2011 LINCOLN MKZ HYBRID ECO

SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin one of the more demanding
conditions listed below, you will need to have some items maintained
more frequently. If you onlyoccasionallyoperate your vehicle under
these conditions, it is not necessary to perform the additional
maintenance. For specific recommendations, see your dealership service
advisor or technician.
Extensive idling and/or low-speed driving for long distances as in heavy
commercial use such as delivery, taxi, patrol car or livery
Inspect frequently, service as
required– Replace cabin air filter (if equipped)
– Replace engine air filter
Every 300 hours of engine
operation*– Change engine oil and filter (Fiesta)
Every 5,000 miles (8,000 km),
6 months or 200 hours of engine
operation– Change engine oil and filter
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except Fiesta)
Every 60,000 miles (96,000 km)– Replace spark plugs
*Engine hour meter installation is recommended for these operating
conditions.
Operating in dusty conditions such as unpaved or dusty roads
Inspect frequently, service as
required– Replace cabin air filter (if equipped)
– Replace engine air filter
Every 5,000 miles (8,000 km)– Inspect wheels and related components for abnormal
noise, wear, looseness or drag
– Rotate tires, inspect tires for wear and measure tread
depth
Every 5,000 miles (8,000 km) or
6 months– Change engine oil and filter
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except Fiesta)
Every 50,000 miles (80,000 km)– Change manual transmission fluid
Scheduled Maintenance Guide
336
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

EXCEPTIONS
In addition, there are several exceptions to the Normal Schedule. They
are listed below:
Normal vehicle axle maintenance
❑Rear axles and power take-off (PTO) units containing synthetic fluid and light duty trucks equipped with Ford-design axles
are lubricated for life. These fluids are not to be checked or changed unless a leak is suspected, service is required or the
axle assembly has been submerged in water. The axle and PTO fluids should be changed anytime the axle and PTO have
been submerged in water. During extended trailer tow operation above 70°F (21°C) ambient and wide open throttle for
extended periods above 45 mph (72 km/h), non-synthetic rear axle fluids should be changed every 3,000 miles
(4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) fluid change interval may be waived if
the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B
or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles (refer to
Maintenance product specifications and capacitiesin theMaintenance and Specificationschapter for details). The axle fluid
should be changed anytime an axle has been submerged in water.
Police/Taxi/Livery vehicle axle maintenance
❑Change rear axle fluid every 100,000 miles (160,000 km). Rear axle fluid change may be waived if the axle was filled
with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add
four ounces (118 mL) of friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles.
The axle fluid should be changed anytime the axle has been submerged in water.
California fuel filter replacement
❑If the vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this
maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful
life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified
intervals and to record all vehicle service.
Hot climate oil change intervals
❑If operating conditions are normal and you drive your vehicle under typical, everyday conditionsandyou are using an API
performance category oil of SL or later (for example SM, etc.) then you can follow the 7,500 mile (12,000 km) normal
service oil change intervals schedule. Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with
similar climates must follow the oil change interval of 3,000 mile (4,800 km) if the owner is using oils defined by the
American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc.).
Engine air filter & cabin air filter replacement
❑Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these
conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.
Scheduled Maintenance Guide
340
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

ENGINE COOLANT CHANGE RECORD
Initial change 6 years or 100,000 miles (160,000 km)
(whichever comes first)
After initial change Every 3 years or 50,000 miles (80,000 km)
Engine coolant change log
DEALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
Scheduled Maintenance Guide
341
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

in rear seat ..............................179
LATCH .....................................182
recommendations ...................176
Child safety
seats - booster seats .................187
Cleaning your vehicle
engine compartment ..............277
instrument panel ....................279
interior .....................................280
plastic parts ............................278
washing ....................................276
waxing .....................................277
wheels ......................................277
wiper blades ............................279
Climate control (see Air
conditioning or Heating) ......67, 70
Clock ............................................52
Clock adjust
AM/FM/CD/MP3 ........................53
Compass, electronic ....................90
calibration .................................91
set zone adjustment .................90
Console
overhead ....................................89
Controls
power seat ...............................135
steering column ........................98
Coolant
checking and adding ......292–293
refill capacities ................296, 313
specifications ..........................313
Cross Traffic Alert ....................238
Cruise control
(see Speed control) ....................96
Cupholder(s) .............................143
Customer Assistance ................246
Ford Extended
Service Plan ....................320, 323Getting assistance outside the
U.S. and Canada .....................272
Getting roadside assistance ...246
Getting the service
you need .................................268
Ordering additional owner’s
literature .................................274
Utilizing the
Mediation/Arbitration
Program ...................................272
D
Daytime running lamps
(see Lamps) ................................78
Defrost
rear window and rearview
mirrors .......................................70
windshield .................................70
Dipstick
automatic transmission
fluid ..........................................309
engine oil .................................288
Driving under special
conditions ..................................233
through water .........................245
E
Electronic message center .........36
Emergencies, roadside
jump-starting ..........................263
running out of fuel .........262, 302
Emission control system ..........306
Engine ........................................315
cleaning ...................................277
idle speed control ...................290
lubrication specifications .......313
refill capacities ........................313
service points ..................286–287
Index
343
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

Engine block heater .................221
Engine oil ..................................288
checking and adding ..............288
dipstick ....................................288
filter, specifications ........289, 312
recommendations ...................289
refill capacities ........................313
specifications ..........................313
Event data recording ..................12
Exhaust fumes ..........................221
F
Fleet MyKey programming ......109
Floor mats .................................107
Fluid capacities .........................313
Fog lamps ....................................77
Fuel ............................................298
calculating fuel
economy ............................38, 303
cap ...........................................300
capacity ...................................313
choosing the right fuel ...........301
detergent in fuel .....................302
filler funnel .............................302
filling your vehicle with
fuel ...........................298, 300, 304
filter, specifications ........297, 312
fuel pump shut-off ..................248
improving fuel economy ........303
octane rating ...................301, 315
quality ......................................301
running out of fuel .........262, 302
safety information relating to
automotive fuels .....................298
Fuses ..................................248–249G
Garage door opener ..................101
Gas cap (see Fuel cap) ............300
Gas mileage
(see Fuel economy) .................303
Gauges .........................................25
H
Hazard flashers .........................247
Headlamps ...................................75
aiming ..................................78–79
autolamp system .......................76
bulb specifications ....................82
daytime running lights .............78
flash to pass ..............................77
high beam .................................77
replacing bulbs .........................83
turning on and off ....................75
Heating
heating and air conditioning
system .................................67, 70
Hood ..........................................285
I
Ignition ...............................218, 315
Illuminated visor mirror .............89
Infant seats
(see Safety seats) .....................178
Inspection/maintenance (I/M)
testing ........................................308
Instrument panel
cleaning ...................................279
cluster ........................................18
lighting up panel
and interior ...............................78
Index
344
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

Power mirrors .............................95
Power point .................................92
Power steering ..................229–230
Power Windows ...........................93
Power windows
opening using remote entry
system ...............................94, 120
R
Radio ............................................52
6-CD in dash .............................52
Rear-view camera system .........235
Recommendations for
attaching safety restraints for
children ......................................176
Relays ................................248, 255
Remote entry system ...............119
illuminated entry ............122, 124
locking/unlocking
doors ................................119–120
opening the trunk ...................121
opening the windows .......94, 120
panic alarm .............................120
replacement/additional
transmitters .............................122
replacing the batteries ...........122
Reverse sensing system ...........233
Roadside assistance ..................246
S
Safety belts (see Safety
restraints) ..........144, 147–150, 152
Safety Canopy ...........................167
Safety defects, reporting ..........275
Safety restraints .......................144,
147–150, 152Belt-Minder...........................153
extension assembly ................152
for adults .........................148–150
for children .............................173
Occupant Classification
Sensor ......................................145
warning light and chime ........153
Safety restraints - LATCH
anchors ......................................182
Safety seats for children ..........178
Safety Compliance
Certification Label ....................316
Satellite Radio .............................52
Satellite Radio Information ........64
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............330
Seats ..........................................133
child safety seats ....................178
cleaning ...................................281
climate control ..................70, 139
easy access/easyout
feature .....................................140
front seats ...............................138
memory seat ...................121, 137
SecuriCode keyless entry
system ........................................125
SecuriLock passive anti-theft
system ........................................126
Servicing your vehicle ..............284
Setting the clock .........................53
Side air curtain .........................170
SOS Post Crash Alert ...............173
Spark plugs,
specifications .....................312, 315
Specification chart,
lubricants ...................................313
Index
346
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)