2011 LINCOLN MKZ seat adjustment

1. Adjust the seatback to an upright driving/riding position.
2. Raise the head restraint by pulling up on the head restraint.
3. Lower the head restraint by pressing and holding the guide sleeve
adjust/release button and pushing down on the head restraint.
Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.
WARNING:The adjustable head restraint is a safety device.
Whenever possible it should be installed and properly adjusted
when the seat is occupied.
To remove the adjustable head restraint, do the following:
1. Pull up the head restraint until it reaches the highest adjustment
position.
2. Simultaneously press and hold both the adjust/release button and the
unlock/remove button, then pull up on the head restraint.
To reinstall the adjustable head restraint, do the following:
1. Insert the two stems into the guide sleeve collars.
2. Push the head restraint down until it locks.
Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.
WARNING:To minimize the risk of neck injury in the event of a
crash, head restraints must be installed properly.
Tilting head restraints (if equipped)
The front head restraints may have a tilting feature for extra comfort. To
tilt the head restraint, do the following:
1. Adjust the seatback to an upright driving/riding position.
Seating and Safety Restraints
115
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

WARNING:The adjustable head restraint is a safety device.
Whenever possible it should be installed and properly adjusted
when the seat is occupied.
To remove the outboard head restraints, do the following:
1. Pull up the head restraint until it reaches the highest adjustment
position.
2. Simultaneously press and hold both the adjust release button and the
unlock/remove button, then pull the head restraint upward. (You may
have to fold the seat slightly in order to pull the headrest out.)
3. Store the head restraint in a secure location, such as the trunk of the
vehicle.
To reinstall the outboard head restraints, do the following:
1. Insert the two stems into the guide sleeve collars.
2. Push the head restraint down until it locks.
Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.
WARNING:To minimize the risk of neck injury in the event of a
crash, head restraints must be installed properly.
Seating and Safety Restraints
123
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Center head restraint
The center head restraint consists
of:
•a trimmed energy absorbing foam
and structure (1),
•two steel stems (2),
•a guide sleeve adjust/release
button (3),
•and a guide sleeve with a pin hole
for removing the head restraint
(4).
To adjust the head restraint, do the following:
1. Raise the head restraint by pulling up on the head restraint.
2. Lower the head restraint by pressing and holding the guide sleeve
adjust/release button and pushing down on the head restraint.
Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.
WARNING:The adjustable head restraint is a safety device.
Whenever possible it should be installed and properly adjusted
when the seat is occupied.
To remove the center head restraint, do the following:
1. Pull up the head restraint until it reaches the highest adjustment
position.
2. Insert and push a tool, such as a large paper clip, into the pin hole
located on the side of the guide sleeve and press the adjust/release
button, then pull the head restraint upward.
2
1
4
3
2
Seating and Safety Restraints
124
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Pregnant women should always
wear their safety belt. The lap belt
portion of a combination lap and
shoulder belt should be positioned
low across the hips below the belly
and worn as tight as comfort will
allow. The shoulder belt should be
positioned to cross the middle of
the shoulder and the center of the
chest.
Energy management feature — front outboard
•This vehicle has a safety belt system with an energy management
feature at the front seats to help further reduce the risk of injury in
the event of a head-on collision.
•The energy management feature has a retractor assembly that is
designed to extend the safety belt webbing in a controlled manner.
This helps reduce the belt force acting on the user’s chest.
WARNING:Failure to inspect and replace if necessary the belt
and retractor assembly after an accident could increase the risk
of injury in a collision.
Safety belt locking modes
All safety restraints in the vehicle are combination lap and shoulder
belts. The driver safety belt has the first locking mode and the front
outboard passenger and rear seat safety belts have both types of locking
modes described as follows:
Vehicle sensitive mode
This is the normal retractor mode, which allows free shoulder belt length
adjustment to your movements and locking in response to vehicle
movement. For example, if the driver brakes suddenly or turns a corner
sharply, or the vehicle receives an impact of approximately 5 mph
(8 km/h) or more, the combination safety belts will lock to help reduce
forward movement of the driver and passengers.
In addition, the retractor is designed to lock if the webbing is pulled out
too quickly. If this occurs, let the belt retract slightly and pull webbing
out again in a slow and controlled manner.
Seating and Safety Restraints
133
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

WARNING:After any vehicle collision, the safety belt system at
all passenger seating positions must be checked by an authorized
dealer to verify that the “automatic locking retractor” feature for child
seats is still functioning properly. In addition, all safety belts should be
checked for proper function.
WARNING:BELT AND RETRACTOR ASSEMBLY MUST BE
REPLACED if the safety belt assembly “automatic locking
retractor” feature or any other safety belt function is not operating
properly when checked by an authorized dealer. Failure to replace the
belt and retractor assembly could increase the risk of injury in
collisions.
Safety belt height adjustment
Your vehicle has safety belt height
adjustments at the front outboard
seating positions. Adjust the height
of the shoulder belt so the belt rests
across the middle of your shoulder.
To adjust the shoulder belt height,
pull on the center button and slide
the height adjuster up or down.
Release the button and pull down
on the height adjuster to make sure
it is locked in place.
WARNING:Position the safety belt height adjusters so that the
belt rests across the middle of your shoulder. Failure to adjust
the safety belt properly could reduce the effectiveness of the safety
belt and increase the risk of injury in a collision.
Safety belt pretensioner
Your vehicle is equipped with safety belt pretensioners at the driver and
front outboard passenger seating positions.
The safety belt pretensioner tightens the safety belts firmly against the
occupant’s body at the start of the crash.
Seating and Safety Restraints
135
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Child safety seats ......................162
attaching with tether straps ..168
in front seat ............................162
in rear seat ..............................162
LATCH .....................................166
recommendations ...................160
Child safety seats - booster
seats ...........................................171
Cleaning your vehicle
engine compartment ..............267
instrument panel ....................269
interior .....................................270
plastic parts ............................268
washing ....................................266
waxing .....................................267
wheels ......................................267
wiper blades ............................268
Climate control (see Air
conditioning or Heating) ......44, 47
Clock ............................................28
Clock adjust
AM/FM/CD/MP3 ........................29
Compass, electronic ....................71
calibration .................................72
set zone adjustment .................71
Console
overhead ....................................70
Controls
power seat ...............................116
steering column ........................80
Coolant
checking and adding ..............283
refill capacities ................286, 307
specifications ..........................307
Cross Traffic Alert ....................223
Cruise control (see Speed
control) ........................................78
Cupholder(s) .............................127Customer Assistance ................236
Ford Extended Service
Plan ..................................315, 318
Getting assistance outside the
U.S. and Canada .....................262
Getting roadside assistance ...236
Getting the service you
need .........................................258
Ordering additional owner’s
literature .................................264
Utilizing the
Mediation/Arbitration
Program ...................................262
D
Daytime running lamps (see
Lamps) .........................................54
Defrost
rear window and rearview
mirrors .......................................47
windshield .................................47
Dipstick
automatic transmission
fluid ..........................................301
engine oil .................................278
Driving under special
conditions ..................217, 230, 232
sand .........................................231
snow and ice ...........................233
through water .................232, 235
E
Electronic message center .........18
Emergencies, roadside
jump-starting ..........................253
running out of fuel .........252, 293
Emission control system ..........297
Engine ........................................310
Index
340
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)