•Entering a paved road from a gravel road, or vice versa
Switching off AdvanceTrac
If the vehicle is stuck in snow, mud or sand, and seems to lose engine
power, switching off certain features of the AdvanceTracsystem may be
beneficial because the wheels are allowed to spin. This will restore full
engine power and will enhance momentum through the obstacle.
To turn off the traction control
system, press the stability control
off switch. The off switch could look
like either of the two graphics
shown. Full features of the
AdvanceTracsystem can be
restored by pressing the switch
again or by turning off and
restarting the engine.
When the traction control system is
off, the stability control off light will
illuminate steadily. Pressing the
stability control switch again will
turn off the stability control off
light.
In R (Reverse), ABS and the engine and brake traction control features
will continue to function; however, ESC is disabled.
AdvanceTracFeatures
Control
switch
functionsStability
control
light
Stability
control off
light
ESCTraction
control
Default at
start-upIlluminated
during bulb
checkIlluminated
during bulb
checkEnabled Enabled
Control switch
pressed
momentarilyNot
illuminatedIlluminated
solidEnabled Disabled
Control switch
pressed again
after
deactivationNot
illuminatedNot
illuminatedEnabled Enabled
OFF
Driving
228
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
Genuine Ford and Motorcraftreplacement parts
Dealerships stock Ford and Motorcraftbranded replacement parts.
These parts meet or exceed Ford Motor Company’s specifications, and
we stand behind them. Parts installed at your dealership carry a
nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited
warranty. Your dealer can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your dealers
can offer.
Owner checks and services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s
guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or fluids used.
Engine oil/coolant change intervals
Engine oilAs indicated by the message center (can be
up to one year or 10,000 miles [16,000 km])
Engine and
motor/electronics
coolant, initial change6 years or 100,000 miles (160,000 km)
(whichever comes first)
Engine and
motor/electronics
coolant, after initial
changeEvery 3 years or 50,000 miles (80,000 km)
Scheduled Maintenance Guide
326
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Scheduled Maintenance Guide
327
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
EXCEPTIONS
In addition, there are several exceptions to the Normal Schedule. They
are listed below:
Normal vehicle axle maintenance
❑Rear axles and power take-off (PTO) units containing synthetic fluid and light duty trucks equipped with Ford-design axles
are lubricated for life. These fluids are not to be checked or changed unless a leak is suspected, service is required or the
axle assembly has been submerged in water. The axle and PTO fluids should be changed anytime the axle and PTO have
been submerged in water. During extended trailer tow operation above 70°F (21°C) ambient and wide open throttle for
extended periods above 45 mph (72 km/h), non-synthetic rear axle fluids should be changed every 3,000 miles
(4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) fluid change interval may be waived if
the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B
or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles (refer to
Maintenance product specifications and capacitiesin theMaintenance and Specificationschapter for details). The axle fluid
should be changed anytime an axle has been submerged in water.
Police/Taxi/Livery vehicle axle maintenance
❑Change rear axle fluid every 100,000 miles (160,000 km). Rear axle fluid change may be waived if the axle was filled
with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add
four ounces (118 mL) of friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles.
The axle fluid should be changed anytime the axle has been submerged in water.
California fuel filter replacement
❑If the vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this
maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful
life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified
intervals and to record all vehicle service.
Hot climate oil change intervals
❑If operating conditions are normal and you drive your vehicle under typical, everyday conditionsandyou are using an API
performance category oil of SL or later (for example SM, etc.) then you can follow the 7,500 mile (12,000 km) normal
service oil change intervals schedule. Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with
similar climates must follow the oil change interval of 3,000 mile (4,800 km) if the owner is using oils defined by the
American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc.).
Engine air filter & cabin air filter replacement
❑Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these
conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.
Scheduled Maintenance Guide
340
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
Engine block heater .................221
Engine oil ..................................288
checking and adding ..............288
dipstick ....................................288
filter, specifications ........289, 312
recommendations ...................289
refill capacities ........................313
specifications ..........................313
Event data recording ..................12
Exhaust fumes ..........................221
F
Fleet MyKey programming ......109
Floor mats .................................107
Fluid capacities .........................313
Fog lamps ....................................77
Fuel ............................................298
calculating fuel
economy ............................38, 303
cap ...........................................300
capacity ...................................313
choosing the right fuel ...........301
detergent in fuel .....................302
filler funnel .............................302
filling your vehicle with
fuel ...........................298, 300, 304
filter, specifications ........297, 312
fuel pump shut-off ..................248
improving fuel economy ........303
octane rating ...................301, 315
quality ......................................301
running out of fuel .........262, 302
safety information relating to
automotive fuels .....................298
Fuses ..................................248–249G
Garage door opener ..................101
Gas cap (see Fuel cap) ............300
Gas mileage
(see Fuel economy) .................303
Gauges .........................................25
H
Hazard flashers .........................247
Headlamps ...................................75
aiming ..................................78–79
autolamp system .......................76
bulb specifications ....................82
daytime running lights .............78
flash to pass ..............................77
high beam .................................77
replacing bulbs .........................83
turning on and off ....................75
Heating
heating and air conditioning
system .................................67, 70
Hood ..........................................285
I
Ignition ...............................218, 315
Illuminated visor mirror .............89
Infant seats
(see Safety seats) .....................178
Inspection/maintenance (I/M)
testing ........................................308
Instrument panel
cleaning ...................................279
cluster ........................................18
lighting up panel
and interior ...............................78
Index
344
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
J
Jack ............................................256
positioning ...............................256
storage .....................................256
Jump-starting your vehicle ......263
K
Keyless entry system
autolock ...................................113
keypad .....................................125
locking and unlocking
doors ........................................126
programming entry code .......125
Keys ...................................108, 128
positions of the ignition .........218
L
Lamps
autolamp system .......................76
bulb replacement
specifications chart ..................82
daytime running light ...............78
fog lamps ...................................77
headlamps .................................75
headlamps, flash to pass ..........77
instrument panel, dimming .....78
interior lamps .....................80, 83
replacing bulbs .........................83
LATCH anchors .........................182
Lights, warning and indicator ....18
anti-lock brakes (ABS) ..........223
Load limits .................................210
Locks
autolock ...................................113
childproof ................................117
doors ........................................113
Lubricant specifications ...........313Lug nuts ....................................262
Lumbar support, seats .............137
M
Message center ...........................36
system check button ................45
warning messages .....................46
Mirrors .........................................95
automatic dimming rearview
mirror ........................................95
heated ..................................70, 96
programmable memory ..........121
side view mirrors (power) .......95
Moon roof ....................................99
Motorcraftparts ..............283, 312
MyKey ........................................109
N
Navigation system .......................66
O
Octane rating ............................301
Oil (see Engine oil) ..................288
P
Parental MyKey
programming .............................109
Parking brake ............................224
Parts
(see Motorcraftparts) ...........312
Passenger Occupant
Classification Sensor .................145
Power distribution box
(see Fuses) ...............................252
Power door locks ......................113
Index
345
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)