2011 MAZDA MODEL 3 HATCHBACK ECO mode

Black plate (408,1)
qTire Inflation Pressure
WARNING
Always inflate the tires to the correct
pressure:
Overinflation or underinflation of
tires is dangerous. Adverse handling
or unexpected tire failure could result
in a serious accident.
Refer to specification charts on page
10-11.
Use only a Mazda-genuine tire valve
cap: Use of a non-genuine part is
dangerous as the correct tire air
pressure cannot be maintained if the
tire valve becomes damaged. If the
vehicle is driven under this condition,
the tire air pressure will decrease
which could result in a serious
accident. Do not use any part for the
tire valve cap that is not a Mazda-
genuine part. The Tire Pressure Monitoring System
í
does not alleviate the need to check the
tire condition every day, including
whether the tires all look inflated properly.
Inspect all tire pressure monthly
(including the spare) when the tires are
cold. Maintain recommended pressures
for the best ride, handling, and minimum
tire wear.
When checking the tire pressures, use of a
digital tire pressure gauge is
recommended.
Refer to the specification charts (page
10-11).
8-36
Maintenance and Care
íSome models.
Owner Maintenance
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Form No.8BM6-EC-10F

Black plate (437,1)
qAluminum Wheel Maintenanceí
A protective coating is provided over the
aluminum wheels. Special care is needed
to protect this coating.
NOTE
lDo not use a wire brush or any abrasive
cleaner, polishing compound, or solvent on
aluminum wheels. They may damage the
coating.
lOnly use a mild soap or neutral detergent
and always use a sponge or soft cloth to
clean the wheels.
Rinse thoroughly with lukewarm or cold
water. Also, be sure to clean the wheels
after driving on dusty or salted roads. This
helps prevent corrosion.
lAvoid washing your vehicle in an automatic
car wash that uses high-speed or hard
brushes.
lIf your aluminum wheels lose luster, wax
the wheels.
(With Tire Pressure Monitoring System)
Check special requirements for Tire Pressure
Monitoring System.
Refer to Tires and Wheels on page 5-34.
q Plastic Part Maintenance
lWhen cleaning the plastic lenses of the
lights, do not use gasoline, kerosene,
rectified spirit, paint, thinner, highly
acidic detergents, or strongly alkaline
detergents. Otherwise, these chemical
agents can discolor or damage the
surfaces resulting in a significant loss
in functionality. If plastic parts become
inadvertently exposed to any of these
chemical agents, flush with water
immediately.
lIf plastic parts such as the bumpers
become inadvertently exposed to
chemical agents or fluids such as
gasoline, oil, engine coolant, or battery
fluid, it could cause discoloration,
staining, or paint peeling. Wipe off any
such chemical agents or fluids using a
soft cloth immediately.
lHigh water temperature and high water
pressure car washers are available
depending on the type of high pressure
car washer device. If the car washer
nozzle is put too close to the vehicle or
aimed at one area for an extended
period of time, it could deform plastic
parts or damage the paint.
lDo not use wax containing compounds
(polish). Otherwise, it could result in
paint damage.
lIn addition, do not use an electrical or
air tool to apply wax. Otherwise, the
frictional heat generated could result in
deformation of plastic parts or paint
damage.
Maintenance and Care
Appearance Care
8-65íSome models.
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Form No.8BM6-EC-10F

Black plate (438,1)
Interior Care
qDashboard Precautions
Prevent caustic solutions such as perfume
and cosmetic oils from contacting the
dashboard. They'll damage and discolor it.
If these solutions get on the dashboard,
wipe them off immediately.
CAUTION
Do not use glazing agents.
Glazing agents contain ingredients
which may cause discoloration,
wrinkling, cracks and peeling.
Front passenger's side instrument panel
top (soft pad)
lExtremely soft material is used for the
soft pad surface. When cleaning, it is
recommended that you use a clean
towel dampened in a mild detergent to
remove soiling.
lIf the soft pad surface is rubbed
harshly, it could result in the surface
being damaged leaving white scratch
marks.
qCleaning the Upholstery and
Interior Trim
Vinyl
Remove dust and loose dirt from vinyl
with a whisk broom or vacuum cleaner.
Clean vinyl with a leather-and-vinyl
cleaner.
Leatherí
Real leather is not uniform and may have
scars, scratches, and wrinkles. Clean it
with a leather cleaner or mild soap. Wipe it with a
dampsoft cloth; then dry
and buff it with a drysoft cloth.
Fabric
Remove dust and loose dirt from fabric
with a whisk broom or vacuum cleaner.
Clean it with a mild soap solution good
for upholstery and carpets. Remove fresh
spots immediately with a fabric spot
cleaner.
To keep the fabric looking clean and
fresh, take care of it. Otherwise its color
will be affected, it can be stained easily,
and its fire-resistance may be reduced.
CAUTION
Use only recommended cleaners and
procedures. Others may affect
appearance and fire-resistance.
Multi information display edge panelí,
Panel beside the multi information
displayí
Multi information display edge panel and
panel beside the multi information display
are fitted with panels that have been
treated with a special coating that resists
scratching.
When the panel needs to be cleaned, use a
soft cloth to wipe off dirt from the surface.
NOTE
Scratches or nicks on the panels resulting from
the use of a hard brush or cloth may not be
repairable.
8-66
Maintenance and Care
íSome models.
Appearance Care
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Form No.8BM6-EC-10F

Black plate (447,1)
Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc.Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 9-9).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the “Vehicle Identification Labels” page
of section 10 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
Customer Information
Customer Assistance
9-7
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Form No.8BM6-EC-10F

Black plate (450,1)
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
9-10
Customer Information
Customer Assistance
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Form No.8BM6-EC-10F