665
What to do if...
What to do if...
A tire puncturesP. 5 6 4If you have a flat tire
The engine does not start
P. 5 7 7If the engine will not start
P. 1 0 1Engine immobilizer system
P. 5 8 4If the battery is discharged
The shift lever cannot be
moved outP. 5 7 9
If the shift lever cannot be shifted
from P
The engine coolant temperature
gauge enters the red zone
Steam can be seen coming
from under the hood
P. 5 8 7If your vehicle overheats
The key is lostP. 5 8 0If you lose your keys
The battery runs outP. 5 8 4If the battery is discharged
The doors cannot be lockedP. 4 7Side doors
P. 5 0Back door
The horn begins to soundP. 1 0 3Alarm
The vehicle is stuck in mud or
sandP. 5 9 0If the vehicle becomes stuck
668
GAS STATION INFORMATION
Auxiliary catch lever
P. 4 6 0
Fuel filler door
P. 9 7
Back door opener
P. 5 0
Hood lock release lever
P. 4 6 0
Fuel filler door opener
P. 9 7
Ti r e i n f l a t i o n p r e s s u r e
P. 6 0 2
Fuel tank capacity19.2 gal. (72.5 L, 15.9 Imp. gal.)
Fuel typeUnleaded gasoline onlyP. 596
Cold tire inflation pressureP. 6 0 2
Engine oil capacity
(Drain and refill ⎯ reference)
qt. (L, Imp. qt.)
With filter6.4 (6,1, 5,3)Without filter6.0 (5,7, 5.0)
Engine oil type
Toyota Genuine Motor Oil or equivalent
Oil grade: ILSAC multigrade engine oilP. 597Recommended oil viscosity: SAE 0W-20
COMPLIMENTARY SERVICES
To help ensure that your ownership
experience is pleasant, convenient
and trouble-free, Lexus provides you
with a variety of complimentary ser-
vices. These services are described
on the following pages. Other valu-
able owner benefits are described in
the section entitled “Other Benefits
and Assistance” beginning on page 7.
First Scheduled Maintenance
Service: Six Months or
5,000 Miles
This complimentary service is per-
formed at six months or 5,000 miles,
whichever occurs first. To obtain this
service, contact your Lexus dealer-
ship. Your complimentary service will
include these items:
•Inspect and adjust all fluid levels
•Program Lexus Personalized
Settings, if requested
•Reset maintenance reminder
light
•Rotate tires
•Visually inspect brake pads,
calipers and rotors
•Check installation of driver’s
floor mat
•Road-test vehicle
What are Lexus Personalized
Settings?
Your vehicle includes a variety of
electronic features that can be pro-
grammed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see the
“Customizable Features” section of
the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of your Lexus Personal-
ized Settings requires special equip-
ment and may be performed only by
an authorized Lexus dealership.
Second Scheduled
Maintenance Service:
12 Months or 10,000 Miles
This complimentary service is per-
formed at 12 months or 10,000 miles,
whichever occurs first. To obtain this
service, contact your Lexus dealer-
ship. Your complimentary service
will include these items:
•Replace engine oil with 0W-20
oil; replace oil filter
Complimentary Services4
AMENITIES
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OTHER BENEFITS AND ASSISTANCE
training, equipment, quality and cus-
tomer satisfaction. These repair cen-
ters use Genuine Lexus Parts exclu-
sively in the repair of Lexus vehicles.
The Smart Key
Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical back-up
key. The electronic key controls the
remote-entry and theft-deterrent sys-
tems, enables the push-button start
switch and controls the engine immo-
bilizer. The mechanical key can be
removed from the electronic key and
used to operate the driver’s door lock,
the glove box lock and the trunk lock
(if equipped).
Replacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be
able to generate replacement keys.
When ordering a new key, bring all
keys for the vehicle to your dealer-
ship. If a Smart Key or the key-num-
ber plate is not available, a Lexus
dealer or certain locksmiths can
obtain the key code from a restricted-
access database. These businesses
can also access a service utility to
register the keys to the vehicle if all
registered keys have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key from
the code on the key-number plate.
Certain bonded/registered lock-
smiths may also be able to generate
a replacement mechanical key. If a
Lexus dealer is not available, please
refer to www.aloa.orgto find a bond-
ed/registered locksmith who per-
forms high-security key service.
Keeping the Key Safe
Replacing a Smart Key may be costly.
We advise you to keep a spare Smart
Key and the key-number plate in a
safe place. If you record the key num-
ber in more than one place, do not
record it in a way that can be easily
identified and associated with the
vehicle. For example, don’t leave the
number somewhere that can be
accessed by a valet. It is wise to keep
a copy of the key number outside of
the vehicle.
Other Benefits and Assistance8
AMENITIES
89577_2011RX350_1-8c_R1.qxd8/6/106:38PMPage8
Basic Warranty
This warranty covers repairs and
adjustments needed to correct
defects in materials or workmanship
of any part supplied by Lexus, subject
to the exceptions indicated under
“What Is Not Covered” on pages
19–20.
Coverage is for 48 months or
50,000 miles, whichever occurs first,
with the exception of wheel alignment
and wheel balancing, which are cov-
ered for 12 months or 20,000 miles,
whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed
to correct defects in materials or
workmanship of any component listed
here and supplied by Lexus, subject to
the exceptions indicated under “What
Is Not Covered” on pages 19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.
Engine
Cylinder block and head and all
internal parts, timing belt and cover,
flywheel, oil pan, water pump, fuel
pump, engine mounts, engine control
computer, seals and gaskets.
Transmission and Transaxle
Case and all internal parts, torque
converter, clutch cover, mounts,
engine control computer, seals and
gaskets.
Front-Wheel-Drive System
Drive shaft, axle, hub, bearings, seals
and gaskets.
Rear-Wheel-Drive System
Differential carrier assembly, drive
shaft, axle carrier, axle case, axle
bearing, axle shaft, seals and gaskets.
Restraint Systems Warranty
This warranty covers repairs needed
to correct defects in materials or
workmanship of any seatbelt or air
bag system supplied by Lexus, subject
to the exceptions indicated under
“What Is Not Covered” on pages
19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.
For vehicles sold and registered in
Kansas, the warranty for seatbelts and
related components is 10 years,
regardless of mileage.
WHAT IS COVERED
AND HOW LONG
Your Warranties in Detail18
NEW VEHICLE LIMITED WARRANTY
W ARRANTY
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This warranty also does not cover the
following:
Tires
Tires are covered by a separate war-
ranty provided by the tire manufac-
turer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
Maintenance Expense*
Normal maintenance services such
as engine tune-ups; replacement of
fluids and filters; lubrication; cleaning
and polishing; replacement of spark
plugs and fuses; and replacement of
worn wiper blades, brake pads/linings
and clutch linings.
Vehicles With Altered Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined.
Vehicles With Unknown Vehicle
Identification Number
Any vehicle for which the original
factory-assigned vehicle identification
number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in lieu
of repairs because the cost of repairs
exceeded the cash value of the vehi-
cle. This exclusion does not apply to
the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited
to inconvenience; the cost of trans-
portation, telephone calls and lodg-
ing; the loss of personal or commer-
cial property; and the loss of pay or
revenue.
Your Warranties in Detail20
NEW VEHICLE LIMITED WARRANTY
W ARRANTY
*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.
89577_2011RX350_9-38d_R1.qxd8/6/107:00PMPage20
These warranty obligations do not
apply to failures or noncompliance
caused by:
•The use of replacement parts
not certified in accordance with
aftermarket parts certification
regulations.
•The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
Air/Fuel Metering System
•Air/fuel ratio feedback control
system
•Cold-start enrichment system
•Deceleration control system
•Electronic fuel injection system
components
– Airflow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System
•Intake manifold and intake air
surge tank
Air Injection System
•Air injection manifold
•Air injection pump
•Airflow control valves
Catalyst System
•Catalytic converter and
protector (8/80)
•Constricted fuel filler neck
•Exhaust manifold
•Exhaust pipe (manifold to cata-
lyst and/or catalyst to catalyst)
WARRANTY PARTS LISTWHAT IS NOT COVERED
Your Warranties in Detail23
FEDERAL EMISSION CONTROL WARRANTY
W
ARRANTY
8/80 = Covered for eight years or 80,000 miles,whichever occurs first.
89577_2011RX350_9-38d_R1.qxd8/6/107:00PMPage23
The California Air Resources Board
(CARB) and Lexus are pleased to
explain the emission control system
warranty for your 201 1 vehicle. In
California, new motor vehicles must
be designed, built and equipped to
meet the state’s stringent anti-smog
standards. CARB regulations require
that Lexus must warrant the emission
control system on your vehicle for the
time periods indicated on the next
page, provided there has been no
abuse, neglect or improper mainte-
nance of your vehicle.
Your emission control system may
include parts such as the fuel injection
system, ignition system, catalytic con-
verter and engine computer. Also
included may be hoses, belts, connec-
tors and other emissions-related
assemblies.
Where a warrantable condition exists,
Lexus will repair your vehicle at no
cost to you, including diagnosis, parts
and labor.
YOUR WARRANTY
RIGHTS AND
OBLIGATIONS
Your Warranties in Detail28
CALIFORNIA EMISSION CONTROL WARRANTY
W ARRANTY
Vehicles equipped with a
California Certified Emission
Control System that are regis-
tered and operated in California
or any state that adopts
California emission warranty
provisions are covered by this
warranty. Connecticut, Maine,
Maryland, Massachusetts, New
Jersey, New Mexico, Oregon,
Pennsylvania, Rhode Island,
Vermont and Washington are
the other states to which
this warranty currently applies.
Vehicles covered by this war-
ranty are also covered by the
Federal Emission Control
Warranty (see page 22).
89577_2011RX350_9-38d_R1.qxd8/6/107:00PMPage28