2011 LINCOLN MKZ service schedule

different specifications and performance features. That’s why it’s
important to rely upon your Ford or Lincoln Mercury dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraftor Ford-authorized remanufactured
parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
Non-Ford approved chemicals or additives are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oil, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your Ford or Lincoln Mercury dealership. Your vehicle’s oils and fluids
should be changed at the specified intervals or in conjunction with a
repair. Flushing is a viable way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are
flushed only with new fluid that is the same as that required to fill and
operate the system, or using a Ford-approved flushing chemical.
Genuine Ford parts and service
When planning your maintenance services, consider your Ford and
Lincoln Mercury dealership for all your vehicle’s needs.
Get the most from your service and maintenance visits
There are a lot of reasons why visiting your Ford or Lincoln Mercury
dealership for all your service needs is a great way to help keep your
vehicle running great.
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Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained technicians
Ford and Lincoln Mercury service technicians participate in extensive
factory-sponsored certification training to help them become experts on
the operation of your vehicle. Ask your dealership about the training and
certification their technicians have received.
Genuine Ford and Motorcraftreplacement parts
Ford and Lincoln Mercury dealerships stock Ford and Motorcraft
branded replacement parts. These parts meet or exceed Ford Motor
Company’s specifications, and we stand behind them. Parts installed at
your Ford or Lincoln Mercury dealership carry a nationwide, 12 months,
12,000 mile (20,000 km) parts and labor limited warranty. Your dealer
can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your Ford and
Lincoln Mercury dealers can offer.
WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Owner checks and services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s
guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or lubricants used.
Maximum oil change interval
❑As indicated by the instrument cluster message center (can be up to one year or 10,000 miles [16,000 km])
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Be sure to ask your Ford or Lincoln Mercury dealership service advisor
or technician about the multi-point vehicle inspection. It’s a
comprehensive way to perform a thorough inspection of your vehicle. It’s
your checklist that gives you immediate feedback on the overall
condition of your vehicle. You’ll know what’s been checked, what’s okay,
as well as those things that may require future or immediate attention.
The multi-point vehicle inspection is one more way to keep your vehicle
running great!
Multi-point inspection - Recommended at every visit
❑Check and top-up fluid levels: brake, coolant recovery reservoir, manual and automatic transmission (if equipped with an
underhood dipstick), power steering (if equipped) and window washer
❑Inspect tires for wear and check air pressure, including spare.
❑Check exhaust system for leaks, damage, loose parts and foreign material.
❑Check battery performance.
❑Check operation of horn, exterior lamps, turn signals and hazard warning lights.
❑Check radiator, coolers, heater and air conditioning hoses.
❑Inspect windshield washer spray and wiper operation.
❑Check windshield for cracks, chips and pitting.
❑Inspect for oil and fluid leaks.
❑Inspect engine air filter.
❑Inspect half shaft dust boots, if equipped.
❑Check shocks and struts and other suspension components for leaks and damage.
❑Inspect steering and linkage.
❑Inspect accessory drive belt(s).
❑Inspect clutch operation, if equipped.
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NORMAL SCHEDULED MAINTENANCE AND LOG
For your convenience, your vehicle is equipped with a message center
which determines the proper oil change service interval. You should
perform the engine oil change as indicated by the instrument cluster
message center. The message center will display ENGINE OIL CHANGE
SOON or OIL CHANGE REQUIRED to indicate when an oil change is
needed. The engine oil change service needs to be completed within two
weeks or 500 miles (800 km) after the OIL CHANGE REQUIRED
message is displayed. Your oil change service interval can be up to one
year or 10,000 miles (16,000 km). Reset your Intelligent Oil Life
Monitor™ after each engine oil and filter change; refer to the
Instrument Clusterchapter.
If your message center is prematurely reset or becomes inoperative, you
should perform the oil change interval at six months or 5,000 miles
(8,000 km) from your last oil change.
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Oil Change Service Interval* 123456789101112131415
Change engine oil and filter• ••••••••••••••
Rotate tires, inspect tire wear and measure
tread depth• ••••••••••••••
Inspect wheels and related components for
abnormal noise, wear, looseness or drag• ••••••••••••••
Perform multi-point inspection (recommended)• ••••••••••••••
Inspect automatic transmission fluid level (if
equipped with dipstick); consult dealer for
requirements• ••••••••••••••
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake• ••••••••••••••
Inspect engine cooling system for strength, and
hoses• ••••••••••••••
Inspect exhaust system and heat shields• ••••••••••••••
Inspect half-shaft boots (if equipped)• ••••••••••••••
Inspect steering linkage, ball joints, suspension,
tie-rod ends, driveshaft and U-joints; lubricate
if equipped with grease fittings• ••••••••••••••
Inspect cabin air filter (if equipped)• •••••••
*Oil change service intervals should be completed as indicated by the instrument cluster message center
Reset your Intelligent Oil Life Monitor™ after each engine oil and filter change; refer to theInstrument Clusterchapter
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Perform the services noted in the following table at the specified
time/mileage (km) period either within 3,000 miles (5,000 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Every 20,000 miles
(32,000 km)Replace cabin air filter (if equipped)
Every 30,000 miles
(48,000 km)Replace climate-controlled seat filter (if
equipped)
Replace engine air filter
Every 100,000 miles
(160,000 km)Change engine coolant
1
Replace spark plugs
Inspect accessory drive belt(s)2
Every 150,000 miles
(240,000 km)Change automatic transmission fluid and filter
(filter not required on 6F35, 6F50, DPS6 and
AWF-21 transmissions); consult dealer for
requirements
Change manual transmission fluid
Change rear axle fluid (RWD vehicles)
Replace accessory drive belt(s) if not replaced
within the last 100,000 miles (160,000 km)
Replace timing belt (Fiesta).Failure to replace
timing belt can cause internal engine
damage.
1Initial replacement at 100,000 miles (160,000 km) or 72 months; every
50,000 miles (80,000 km) or 36 months thereafter
2Perform a follow-up inspection at 120,000 miles (192,000 km)
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SPECIAL OPERATING CONDITIONS
If you operate your Ford/Lincoln/Mercury vehicleprimarilyin one of the
more demandingSpecial Operating Conditionslisted below, you will
need to have some items maintained more frequently. If you only
occasionallyoperate your vehicle under these conditions, it is not
necessary to perform the additional maintenance. For specific
recommendations, see your Ford or Lincoln Mercury dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
As required– Change engine oil and replace oil filter as indicated by
message center and perform services as listed in the
Normal Scheduled Maintenance chart
Inspect frequently, service as
required– See axle maintenance items under
Exceptions
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except 6R80
transmission)
Every 60,000 miles (96,000 km)– Change manual transmission fluid
Perform the services noted in the preceding table at the specified
time/mileage (km) period either within 3,000 miles (5,000 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
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Extensive idling and/or low-speed driving for long distances as in heavy
commercial use such as delivery, taxi, patrol car or livery
As required– Change engine oil and replace oil filter as indicated by
message center and perform services as listed in the
Normal Scheduled Maintenance chart (except Fiesta)
Inspect frequently, service as
required– Replace cabin air filter (if equipped)
– Replace engine air filter
Every 300 hours of engine
operation*– Change engine oil and replace oil filter (Fiesta)
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except Fiesta and
vehicles equipped with a 6R80 transmission)
Every 60,000 miles (96,000 km)– Replace spark plugs
* Engine hour meter installation is recommended for these operating
conditions.
Perform the services noted in the preceding table at the specified
time/mileage (km) period either within 3,000 miles (5,000 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
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