2011 MAZDA MODEL 3 HATCHBACK service

Black plate (450,1)
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
9-10
Customer Information
Customer Assistance
Mazda3_8BM6-EC-10F_Edition1 Page450
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Form No.8BM6-EC-10F

Black plate (451,1)
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP2.
qSTEP 2: Contact Mazda Motor de Mexico
If for any reason you feel the need for further assistance after contacting your dealership
management and it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda Motor de Mexico
by one of the following ways.
Log on: at www.MazdaMexico.com.mx
Answers to many questions, including how to locate or contact a local Mazda dealership in
Mexico, can be found here.
E-mail: click on “Contactanos ”at the top of the page at www.MazdaMexico.com.mx
By phone at: 1 (866) 315 0220
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
Customer Information
Customer Assistance
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Form No.8BM6-EC-10F

Black plate (461,1)
Uniform Tire Quality Grading System (UTQGS)
This information relates to the tire grading system developed by the U.S. National
Highway Traffic Safety Administration for grading tires by tread wear, traction, and
temperature performance.
qTread Wear
The tread wear grade is a comparative rating based on the wear rate of the tire when tested
under controlled conditions on a specified government test course.
For example, a tire graded 150 would wear one-and-a-half times as well on the government
course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however,
and may depart significantly from the norm because of variations in driving habits, service
practices and differences in road characteristics and climate.
qTraction-AA, A, B, C
The traction grades, from highest to lowest, are AA, A, B, and C. These grades represent
the tire's ability to stop on wet pavement as measured under controlled conditions on
specified government test surfaces of asphalt and concrete. A tire marked C may have poor
traction performance.
WARNING
The traction grade assigned to this tire is based on braking (straight ahead) traction
tests and does not include acceleration cornering (turning), hydroplaning, or peak
traction characteristics.
qTemperature-A, B, C
The temperature grades A (the highest), B, and C, represent the tire's resistance to the
generation of heat and its ability to dissipate heat when tested under controlled conditions
on a specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire
life, and excessive temperatures can lead to sudden tire failure.
Grade C corresponds to a level of performance which all passenger vehicle tires must meet
under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent
higher levels of performance on the laboratory test wheel than the minimum required by
law.
Customer Information
Uniform Tire Quality Grading System (UTQGS)
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Form No.8BM6-EC-10F

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Tire Maintenance
Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Here are
some important maintenance points:
qTire Inflation Pressure
Inspect all tire pressure monthly (including the spare) when the tires are cold. Maintain
recommended pressures for the best ride, top handling, and minimum tire wear. Use the
pressures specified on the vehicle tire information placard or tire label for optimum service.
qTire Rotation
To equalize tread wear, rotate the tires every 12,000 km (7,500 miles) or sooner if irregular
wear develops. During rotation, inspect them for correct balance.
Do not include (TEMPORARY USE ONLY)
spare tire in rotation.Forward
Inspect the tires for uneven wear and damage. Abnormal wear is usually caused by one or a
combination of the following:
lIncorrect tire pressurelImproper wheel alignmentlOut-of-balance wheellSevere braking
After rotation, inflate all tire pressures to specification (page 10-11) and inspect the lug
nuts for tightness.
9-32
Customer Information
Tire Information (U.S.A.)
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Form No.8BM6-EC-10F

Black plate (484,1)
Service Publications
Factory-authorized Mazda service publications are available for owners who wish to do
some of their own maintenance and repair.
When requesting any of our publications through an Authorized Mazda Dealer, refer to the
chart below.
If they do not have what you need in stock, they can order it for you.
PUBLICATION ORDER NUMBERPUBLICATION DESCRIPTION
9999-95-017B-11 2011 WORKSHOP MANUAL (English)
9999-MX-017B-11 2011 WORKSHOP MANUAL (Spanish)
9999-95-019G-11 2011 WIRING DIAGRAM (English)
9999-MX-019G-11 2011 WIRING DIAGRAM (Spanish)
9999-95-038C-11 (U.S.A. only) 2011 OWNER'S MANUAL
9999-EC-038C-11 (Canada only) 2011 OWNER'S MANUAL
9999-PR-038C-11 (Puerto Rico, Mexico only) 2011 OWNER'S MANUAL
9999-95-MODL-11 2011 SERVICE HIGHLIGHTS
9999-95-038C-10NAV (U.S.A. only) 2011 NAVIGATION SYSTEM OWNER'S MANUAL
9999-EC-038C-10NAV (Canada only) 2011 NAVIGATION SYSTEM OWNER'S MANUAL
9999-PR-038C-10NAV (Puerto Rico, Mexico only) 2011 NAVIGATION SYSTEM OWNER'S MANUAL
q WORKSHOP MANUAL:
Covers recommended maintenance and repair procedures of the drive train, body and
chassis.
qWIRING DIAGRAM:
Provides electrical schematics as well as component location for the entire electrical
system.
qOWNER'S MANUAL:
This booklet contains information regarding the proper care and operation of your vehicle.
This is not a technician's manual.
qSERVICE HIGHLIGHTS:
Provides description and operation of the many systems of your Mazda.
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Customer Information
Service Publications
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Form No.8BM6-EC-10F

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qNAVIGATION SYSTEM OWNER'S MANUAL:
This booklet contains information regarding the proper operation and use of the navigation
system. This is not a technician's manual.
Customer Information
Service Publications
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Form No.8BM6-EC-10F

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Specifications
qEngine
Item Specification
2.0-liter engine 2.3-liter turbocharged
engine 2.5-liter engine
Type DOHC-16V in-line, 4-cylinder
Bore × Stroke 87.5 × 83.1 mm
(3.44 × 3.27 in) 87.5 × 94.0 mm
(3.44 × 3.70 in) 89.0 × 100 mm
(3.50 × 3.94 in)
Displacement 1,999 ml
(1,999 cc, 122.0 cu in) 2,261 ml
(2,261 cc, 138.0 cu in) 2,488 ml
(2,488 cc, 151.8 cu in)
Compression ratio 10.09.59.7
qElectrical System
Item Classification
2.0-liter engine 2.3-liter turbocharged
engine 2.5-liter engine
Battery 12V-40AH/5HR,
12V-52AH/5HR 12V-48AH/5HR,
12V-52AH/5HR 12V-40AH/5HR,
12V-48AH/5HR,
12V-52AH/5HR
Spark-plug number LFG1 18 110
*1, L3Y2 18
110 L3BD 18 110*1, L3YD 18
110 LFG1 18 110*1, L3Y2 18
110
Spark-plug gap 1.25
―1.35 mm
(0.049 ―0.053 in) 0.60
―0.70 mm
(0.024 ―0.027 in) 1.25
―1.35 mm
(0.049 ―0.053 in)
*1 ex factory
NOTE
When cleaning the iridium plugs, do not use a wire brush. The fine particulate coating on the iridium
alloy and platinum tips could be damaged.
q Lubricant Quality
Lubricant Classification
Engine oil Refer to the recommended SAE viscosity numbers on page 8-18.
Manual transaxle oil API Service
GL-4
SAE 75W-80
Automatic transaxle fluid Mazda Genuine ATF M-V
Power steering fluid Mazda Genuine ATF M-III, M-V, or equivalent (e.g. Dexron® II)
Brake/Clutch fluid SAE J1703 or FMVSS116 DOT-3
10-4
Specifications
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Form No.8BM6-EC-10F

Black plate (502,1)
A
Accessory Socket ............................ 6-113
Adaptive Front Lighting System
(AFS) ................................................ 5-63
Add-On Non-Genuine Parts and
Accessories ....................................... 9-19
Advanced Key ..................................... 3-2Advanced key maintenance ......... 3-5
Advanced key suspend
function ...................................... 3-21
Auxiliary key .............................. 3-21
Locking, unlocking with request
switch ........................................... 3-9
Opening the liftgate/trunk lid ..... 3-11
Operational range ......................... 3-7
Remote control function ............. 3-17
Service ......................................... 3-7
Warning and beep sounds .......... 3-22
When warning indicator/beep is
activated ..................................... 3-25
Air Bag Systems ............................... 2-43
Antenna ............................................. 6-16
Anti-Lock Brake System (ABS) ......... 5-8 Warning light ............................... 5-9
Appearance Care ............................... 8-60
Audio System ................................... 6-16 Audio control switch .................. 6-56
Audio set .................................... 6-27
AUX mode ................................. 6-59
Operating tips for audio
system ........................................ 6-17
Safety certification ..................... 6-61
Automatic Transaxle Driving tips ................................ 5-19
Fluid ........................................... 8-24
Manual shift mode ..................... 5-16
Shift-lock override ..................... 5-15
Shift-lock system ....................... 5-15
Transaxle ranges ........................ 5-14
B
BatteryEmergency starting .................... 7-17
Maintenance ............................... 8-31
Specifications ............................. 10-4
Beep Sounds Ignition key reminder ................. 5-57
Lights-on reminder ..................... 5-57
Seat belt warning ........................ 5-57
Tire inflation pressure warning ... 5-58
Before Starting the Engine .................. 4-6 After getting in ............................. 4-6
Before getting in .......................... 4-6
Bluetooth Audio ............................... 6-62
Bluetooth Hands-Free ....................... 6-71 Basic Bluetooth Hands-Free
operation .................................... 6-75
Convenient use of the hands-free
system ........................................ 6-80
Hands-free setting ...................... 6-86
Mazda Bluetooth Hands-Free
customer service ......................... 6-93
Safety certification ..................... 6-93
When Bluetooth Hands-Free cannot
be used ....................................... 6-92
Body Lubrication .............................. 8-27
Boost Gauge ..................................... 5-39
Bottle Holder ................................... 6-109
Brake/Clutch Fluid ........................................... 8-23
Brakes Anti-lock brake system (ABS) ..... 5-8
Brakes assist ............................... 5-10
Foot brake .................................... 5-5
Parking brake ............................... 5-7
Warning light ............................... 5-8
Break-In Period ................................... 4-7
Bulb Replacement ............................. 8-42
11-2
Index
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Form No.8BM6-EC-10F