ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
53 HC micro relay Adaptive cruise control
54 HC micro relay 3rd row power seats
55 HC micro relay Wipers (front)
56 HC micro relay Rear window defroster, Heated
mirrors
57 — Not used
58 — Not used
59 HC micro relay Auxiliary blower motor
60 HC micro relay Trailer tow battery charge
61 G8VA relay Refrigerator
62 G8VA relay Automatic high beams
63 HC micro relay Run/start
64 HC micro relay PCM
65 G8VA relay A/C clutch
66 G8VA relay Fuel pump
* Cartridge Fuses ** Mini Fuses
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Note:The tire pressure monitoring system (TPMS) indicator light will
illuminate when the spare tire is in use. To restore the full functionality
of the monitoring system, all road wheels equipped with tire pressure
monitoring sensors must be mounted on the vehicle.
Have a flat serviced by an authorized dealer in order to prevent damage to
the TPMS sensors, refer toTire pressure monitoring system (TPMS)in
theTires, Wheels and Loadingchapter. Replace the spare tire with a road
tire as soon as possible. During repairing or replacing of the flat tire, have
the authorized dealer inspect the TPMS sensor for damage.
WARNING:The use of tire sealants may damage your tire
pressure monitoring system (TPMS) and should not be used.
However, if you must use a sealant, the TPMS sensor and valve stem
on the wheel must be replaced by an authorized Ford dealer.
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WARNING:Refer toTire pressure monitoring system (TPMS)
in theTires, Wheels and Loadingchapter for important
information. If the tire pressure monitor sensor becomes damaged, it
will no longer function.
Dissimilar spare tire/wheel information
WARNING:Failure to follow these guidelines could result in an
increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for
temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire/wheel that is the same size
and type as the road tires and wheels that were originally provided by
Ford. If the dissimilar spare tire or wheel is damaged, it should be
replaced rather than repaired.
A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that
is different in brand, size or appearance from the road tires and wheels
and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter “T” for tire
size and may have “Temporary Use Only” molded in the sidewall
2.Full-size dissimilar spare with label on wheel:This spare tire has
a label on the wheel that states: “THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY”
When driving with one of the dissimilar spare tires listed above,do not:
•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
•Tow a trailer
•Use snow chains on the end of the vehicle with the dissimilar spare
tire
•Use more than one dissimilar spare tire at a time
•Use commercial car washing equipment
•Try to repair the dissimilar spare tire
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Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
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Stopping and securing the vehicle
1. Park on a level surface, set the
parking brake and activate hazard
flashers.
2. Place gearshift lever in P (Park)
and turn engine off.
Removing the spare tire and jack
If the 3rd row seat is stowed in the floor, you will need to unstow it to
access the spare tire and jack. Refer toUnstowing the third row seatin
theSeating and Safety Restraintschapter for this procedure.
1. Remove the carpeted floor panel
located in the rear of the vehicle,
remove the wing nut that secures
the spare tire by turning it
counterclockwise.
2. Lift and remove the spare tire
from the trunk.
3. Remove the second wing nut that
secures the jack retention bracket
by turning it counterclockwise,
remove the jack kit from the
vehicle.
4. Remove the jack, L-shaped bolt,
and the wrench from the felt bag.
Fold down the wrench socket to use
to loosen the lug nuts and to operate the jack.
Tire change procedure
WARNING:When one of the front wheels is off the ground, the
transaxle alone will not prevent the vehicle from moving or
slipping off the jack, even if the vehicle is in P (Park).
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3. Put the jack in the jack notch
next to the tire you are changing.
Turn the jack handle clockwise until
the wheel is completely off the
ground.
4. Remove the lug nuts with the lug
wrench.
5. Replace the flat tire with the
spare tire, making sure the valve
stem is facing outward. Reinstall the
lug nuts until the wheel is snug
against the hub. Do not fully tighten
the lug nuts until the wheel has
been lowered.
6. Lower the wheel by turning the jack handle counterclockwise.
7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
8. Install the wheel cover (if
equipped).
Stowing the tire and jack
1. Fully collapse the jack, fold the
lug wrench socket into the handle
and place the jack and wrench into
the felt bag as shown. Place the
extension bolt or L-shaped bolt into
the external pocket of the felt bag.
Take care to position the jack as
shown to ensure that the locating
holes in the jack base can be placed
on the locating tabs of the jack
mounting bracket in the spare tire
tub.
1
4 3
2 5
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2. Securely close the wrench compartment and the jack bag using the
Velcrostrips.
3. Place the jack kit on the angled bracket in the spare tire tub, using
the locating tabs to position the jack correctly.
4. Insert the straight end of the jack
retention bracket through the eyelet
of the angled bracket and swing the
retention bracket over the jack. With
the jack in place, place the looped
end of the retention bracket over
the threaded stud in the trunk floor
and secure it with the plastic wing
nut.
If you are stowing the flat tire,
remove the L-shaped bolt from the
external pocket of the felt bag. With
the 3rd row seat in the raised
position, stand the flat tire in the
rear of the vehicle with the tire’s
valve stem facing the rear of the
vehicle. Fasten the flat tire to the
vehicle by inserting the L-shaped
bolt through one of the lug bolt
holes in the wheel and turning
clockwise into the threaded hole in the vehicle until the tire is secured.
If you are stowing the temporary spare tire,place the tire over the
jack and secure it with the large wing nut.
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TEMPORARY MOBILITY KIT (IF EQUIPPED)
Your vehicle may be equipped with a
temporary mobility kit (located
under the driver’s seat). To remove
the temporary mobility kit, move the
driver’s seat fully forward and undo
the Velcrostrap that attaches it to
the rear of the seat frame.
To replace the temporary mobility kit, open the Velcrostrap on the bag
and slide the bag back under the driver’s seat. Wrap the strap over the
rear frame bar, loop it through the buckle and secure the bag to the seat
frame.
The temporary mobility kit consists of an air compressor to reinflate the
tire and a sealing compound in a canister that will effectively seal most
punctures caused by nails or similar objects. This kit will provide a
temporary seal allowing you to drive your vehicle up to 120 miles
(200 km) at a maximum speed of 50 mph (80 km/h).
WARNING:When towing a trailer, use the temporary mobility
kit and not the mini spare tire. The mini spare tire is not
intended for the higher towing load limits of this vehicle. When towing
heavy loads with the mini spare tire, vehicle handling may be
diminished, which could lead to loss of control, and serious personal
injury.
Note:The temporary mobility kit sealant compound in the canister is to
be used for one tire only. See your authorized dealer for additional
replacement sealant canisters.
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