
Genuine Ford parts and service
When planning your maintenance services, consider your Ford and
Lincoln Mercury dealership for all your vehicle’s needs.
Get the most from your service and maintenance visits
There are a lot of reasons why visiting your Ford or Lincoln Mercury
dealership for all your service needs is a great way to help keep your
vehicle running great.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained technicians
Ford and Lincoln Mercury service technicians participate in extensive
factory-sponsored certification training to help them become experts on
the operation of your vehicle. Ask your dealership about the training and
certification their technicians have received.
Genuine Ford and Motorcraftreplacement parts
Ford and Lincoln Mercury dealerships stock Ford and Motorcraft
branded replacement parts. These parts meet or exceed Ford Motor
Company’s specifications, and we stand behind them. Parts installed at
your Ford or Lincoln Mercury dealership carry a nationwide, 12 months,
12,000 mile (20,000 km) parts and labor limited warranty. Your dealer
can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your Ford and
Lincoln Mercury dealers can offer.
Scheduled Maintenance Guide
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WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Owner checks and services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this Owner’s
Guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or lubricants used.
Maximum oil change interval
❑As indicated by the instrument cluster message center (can be up to one year or 10,000 miles [16,000 km])
Engine coolant change interval
❑6 years or 100,000 miles (160,000 km) - change engine coolant (whichever comes first)❑After initial change - change engine coolant every 3 years or 50,000 miles (80,000 km).
Check every month
❑Check function of all interior and exterior lights❑Check tires for wear and correct air pressure, including spare tire
❑Check windshield washer fluid level
❑Check engine oil level
Check every six months
❑Check lap/shoulder belts and seat latches for wear and function❑Check parking brake for proper operation
❑Check safety warning lamps (brake, ABS, airbag, safety belt) for operation
❑Check cooling system fluid level and coolant strength
❑Check battery connections and clean if necessary
❑Check washer spray, wiper operation and clean all wiper blades (replace as necessary)
❑Check and lubricate all hinges, latches and outside locks. Inspect for correct operation
❑Check and lubricate door rubber weatherstrips. Inspect for excessive wear
❑Check and clean body and door drain holes. Inspect for clogs and obstructions
Scheduled Maintenance Guide
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Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Be sure to ask your Ford or Lincoln Mercury dealership service advisor
or technician about the multi-point vehicle inspection. It’s a
comprehensive way to perform a thorough inspection of your vehicle. It’s
your checklist that gives you immediate feedback on the overall
condition of your vehicle. You’ll know what’s been checked, what’s okay,
as well as those things that may require future or immediate attention.
The multi-point vehicle inspection is one more way to keep your vehicle
running great!
Multi-point inspection - Recommended at every visit
❑Check and top-up fluid levels: brake, coolant recovery reservoir, manual and automatic transmission (if equipped with an
underhood dipstick), power steering (if equipped) and window washer
❑Inspect tires for wear and check air pressure, including spare.
❑Check exhaust system for leaks, damage, loose parts and foreign material.
❑Check battery performance.
❑Check operation of horn, exterior lamps, turn signals and hazard warning lights.
❑Check radiator, coolers, heater and air conditioning hoses.
❑Inspect windshield washer spray and wiper operation.
❑Check windshield for cracks, chips and pitting.
❑Inspect for oil and fluid leaks.
❑Inspect engine air filter.
❑Inspect half shaft dust boots, if equipped.
❑Check shocks and struts and other suspension components for leaks and damage.
❑Inspect steering and linkage.
❑Inspect accessory drive belt(s).
❑Inspect clutch operation, if equipped.
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A
Accessory delay ..........................65
Adaptive Cruise Control .............69
AdvanceTrac ..............................218
Air cleaner filter ...............324, 328
Air conditioning ..........................36
Airbag supplemental restraint
system ................143–144, 152, 155
and child safety seats ............145
description ..............144, 152, 155
disposal ....................................158
driver airbag ............146, 152, 156
indicator light .........151, 154, 158
operation .................146, 152, 156
passenger airbag .....146, 152, 156
side airbag ...............................152
All Wheel Drive (AWD),
driving off road .........................246
Antifreeze
(see Engine coolant) ................304
Anti-lock brake system
(see Brakes) ..............................216
Anti-theft system ..............112, 114
arming the system ..........112, 114
disarming a triggered
system .....................................114
Automatic transmission
driving an automatic
overdrive .................................226
fluid, adding ............................322
fluid, checking ........................322
fluid, refill capacities ..............329
fluid, specification ..................329
Selectshift (SST) ....................227
Auxiliary power point .................62
Axle
lubricant specifications ..........329B
Battery .......................................301
acid, treating emergencies .....301
jumping a disabled battery ....272
maintenance-free ....................301
replacement, specifications ...328
servicing ..................................301
Belt-Minder.............................139
Blind Spot Information
System .......................................240
Blind spot mirror ......................239
Booster seats .............................172
Brakes ........................................216
anti-lock ...................................216
anti-lock brake system (ABS)
warning light ...........................217
fluid, checking and adding ....322
fluid, refill capacities ..............329
fluid, specifications .................329
lubricant specifications ..........329
parking ....................................217
shift interlock ..........................224
Bulbs ............................................51
C
Capacities for refilling fluids ....329
Cargo management system ........89
Cargo net .....................................89
Cell phone use ..............................9
Changing a tire .................265, 268
Child safety seats ......................163
attaching with tether
straps .......................................169
in front seat ............................163
in rear seat ..............................163
LATCH .....................................167
Index
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Instrument panel
cleaning ...................................289
cluster ........................................12
lighting up panel and
interior .......................................47
Intelligent Access Key ................91
Intelligent Access with push
button start ...............................102
J
Jack ............................................265
positioning ...............................265
storage .....................................265
Jump-starting your vehicle ......272
K
Keyless entry system
autolock .....................................98
keypad .....................................110
locking and unlocking
doors ........................................111
programming entry code .......110
Keys ...........................................112
positions of the ignition .........210
L
Lamps
autolamp system .......................45
bulb replacement
specifications chart ..................51
daytime running light ...............46
fog lamps ...................................46
headlamps .................................44
headlamps, flash to pass ..........46
instrument panel, dimming .....47
interior lamps .....................50, 52
replacing bulbs .........................52
LATCH anchors .........................167Liftgate ....................84, 89–90, 104
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........217
Load limits .................................198
Locks
autolock .....................................98
childproof ................................101
doors ..........................................97
Lubricant specifications ...........329
Lug nuts ....................................271
Lumbar support, seats .............120
M
Message center ...........................18
warning messages .....................27
Mirrors ...................................65–66
automatic dimming rearview
mirror ........................................65
fold away ...................................67
heated ........................................66
programmable memory ..........105
side view mirrors (power) .......66
Moon roof ....................................78
Motorcraftparts ..............293, 328
MyKey ..........................................91
MyLincoln Touch™ system ........35
O
Octane rating ............................313
Oil (see Engine oil) ..................298
Overdrive ...................................226
P
Parental MyKey programming ...91
Parking brake ............................217
Index
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2011 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)