
Display messages Possible causes/consequences and
M Solutions
Parking Guidance
cancelled Parking Guidance has been deactivated because:
R
the vehicle is skidding.
R the sensors are dirty.
R a malfunction has occurred.
Aw arning tone also sounds.
X Reactivate Parking Guidance late r(Y page 183).
If the parking space symbol does not appear in the multifunction
display at speeds below 30 km/h:
X Clean the sensors (Y page 309).
X Restart the engine.
If the parking space symbol still does not appear in the multifunc-
tion display at speeds below 30 km/h:
X Visit a qualified specialist workshop. Parking Guidance has been deactivated because you are no longer
following the recommended path.
X
Park again and, while doing so, observe the display messages
in the multifunction display. Parking Guidance
finished The vehicle is parked.
Awarning tone also sounds.
The display message disappears automatically. DISTRONIC PLUS
off DISTRONIC PLU
Shas been deactivated (Y page 164). If it was
deactivated automatically, a warning tone also sounds. DISTRONIC PLUS
available again DISTRONIC PLU
Sis operational againa fter having beentempo-
rarily unavailable. You can now reactivate DISTRONIC PLUS
(Y page 164). 260
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
DISTRONIC PLUS
currently unavail‐
able See Owner's
Manual DISTRONIC PLU
Sis deactivated and is temporarily inoperative if:
R the DISTRONIC PLUS cover in the radiator grille is dirty.
R the sensors in the bumpers are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
R its function is impaired due to heavy rain or snow.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
Aw arning tone also sounds.
DISTRONIC PLU Sis operational againa nd the display message
disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects tha tthe sensors are fully available again.
R the system is within the operating temperature range.
If the display message continues to be displayed:
X Clean the DISTRONIC PLUS cover in the radiator grille
(Y page 309).
X Cleant he bumpers (Y page 309).
X Restart the engine. DISTRONIC PLUS
inoperative DISTRONIC PLUS is faulty. BAS PLUS and PRE-SAFE
®
Brake may
also have failed.
Aw arning tone also sounds.
X Visi taqualified specialist workshop. DISTRONIC PLUS
suspended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Take your foot off the accelerator pedal. DISTRONIC PLUS
--- km/h An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 164). DISTRONIC PLUS and
SPEEDTRONIC
inoperative DISTRONIC PLUS and SPEEDTRONIC are faulty. A warning tone
also sounds.
X
Visit a qualified specialist workshop. Cruise control and
SPEEDTRONIC
inoperative Cruise control and SPEEDTRONIC are malfunctioning.
Aw
arning tone also sounds.
X Visi taqualified specialist workshop. Display messages
261On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
h
Tyre pressure Cau‐
tion, tyre malf. G
Risk of accident
The tyre pressure in one or more tyres has dropped suddenly.
Aw arning tone also sounds.
X Stop the vehicle without making any sudde nsteering or braking
manoeuvres .Pay attentio nto the traffic conditions as you do
so.
X If necessary, change a wheel (Y page 344).h
Tyre pressure
Check tyre(s) G
Risk of accident
The tyre pressure in one or more tyres has dropped significantly.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do
so.
X If necessary, change a wheel (Y page 344).
X Check the tyre pressure. If necessary, correc tthe tyre pressure
(Y page 342). h
Please correct
tyre pressure The tyre pressure is too low in at least one of the tyres or the tyre
pressure difference between the wheels is too great.
X
Check the tyre pressures at the next opportunity. If necessary,
correct the tyre pressure (Y page 342).Vehicle (4-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to P or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Select Park (P) You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
Aw
arning tone also sounds.
or
You have switched off the engine with the Start/Stop butto nand
opened the driver's door with the transmission in position N.
X Shift the transmission to position P. Display messages
265On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
With the Hold function activated, you have either:
R
opened the driver's doo rand released the sea tbelt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. N The boot lid is open.
X
Close the boot lid. M G
Risk of accident
Vehicles with an anti-theft alarm system: the bonnet is open. A
warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Close the bonnet. C At least one door is open.
Awarning tone also sounds.
X Close all doors. _
Front left seat
backr. not locked
or
Front right seat backr. not
locked The driver's or front-passenger seat backres
tis not engaged. A
warning tone also sounds.
X Push the backrest back until it engages. Check trailer
hitch lock G
Risk of accident
Vehicles with a retractable trailer coupling:
The trailer tow hitch is not correctly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 201).266
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
Pwr. steering
malfunc. G
Risk of accident
The powe rsteering assistance is faulty. You will need to use more
force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Top up
washer fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Top up the washer fluid (Y page 304).Vehicle (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to either P
or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Select Park (P) You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
Aw
arning tone also sounds.
or
You have switched off the engine with the Start/Stop butto nand
opened the driver's door with the transmission in position N.
X Shift the transmission to position P. While the HOLD functio
norDISTRONIC PLUS is active, you have:
R opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. Display messages
267On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
N The boo
tlid is open.
X Close the boot lid. M G
Risk of accident
The bonnet is open .Awarning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Close the bonnet.
If the active bonnet (pedestrian protection) has been triggered:
X Reset the bonnet (Y page 300).
X Close the bonnet. Active bonnet
malfunction See
Owner's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction.
X
Visit a qualified specialist workshop. C At least one door is open.
Awarning tone also sounds.
X Close all doors. _
Front left seat
backrest not locked
or
Front right seat backrest not
locked The driver's or front-passenger seat backres
tis not engaged. A
warning tone also sounds.
X Push the backrest back until it engages. j
Check trailer
hitch lock G
Risk of accident
The trailer tow hitch is not correctly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 201).268
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
D
Power
steering mal‐
function See Own‐
er's Manual G
Risk of accident
The powe rsteering assistance is faulty.
You will need to use more force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. &
inoperative Bat‐
tery low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 128).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative
Refuel
vehicle The fuel level in the fuel tank is too low. The auxiliary heating can-
not be switched on (Y page 128).
X Refuel at the nearest filling station. &
inoperative See
Owner's Man. The auxiliary heating has a temporary malfunction or is faulty.
X When the vehicle is on alevel surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat-
ing, waiting several minutes between each attempt
(Y page 128).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. Telephone No
Service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top
up washer fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Top up the washer fluid (Y page 304). Display messages
269On-board computer and displays Z

Key (4-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
Key does not
belong to vehicle You have put the wrong key in the ignition lock.
X
Use the correct key. +
Replace key The key needs to be replaced.
X
Visit a qualified specialist workshop. +
Change battery The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries ( Ypage 80). Key not detected
(Red display message) The KEYLESS-GO key is not in the vehicle.
Aw
arning tone also sounds.
If the engine is switched off, you can no longer loc kthe vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
Aw
arning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Operate the vehicle with the key in the ignition lock if necessary. Key not detected
(White display mes-
sage) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
X Change the location of the key with the KEYLESS-GO functions
in the vehicle.
X Operate the vehicle with the key in the ignition lock if necessary. +
Key still in vehi‐
cle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. 270
Display messagesOn-board computer and displays