2011 LINCOLN MKZ HYBRID towing

Locks and Security 108
Keys 108
Locks 113
Anti-theft system 126
Seating and Safety Restraints 133
Seating 133
Safety restraints 144
Airbags 158
Child restraints 173
Tires, Wheels and Loading 191
Tire information 191
Tire inflation 193
Tire Pressure Monitoring System (TPMS) 206
Vehicle loading 210
Trailer towing 216
Recreational towing 217
Driving 218
Starting 218
Brakes 222
AdvanceTrac225
Transmission operation 232
Reverse sensing system 233
Rear-view camera system 235
Roadside Emergencies 246
Getting roadside assistance 246
Hazard flasher switch 247
Fuel pump shut-off 248
Fuses and relays 248
Changing tires 256
Wheel lug nut torque 262
Jump starting 263
Wrecker towing 266
Table of Contents
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Question Answer
Can I put E10 or
E85 in my vehicle,
and how will it affect
my fuel economy?Your hybrid vehicle can use E10 (10% ethanol,
90% gasoline) fuel, but you may notice slightly
reduced fuel economy because ethanol contains
less energy per gallon than gasoline. Your hybrid
vehicle is not designed to use E85 (85%
ethanol).
How long will my
high voltage battery
last? Does it need
maintenance?The high voltage battery system is designed to
last the life of the vehicle and requires no
maintenance.
Can you charge the
battery with a plug
into an A/C outlet?There are no provisions for charging the high
voltage battery from a power supply external to
the vehicle.
Can I tow the hybrid
behind my motor
home with all four
wheels down?Yes. Your hybrid vehicle can be “flat-towed”
without modification. See theRecreational
towingsection in theTires, Wheels and
Loadingchapter for more information.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guidethat is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
Introduction
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has recently run down or been disconnected. If the vehicle does not
need I/M testing, do nothing. The vehicle is designed to check the
emission control system during normal driving. If the vehicle needs
I/M testing, refer to theReadiness for Inspection/Maintenance (I/M)
testingsection in theMaintenance and Specificationschapter.
•Illuminates with engine running:The light stays on after the
engine is started. It indicates that the on board diagnostics system has
detected a problem with the engine, transmission or an
emission-related component or system. Contact your authorized dealer
as soon as possible. The vehicle will usually be drivable and will not
require towing. Refer toOn-board diagnostics (OBD-II)section in
theMaintenance and Specificationschapter for information on
temporary malfunctions that may not require vehicle service.
•Blinks with engine running:The light stays on after the engine is
started and sometimes blinks. It indicates that the On Board
Diagnostics System has detected an engine misfire problem with the
engine. While the light is blinking, engine misfire is occurring which
could damage your catalytic converter. Drive in a moderate fashion
(avoid heavy acceleration and deceleration) and contact your
authorized dealer as soon as possible.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
Brake system warning:To confirm
the brake system warning light is
functional, it will momentarily
illuminate when the ignition is
turned to the on position (when the
engine is not running), or in a position between on and start, or by
applying the parking brake when the ignition is turned to the on
position. If the brake system warning light does not illuminate at this
time, contact your authorized dealer as soon as possible. Illumination
after releasing the parking brake indicates low brake fluid level or brake
system malfunction. Contact your authorized dealer as soon as possible.
P!
BRAKE
Instrument Cluster
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•A final example for your vehicle with 1400 lb. (635 kg) of cargo and
luggage capacity. You and one of your friends decide to pick up
cement from the local home improvement store to finish that patio
you have been planning for the past 2 years. Measuring the inside of
the vehicle with the rear seat folded down, you have room for
12-100 lb. (45 kg) bags of cement. Do you have enough load capacity
to transport the cement to your home? If you and your friend each
weigh 220 lb. (99 kg), the calculation would be: 1400 - (2 x 220) - (12
x 100) = 1400 - 440 - 1200 = - 240 lb. No, you do not have enough
cargo capacity to carry that much weight. In metric units, the
calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -
540 = -103 kg. You will need to reduce the load weight by at least
240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then
the load calculation would be:
1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 lb. Now you have
the load capacity to transport the cement and your friend home. In
metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x
45 kg) = 635 - 198 - 405 = 32 kg.
The above calculations also assume that the loads are positioned in your
vehicle in a manner that does not overload the Front or the Rear Gross
Axle Weight Rating specified for your vehicle on the Safety Compliance
Certification Label found on the edge of the driver’s door.
TRAILER TOWING
WARNING:Never tow a trailer with this vehicle. Your vehicle is
not equipped to tow. No towing packages are available through
an authorized dealer.
Tires, Wheels and Loading
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RECREATIONAL TOWING
Follow these guidelines if you have a need for recreational (RV) towing.
An example of recreational towing would be towing your vehicle behind
a motor home.
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
Controlschapter for more information.
Note:If you tow your vehicle with all four wheels on the ground, follow
these instructions after it is hooked-up to the RV or tow dolly:
•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission shift lever in N (Neutral).
•Place the ignition in the accessory position (refer toStartingin the
Drivingchapter).
•Your vehicle may be towed up to a speed of 75 mph (120 km/h), but
you should always obey local speed limits.
You also have the option of trailering the vehicle with its front wheels on
a dolly, or trailering with all four wheels off the ground.
For other towing requirements, refer toWrecker towingin theRoadside
Emergencieschapter.
Tires, Wheels and Loading
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
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Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located
between the center air registers
above the radio. The hazard flashers
will operate whether the ignition is
off or on.
Press the flasher control and all
front and rear direction signals will flash. Press the flasher control again
to turn them off. Use it when your vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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•All-wheel driving capability (if applicable)
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, set the parking brake and activate the hazard
flashers.
2. Place the gearshift lever in P (Park) and turn the engine off.
Roadside Emergencies
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