2011 LINCOLN MKZ ECU

WARNING:Always set the parking brake fully and make sure
that the gearshift is securely latched in P (Park).
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer as soon as possible.
ADVANCETRACSTABILITY ENHANCEMENT SYSTEM
Your vehicle is equipped with the AdvanceTracsystem. The
AdvanceTracsystem provides the following stability enhancement
features for certain driving situations:
•Traction control system (TCS), which functions to help avoid
drive-wheel spin and loss of traction.
•Electronic stability control (ESC), which functions to help avoid skids
or lateral slides
WARNING:Vehicle modifications involving braking system,
aftermarket roof racks, suspension, steering system, tire
construction and/or wheel/tire size may change the handling
characteristics of the vehicle and may adversely affect the performance
of the AdvanceTracsystem. In addition, installing any stereo
loudspeakers may interfere with and adversely affect the AdvanceTrac
system. Install any aftermarket stereo loudspeaker as far as possible
from the front center console, the tunnel, and the front seats in order
to minimize the risk of interfering with the AdvanceTracsensors.
Reducing the effectiveness of the AdvanceTracsystem could lead to
an increased risk of loss of vehicle control, vehicle rollover, personal
injury and death.
WARNING:Remember that even advanced technology cannot
defy the laws of physics. It’s always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTracsystem is an indication that at least
some of the tires have exceeded their ability to grip the road; this
could reduce the operator’s ability to control the vehicle potentially
resulting in a loss of vehicle control, vehicle rollover, personal injury
and death. If your AdvanceTracsystem activates, SLOW DOWN.
Driving
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AUTOMATIC TRANSMISSION OPERATION
Understanding the gearshift positions of the 6–speed automatic
transmission
P (Park)
This position locks the transmission
and prevents the front wheels from
turning.
To put your vehicle in gear:
•Press the brake pedal
•Move the gearshift lever into the
desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and
securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Switch the ignition off and
remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Drive) with Overdrive
The normal driving position for the best fuel economy. Transmission
operates in gears one through six.
Driving
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Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, set the parking brake and activate the hazard
flashers.
2. Place the gearshift lever in P (Park) and turn the engine off.
Removing the spare tire and jack
1. Remove the carpeted load floor
panel located in the rear of the
vehicle and remove the lug wrench
and long bolt from the tool bag.
2. Remove the bolt securing the
spare tire using the lug wrench,
then lift and remove the spare tire
from the trunk.
3. Remove the jack retention bolt by
turning it counterclockwise and
remove the jack from the vehicle.
Tire change procedure
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure the parking brake is set, then block (in
both directions) the wheel that is diagonally opposite (other side and
end of the vehicle) to the tire being changed.
WARNING:If the vehicle slips off the jack, you or someone else
could be seriously injured.
Roadside Emergencies
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7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
8. Unblock the wheels.
Stowing the wheel and jack
1. Fully collapse the jack and place it back in the storage area in the
trunk.
2. Replace the jack retention bolt to secure the jack.
3. Place the tire in the storage bin in the trunk.
4. Replace the cover plate and bolt.
•When storing a flat road tire, flip the cover plate over and use the long
bolt.
•When storing the temporary spare tire, replace the cover plate and
use the short bolt.
5. Secure the bolt using the lug wrench.
6. Insert the lug wrench and bolt in the tool bag and place over the jack.
7. Replace the carpeted load floor panel.
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque at 500 miles (800 km)
after any wheel disturbance (tire rotation, changing a flat tire, wheel
removal, etc.).
Bolt size Wheel lug nut torque*
ft-lb N•m
M12 x 1.5 100 135
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
1
4 3
2 5
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WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
Note:Inspect the wheel pilot hole
prior to installation. If there is
visible corrosion in wheel pilot hole,
remove loose particles by wiping
with clean rag and apply grease.
Apply grease only to the wheel pilot
hole surface by smearing a “dime”
(1 square cm) sized glob of grease
around the wheel pilot surface (1)
with end of finger. DO NOT apply
grease to lugnut/stud holes or
wheel-to-brake surfaces.
RUNNING OUT OF FUEL
If you have run out of fuel and need to refill the vehicle with a portable
fuel container, seeRunning out of fuelin theMaintenance and
Specificationschapter for proper fuel filling method using a portable
fuel container and the included fuel filler funnel.Do notinsert the
nozzle of portable fuel containers or any type of aftermarket funnels into
the Easy Fuel™ “no cap” fuel system as it can be damaged. You must
use the included funnel in such circumstances.
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, all of which could result in
serious personal injury.
Roadside Emergencies
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In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
Customer Assistance
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You are required to submit your warranty dispute to BBB AUTO LINE
before asserting in court any rights or remedies conferred by California
Civil Code Section 1793.22(b). You are also required to use BBB AUTO
LINE before exercising rights or seeking remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not created by California
Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
Customer Assistance
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
Maintenance and Specifications
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