It is recommended that the two front tires or two rear tires generally be
replaced as a pair.
The tire pressure sensors mounted in the wheels (originally installed on
your vehicle) are not designed to be used in aftermarket wheels.
The use of wheels or tires not recommended by Mazda Motor
Corporation may affect the operation of your tire pressure monitoring
system.
If the TPMS indicator is flashing, your TPMS is malfunctioning. Your
replacement tire might be incompatible with your TPMS, or some
component of the TPMS may be damaged.
Safety practices
Driving habits have a great deal to do with your tire mileage and safety.
•Observe posted speed limits
•Avoid fast starts, stops and turns
•Avoid potholes and objects on the road
•Do not run over curbs or hit the tire against a curb when parking
WARNING:If your vehicle is stuck in snow, mud, sand, etc., do
not rapidly spin the tires; spinning the tires can tear the tire and
cause an explosion. A tire can explode in as little as three to five
seconds.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Highway hazards
No matter how carefully you drive there’s always the possibility that you
may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving, or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tires for damage. If a tire is under-inflated or damaged,
deflate it, remove wheel and replace it with your spare tire and wheel. If
you cannot detect a cause, have the vehicle towed to the nearest repair
facility or tire dealer to have the vehicle inspected.
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4. Purchase date and current mileage
5. Your authorized dealer’s name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
STEP 3: Contact Better Business Bureau (BBB)
Mazda North American Operations realizes that mutual agreement on
some issues may not be possible. As a final step to ensure that your
concerns are being fairly considered, Mazda North American Operations
has agreed to participate in a dispute settlement program administered
by the Better Business Bureau (BBB) system, at no cost to you the
consumer.
BBB AUTO LINE works with consumers and the manufacturer in an
attempt to reach a mutually acceptable resolution of any warranty
related concerns. If the BBB is not able to facilitate a settlement they
will provide an informal hearing before an arbitrator.
You are required to resort to BBB AUTO LINE before exercising rights or
seeking remedies under the Federal Magnuson-Moss Warranty Act, 15
U.S.C. § 2301 et seq. To the extent permitted by the applicable state
“Lemon Law”, you are also required to resort to BBB AUTO LINE before
exercising any rights or seeking remedies under the “Lemon Law.” If you
choose to seek remedies that are not created by the Magnuson-Moss
Warranty Act or the applicable state “Lemon Law, “ you are not required
to first use BBB AUTO LINE.
The whole process normally takes 40 days or less. The arbitration
decision is not binding on you or Mazda else you accept the decision. For
more information about BBB AUTO LINE, including current eligibility
standards, please call 1-800-955-5100 or visit the BBB website at
www.lemonlaw.bbb.org.
Being truly committed to customer satisfaction is more than a phrase
with Mazda. We hope to satisfy every customer directly, but if there is
ever a question about our decision, Mazda believes in providing a fast,
fair and free method such as the BBB AUTO LINE to ensure Mazda
delivers on our commitment to do the right thing for our customers!
For Vehicles in California
1. MAZDA NORTH AMERICAN OPERATIONS (“MAZDA”)
PARTICIPATES IN BBB AUTO LINE, a mediation/arbitration program
administered by the Council of Better Business Bureaus [4200 Wilson
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Boulevard, Arlington, Virginia 22203] through local Better Business
Bureaus. BBB AUTO LINE and MAZDA have been certified by the
Arbitration Certification Program of the California Department of
Consumer Affairs.
2. If you have a problem arising under a MAZDA written warranty, we
encourage you to bring it to our attention. If we are unable to
resolve it, you may file a claim with BBB AUTO LINE. Claims must
be filed with BBB AUTO LINE within six (6) months after the
expiration of the warranty.
3. To file a claim with BBB AUTO LINE, call 1-800-955-5100. There is
no charge for the call.
4. In order to file a claim with BBB AUTO LINE, you will have to
provide your name and address, the brand name and vehicle
identification number (VIN) of your vehicle, and a statement of the
nature of your problem or complaint. You will also be asked to
provide: the approximate date of your acquisition of the vehicle, the
vehicle’s current mileage, the approximate date and mileage at the
time any problem(s) were first brought to the attention of MAZDA
or one of our dealers, and a statement of the relief you are seeking.
5. BBB AUTO LINE staff may try to help resolve your dispute through
mediation. If mediation is not successful, or if you do not wish to
participate in mediation, claims within the program’s jurisdiction may
be presented to an arbitrator at an informal hearing. The arbitrator’s
decision should ordinarily be issued within 40 days from the time
your complaint is filed; there may be a delay of 7 days if you did not
first contact MAZDA about your problem, or a delay of up to 30 days
if the arbitrator requests an inspection/report by an impartial
technical expert or further investigation and report by BBB AUTO
LINE.
6. You are required to use BBB AUTO LINE before asserting in court
any rights or remedies conferred by California Civil Code
Section 1793.22. You are also required to use BBB AUTO LINE
before exercising rights or seeking remedies created by Title I of the
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you
choose to seek redress by pursuing rights and remedies not created
by California Civil Code Section 1793.22 or Title I of the
Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not
required by those statutes.
7. California Civil Code Section 1793.2(d) requires that, if MAZDA or
its representative is unable to repair a new motor vehicle to conform
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CUSTOMER ASSISTANCE (PUERTO RICO & VIRGIN ISLANDS)
Your complete and permanent satisfaction is our business. That is why all
Authorized Mazda Dealers have the knowledge and the tools to keep
your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Authorized
Mazda Dealer personnel, we recommend that you take the following
steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
authorized dealer or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please
contact your area’s Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration
or title or located on the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your authorized dealer’s name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance
Plaza Motors Corp.
Mazda de Puerto Rico
P.O. Box 362722
San Juan, Puerto Rico
00936–2722
Tel: 787-788-9300
This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
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Event data recording ....................7
Exhaust fumes ..........................190
F
Fail safe cooling ........................286
Flexible Fuel Vehicle (FFV) ....288
Floor mats ...................................69
Fluid capacities .........................309
Fog lamps ....................................41
Four-Wheel Drive vehicles
driving off road .......................210
preparing to drive your
vehicle .....................................201
Fuel ............................................288
calculating fuel economy .......295
cap ...........................................291
capacity ...................................309
choosing the right fuel ...........292
detergent in fuel .....................294
filler funnel .............................294
filling your vehicle
with fuel ..................288, 291, 296
filter, specifications ................288
fuel pump shut-off switch .....218
improving fuel economy ........295
octane rating ...........292–293, 311
quality ......................................293
running out of fuel .........238, 294
safety information relating to
automotive fuels .....................288
Fuel - flex fuel vehicle
(FFV) .........................288, 292–293
Fuses ..................................219–220
G
Garage door opener ....................63
Gas cap (see Fuel cap) ............291Gas mileage (see Fuel
economy) ...................................295
Gauges .........................................17
H
Hazard flashers .........................218
Headlamps ...................................40
aiming ........................................43
bulb specifications ....................46
daytime running lights .............42
flash to pass ..............................42
high beam .................................41
replacing bulbs .........................47
turning on and off ....................40
Heating
manual heating and air
conditioning system .................36
Hood ..........................................271
I
Ignition ...............................186, 311
Illuminated visor mirror .............53
Infant seats
(see Safety seats) .....................135
Inspection/maintenance (I/M)
testing ........................................300
Instrument panel
cleaning ...................................261
cluster ........................................12
lighting up panel and
interior .......................................42
location of components ............12
J
Jack ............................................226
positioning ...............................226
storage .....................................226
Index
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