
G Switches climate control on/off (Y page 124)
H Sets climate control to automatic mode (Y page 124)Notes on using THERMATIC automatic
climate control
The following contains notes and recommen-
dations on optimum use of THERMATIC auto-
matic climate control.
R Activate climate control using the Ãand
¿ buttons .The indicator lamps in the
à and¿ buttons light up.
R Set the temperature to 22 †.
R Only use the demisting function briefly until
the windscreen is clear again. R
Only use air-recirculation mode briefly, e.g.
if there are unpleasant outside odours or
when in a tunnel. The windows could oth-
erwise mist up, as in air-recirculation mode,
no fresh air is drawn into the vehicle.
R Use the ZONE function to adopt the tem-
perature settings on the driver's side for
the front-passenger side as well. The indi-
cator lamp in the ábutton goes out. Overview of climate control systems
123Climate control Z

The temperature setting for the driver's
side is adopted for the front-passenger
side.
Demisting the windscreen
You can use this function to defrost the wind-
screen or to demist the inside of the wind-
screen and the side windows.
i You should only select the demisting
function until the windscreen is clear again.
X Turn the key to position 2in the ignition
lock.
X To activate: press the¬button.
The indicator lamp in the ¬button lights
up.
The climate control system switches to the
following functions:
R cooling with air dehumidification on
R high airflow 9
R high temperature 9
R air distribution to the windscreen and
fronts ide windows
R air-recirculation mode off
X To switch off: press the¬button.
The indicator lamp in the ¬button goes
out. The previously selected settings come
into effect again. The cooling with air dehu-
midification function remains on. Air-recir-
culation mode remains deactivated.
or
X Press the Ãbutton.
The indicator lamp in the ¬button goes
out. Airflow and air distribution are set to
automatic mode.
or
X Turn temperature control :orB clock-
wise or anti-clockwise (Y page 123).
or
X Press the KorI button. Demisting the windows
Windows misted up on th einside X
Activate the ¿cooling with air dehu-
midification function.
X Activate automatic mode Ã.
X If the windows continue to mist up, activate
the demisting function (Y page 126).
i You should only select this setting until
the windscreen is clear again.
Windows misted up on the outside X
Activate the windscreen wipers.
X Press the _button repeatedly until the
O orP symbol appears in the dis-
play.
i You should only select this setting until
the windscreen is clear again. Rear window heating
Activating/deactivating G
WARNING
Clear all windows of ice or snow before setting
off. Otherwise, impaired visibility could
endanger you and others.
The rear window heating has ahigh current
draw. You should therefore switch it off as
soon as the window is clear .as it only
switches off automatically after several
minutes.
If the battery voltage is too low, the rear win-
dow heating may switch off.
X Turn the key to position 2in the ignition
lock.
X Press the ¤button.
The indicator lamp in the ¤button lights
up or goes out.
9 Depending on the outside temperature. 126
Operating the climate control systemClimate control

Problems with the rear window heating
The rear window heating has switched off
prematurely or cannot be activated.
X Switch off any consumers that are not
required, e.g. reading lamps or interior
lighting.
When the battery is sufficiently charged,
the rear window heating is activated again
automatically. Activating/deactivating air-recircula-
tion mode
You can deactivate the flow of fresh air if
unpleasant odours are enteringt he vehicle
from outside. The air already inside the vehi-
cle will then be recirculated. G
WARNING
Only switch over to air-recirculation mode
briefly at low outside temperatures. Other-
wise, the windows could mist up, thus impair-
ing visibility and endangering yourself and
others. This may prevent you from observing
the traffic conditions, thereby causing an
accident.
X Turn the key to position 2in the ignition
lock.
X To activate: press thegbutton.
The indicator lamp in the gbutton lights
up.
i In the event of high pollution levels or at
high outside temperatures, air-recircula-
tion mode is automatically activated. When
air-recirculation mode is activated auto-
matically, the indicator lamp in the g
button is not lit.
Outside air is added after about 30
minutes.
X To switch off: press thegbutton.
The indicator lamp in the gbutton goes
out. Convenience opening/closing using
the air-recirculation button
G
WARNING
Make sure that nobody can become trapped
between the side window and the door frame
as the side windows are opened and closed.
Make sure that all objectsa nd body parts are
clear of the side windows when they are being
opened or closed .You or the objects could be
drawn in or become trapped between the side
window and the door frame as the window
moves. If there is arisk of entrapment, oper-
ate the Wswitch to move the side window
in the opposite direction.
Make sure that nobody can become trapped
as the panorama sliding sunroof is opened
and closed. If there is a risk of entrapment,
operate the 3switch to move the pano-
rama sliding sunroof in the opposite direction.
X Convenience closing feature: press and
hold the gbutton until the side win-
dows and the panorama sliding sunroof are
closed.
The indicator lamp in the gbutton lights
up. Air-recirculation mode is activated.
X Convenience opening feature: press and
hold the gbutton until the side win-
dows and the panorama sliding sunroof
have opened. The side windows and the
panorama sliding sunroof move back to
their original position.
The indicator lamp in the gbutton goes
out. Air-recirculation mode is deactivated.
i If you open the side windows or the pan-
orama sliding sunroof manually after clos-
ing with the convenience closing feature,
they will remain in this position when
opened using the convenience opening fea-
ture. Operating the climate control system
127Climate control Z

Auxiliary heating
Important safety notes G
WARNING
Exhaust fumes are produced when the auxili-
ary heating is in operation .Inhaling these
exhaus tfumes can be poisonous. You should
therefore switch off the auxiliary heating in
confined spaces without an extraction sys-
tem, e.g .agarage. G
WARNING
When operating the auxiliary heating, parts of
the vehicle may become very hot, and highly
inflammable material such as fuels could be
ignited. Operating the auxiliary heating is thus
prohibited at filling station sorwhen your vehi-
cle is being refuelled. You must therefore
switch off the auxiliary heating at filling sta-
tions.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you
have heated or ventilated the vehicle a
maximum of two times, drive for a longer
distance.
i Switch on the auxiliary heating regularly,
e.g. for about ten minutes every month.
The auxiliary heating heats the air in the vehi-
cle interior to the set temperature without
using the heat of the running engine. The aux-
iliary heating is operated directly using the
vehicle's fuel. For this reason, the tank con-
tent must be at least at reserve fuel level to
ensure that the auxiliary heating functions.
The auxiliary heating/ventilation automati-
cally adjusts to changes in temperature and
weather conditions. For this reason, the aux-
iliary heating could switch from ventilation
mode to heating mode or from heating mode
to ventilation mode.
The auxiliary heating switches off automati-
cally after 50 minutes. This time limit can be
altered. To do this, visit a qualified specialist
workshop, e.g. a Mercedes-Ben zService
Centre. You cannot use the auxiliary ventilation to
cool the vehicle interior to a temperature
lower than the outside temperature.
Before switching on X
Turn the key to position 2in the ignition
lock.
X Set the temperature.
The auxiliary heating/ventilation can be acti-
vated even when the climate control is being
controlled manually. Optimum comfort can
be attained when the system is set to auto-
matic mode. Set the temperature to 22 †.
The auxiliary heating/ventilation can be acti-
vated or deactivated using the remote control
or the button on the centre console.
The on-board computer can be used to spec-
ify up to three departure times, one of which
may be preselected (Y page 227).
Switching the auxiliar yheating/venti-
lation on/off using the centre console
button Button on the centre console
The colours of the indicator lamps on the but-
to nh ave the following meanings:
Blue Auxiliary ventilatio nswitched on
Red Auxiliary heating switched on
Yellow Departure time preselected (Ypage 227) 128
Operating the climate control systemClimate control