
Problem Possible causes/consequences and
M Solutions
The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle (Y page 72).
or
X Unlock the vehicle using the emergency key element
(Y page 73). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
Only remove the key from the ignition lock
when the vehicle is stationary, as you cannot
steer the vehicle when the key is removed.
Never leave children unsupervised in the vehi-
cle. They might release the electric parking
brake. This could lead to aserious or fatal
accident. G
WARNING
Under no circumstances should the exhaust
system come into contact with flammable
materials such as dry grass or petrol, for
example. Do not park the vehicle on dry grass-
land or harvested grain fields. The hot exhaust
system could otherwise ignite the flammable
material and set the vehicle on fire.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand
the transmission position display must
show Pin the multifunction display. R
the key must be removed from the ignition
lock.
R on uphill or downhill gradients, turn the
fron twheels towards the kerb. Switching off the engine
Important safety notes G
WARNING
If the engine is not running, there is no power
assistance for the steering and brakes. Steer-
ing and braking then requires significantly
greater effort.
As a result, you might lose control of the vehi-
cle, cause an accident and injure yourself and
others.
Therefore, do not switch off the engine while
you are driving.
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Apply the electric parking brake. 144
ParkingDriving and parking

R
the seat belt is fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted ou toftransmission posi-
tion Por you have previously drive nfaster
than 3 km/h.
Emergency braking The vehicle can also be braked during an
emergency using the electric parking brake.
X While driving, push handle :of the electric
parking brake (Y page 145).
i The vehicle is braked for as long as han-
dle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds.
R the Release park. brake message
appears.
R the red !indicator lamp in the instru-
men tcluste rflashes.
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharging.
X Have the battery disconnected at a quali-
fied specialist workshop or connec ta
trickle charger. If you leave the vehicle parked up for longer
tha
nsix weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers fro maqualified specialist work-
shop. Driving tips
General driving tips
Coasting with the engine switched off G
WARNING
Never switch the engine off while the vehicle
is in motion.
There is no power assistance for the steering
and the service brake when the engine is not
running.
You will require considerably more effor tto
steer and brake, and you could therefore lose
control of the vehicle and cause an accident. Short journeys
! Vehicles with adiesel particle filter: if
the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur during the automatic cleaning of the
diesel particle filter. This may lead to fuel
collecting in the engine oil and cause
engine failure. Therefore, if you frequently
drive short distances, you should take a 20
minute trip on a motorway or rural road at
least every 500km. Brakes
Important safety notes G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could 146
Driving tipsDriving and parking

tance between your vehicl
eand the vehicle in
front becomes too small.
i Whe nchanging lanes, DISTRONIC PLUS
monitors the left lane for left-hand-drive
vehicles and the right lane for right-hand-
drive vehicles.
Stopping G
WARNING
Never get out of the vehicle when DISTRONIC
PLUS is activated.
DISTRONIC PLUS must also never be oper-
ated, activated or deactivated by a passenger
or from outside the vehicle.
DISTRONIC PLUS does not replace the elec-
tric parking brake and must not be used for
parking.
The DISTRONIC PLUS braking effect is can-
celled and the vehicle can start moving if:
R DISTRONIC PLUS is deactivated using the
cruise control lever.
R you accelerate.
R there is a malfunction in the system or an
interruption in the power supply, e.g. bat-
tery failure.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
If you wish to leave the vehicle or park it,
deactivate DISTRONIC PLUS and secure the
vehicle against rolling away.
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to a standstill at a sufficient distance behind the vehicle
in front.T
he specified minimum distance is
set using the control on the cruise control
lever.
The electric parking brake secures the vehicle
automatically if DISTRONIC PLUS is activated
and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R a system fault occurs.
R the power supply is not sufficient.
If a fault occurs, then the transmission may
be shifted into position Pautomatically.
Storing the current speed or calling up the
last stored speed G
WARNING
Only call up a stored speed if you know what
that speed is and if it is suitable for the current
traffic and driving situation. You can other-
wise endanger yourself or others by uninten-
tionally triggering sudden acceleration or
braking.
X Briefly pull the cruise control lever
(Y page 155) towards you.
X Remove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value. 158
Driving systemsDriving and parking

Crossing vehicles
DISTRONIC PLUS may detect vehicles that
are crossing your lane by mistake. Activating
DISTRONIC PLUS at traffic lights with cross-
ing traffic, for example, could cause your vehi-
cle to pull away unintentionally. HOLD function
General notes The HOLD function can assis
tthe driver in the
following situations:
R when pulling away, especially on steep
slopes
R when manoeuvring on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is cancelled and the HOLD
function is deactivated when you depress the
accelerator pedal to pull away.
Important safety notes G
WARNING
The vehicle's brakes are applied when the
HOLD function is activated. For this reason,
deactivate the HOLD function if the vehicle is
to be set in motion by other means (e.g. in a
car wash or by towing). G
WARNING
Never get out of the vehicle when the HOLD
function is activated. The HOLD function must never be operated
or deactivated by a passenger or from outside
the vehicle.
The HOLD function does not replace the elec-
tric parking brake and must not be used for
parking.
The braking effect of the HOLD function is
cancelled and the vehicle could roll away if:
R the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g. bat-
tery failure.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
If you leave the vehicle or park it, deactivate
the HOLD function and secure the vehicle
against rolling away.
Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary.
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function.
R the driver's door is closed or if your seat
belt is fastened.
R the electric parking brake is released.
R the transmission is in position D,Ror N.
R DISTRONIC PLUS is deactivated.
Activating the HOLD function X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until ë appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal. 162
Driving systemsDriving and parking

X
Secure the traile ragainst rolling away.
X Remove the trailer cable and decouple the
trailer. Folding in the ball coupling
G
WARNING
Make sure that no persons or animals are in
the pivoting range of the ball coupling. Other-
wise, they could be injured.
X Fold the ball coupling back in if you are not
using the trailer tow hitch.
X Place the protective covering on the ball
coupling.
The release wheel is located behind the left-
hand side trim panel in the boot. X
To open the cover: turn handle:anti-
clockwise and fold down cover ;and
remove it. X
Pull out release wheel =.
X Turn release wheel =anti-clockwise as far
as it will go.
The ball coupling disengages and folds out
behind the rear bumper. Indicator
lamp ?flashes. X
Press the ball coupling in the direction of
the arrow until it engages behind the
bumper.
Indicator lamp ?goes out and the mes-
sage in the multifunction display disap-
pears. Trailer power supply
! You can connect accessories with a
power rating of up to 240 W to the perma-
nent power supply and with a power rating
of up to 180 W to the power supply that is
switched on via the ignition lock.
The trailer battery may not be charged from
the power supply.
X To switch the connected power supply
on or off: turn the key in the ignition lock
to position 2or 0respectively.
When it leaves the factory, your vehicle's
trailer socket is equipped with a permanent
power supply and a power supply that is
switched on via the ignition lock.
The permanent power supply is supplied via
trailer socket pin 9.
The power supply that is switched on via the
ignition lock is supplied via trailer socket pin
10. Towing
atrailer
185Driving an d parking Z

Display messages Possible causes/consequences and
M Solutions
The yellow
!warning lamp lights up. If you manually apply or
release the electric parkin gbrake, the red !indicator lamp
flashes.
The electric parking brake is malfunctioning. It is not possible to
apply the electric parking brake manually.
X Vehicles with manual transmission: switch off the ignition.
The electric parking brake is applied automatically.
You can release the electric parking brake using the automatic
emergency release (Y page 145).
X Vehicles with automatic transmission: shift the transmission
to Pas the electric parking brake is not applied automatically.
X Visi taqualified specialist workshop.
i If you do not wish the electric parking brake to be applied,
leave the ignition switched on, e.g. when washing the vehicle in
an automatic car wash or when having the vehicle towed. Excep-
tion :when having the vehicle towed with the front axle raised
(Y page 284). !
Pkg brake inopera‐
tive The yellow
!warning lamp lights up. The red !indicator
lamp flashes for about ten seconds after the electric parking brake
has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning, e.g. because of over-
voltage or undervoltage.
X Remove the cause for the overvoltage or undervoltage, e.g. by
charging the battery or restarting the engine.
X Apply or release the electric parking brake.
If it remains impossible to apply or release the electric parking
brake:
X Switch off the ignition and turn it back on.
X Apply or release the electric parking brake.
If the electric parking brake can still not be released:
X Consult a qualified specialist workshop. The display message is only shown while the vehicle is in motion.
The red
!indicator lamp flashes and the yellow !warning
lamp is lit.
It is not possible to apply the electric parking brake manually.
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Visit a qualified specialist workshop. Display messages
211On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
?
Coolant Stop vehi‐
cle Switch engine
off The coolan
tis too hot.
Aw arning tone also sounds.
G WARNING
Do no tdrive when youre ngine is overheated. Thi scan cause some
fluids which may have leaked into the engine compartmen tto
catch fire.
Stea mfrom the overheated engine can also cause serious burns
which can occur just by opening the bonnet.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Engage the electric parking brake.
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the display message goes out
and the coolant temperature is under 120 †. The engine may
otherwise be damaged.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visit a qualified specialist
workshop immediately.
The reading may rise up to 120 †undernormal driving conditions
if the coolant has been filled correctly. # The battery is not being charged.
Possible causes:
R
faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop immediately. 220
Display messagesOn-board computer and displays

Vehicle
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to either P
or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Auxiliary battery
malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop at the next opportunity.
X Until then, set the automatic transmission to position Pbefore
you switch off the engine.
X Before leaving the vehicle, apply the electri cparking brake. Apply brake to
deselect
Park (P) position You have attempted to mov
ethe transmission selector lever to
position D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. Vehicle
not in position P The driver's door is open and the transmission is in position
R,N
or D.
Aw arning tone also sounds.
X Shift the transmission to position P.
X Engage the electric parking brake. Without changing
gear,
consult workshop You canno
tchange the transmission position due to a malfunction.
Aw arning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Consult a qualified specialist workshop. Only select Park
(P)
when vehicle is
stationary The vehicle is moving.
X
Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P. Display messages
229On-board computer and displays Z