Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
Chemicals or additives not approved by Ford are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oils, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Genuine Ford parts and service
When planning your maintenance services, consider your dealership for
all your vehicle’s needs.
There are a lot of reasons why visiting your dealership for all your
service needs is a great way to help keep your vehicle running great.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and Motorcraftreplacement parts
Dealerships stock Ford and Motorcraftbranded replacement parts.
These parts meet or exceed Ford Motor Company’s specifications, and
we stand behind them. Parts installed at your dealership carry a
nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited
warranty. Your dealer can give you details.
Scheduled Maintenance Guide
281
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Owners Guide, 2nd Printing
USA(fus)
wheels ......................................226
wiper blades ............................227
Climate control (see Air
conditioning or Heating) ............38
Clock ............................................56
Compass, electronic
set zone adjustment .................22
Console
rear ............................................57
Controls
power seat .................................95
steering column ........................63
Coolant
checking and adding ..............242
refill capacities ................245, 268
specifications ..........................268
Cruise control
(see Speed control) ....................61
Customer Assistance ................193
Ford Extended Service
Plan ..................................276, 279
Getting assistance outside the
U.S. and Canada .....................221
Getting roadside assistance ...193
Getting the service you
need .........................................217
Ordering additional owner’s
literature .................................223
Utilizing the
Mediation/Arbitration
Program ...................................221
D
Daytime running lamps
(see Lamps) ................................43
Defrost
rear window ..............................41Dipstick
automatic transmission
fluid ..........................................261
engine oil .................................237
Driving under special
conditions ..................................191
through water .........................192
E
Electronic message center .........18
Emergencies, roadside
jump-starting ..........................211
Emergency Flashers .................194
Emission control system ..........257
Engine ........................................271
cleaning ...................................226
coolant .....................................242
fail-safe cooling .......................246
idle speed control ...................240
lubrication specifications .......268
refill capacities ........................268
service points ..................235–236
starting after a collision .........195
Engine block heater .................181
Engine oil ..................................237
change oil soon warning,
message center .......................237
checking and adding ..............237
dipstick ....................................237
filter, specifications ........239, 267
recommendations ...................239
refill capacities ........................268
specifications ..........................268
Event data recording ....................7
Exhaust fumes ..........................180
F
Fail safe cooling ........................246
Index
302
2011 Town Car(tow)
Owners Guide, 2nd Printing
USA(fus)