2011 LEXUS RX350 lock

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What to do if...
What to do if...
A tire puncturesP. 5 6 4If you have a flat tire
The engine does not start
P. 5 7 7If the engine will not start
P. 1 0 1Engine immobilizer system
P. 5 8 4If the battery is discharged
The shift lever cannot be
moved outP. 5 7 9
If the shift lever cannot be shifted
from P
The engine coolant temperature
gauge enters the red zone
Steam can be seen coming
from under the hood
P. 5 8 7If your vehicle overheats
The key is lostP. 5 8 0If you lose your keys
The battery runs outP. 5 8 4If the battery is discharged
The doors cannot be lockedP. 4 7Side doors
P. 5 0Back door
The horn begins to soundP. 1 0 3Alarm
The vehicle is stuck in mud or
sandP. 5 9 0If the vehicle becomes stuck

668
GAS STATION INFORMATION
Auxiliary catch lever
P. 4 6 0
Fuel filler door
P. 9 7
Back door opener
P. 5 0
Hood lock release lever
P. 4 6 0
Fuel filler door opener
P. 9 7
Ti r e i n f l a t i o n p r e s s u r e
P. 6 0 2
Fuel tank capacity19.2 gal. (72.5 L, 15.9 Imp. gal.)
Fuel typeUnleaded gasoline onlyP. 596
Cold tire inflation pressureP. 6 0 2
Engine oil capacity
(Drain and refill ⎯ reference)
qt. (L, Imp. qt.)
With filter6.4 (6,1, 5,3)Without filter6.0 (5,7, 5.0)
Engine oil type
Toyota Genuine Motor Oil or equivalent
Oil grade: ILSAC multigrade engine oilP. 597Recommended oil viscosity: SAE 0W-20

From everyone at Lexus, thank you
for purchasing one of our vehicles.
Your Lexus is designed to deliver
uncompromising luxury and perform-
ance. We are committed to providing
you with an ownership experience
that is second to none, and we look
forward to serving you in the years
ahead. Welcome to the Lexus family!
Taking Delivery of Your
New Lexus
As you take delivery of your new
vehicle, there are some important
services you should know about.
These include:
Lexus Personalized Settings: Your
vehicle includes a variety of electronic
features that can be personalized to
your preferences. For example, doors
can be programmed to remain locked
when you shift into “Park.” See your
dealer for details.
Pre-Delivery Service: Your dealership
has performed a thorough service to
prepare your vehicle for delivery. This
includes initializing certain electronic
features, such as the one-touch power
windows.
Scheduled Maintenance: Your vehi-
cle requires maintenance every six
months or 5,000 miles, whichever
comes first. See page 44 for details.
Dealership Service Department:
Your service department is commit-
ted to helping you keep your Lexus
performing at its best. Your dealer will
provide you with the department’s
hours of operation, appointment
procedures and information on any
special services.
Warranty Coverage: Your Lexus is
covered by one of the finest warran-
ties in the industry. See page 15 for a
summary of coverages.
Roadside Assistance: Roadside assis-
tance is provided for 48 months from
your vehicle’s in-service date, regard-
less of mileage. See page 6 for details.
Again, thank you for choosing Lexus.
We wish you many years of safe and
pleasurable driving.
WELCOME TO THE LEXUS FAMILY
1
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COMPLIMENTARY SERVICES
To help ensure that your ownership
experience is pleasant, convenient
and trouble-free, Lexus provides you
with a variety of complimentary ser-
vices. These services are described
on the following pages. Other valu-
able owner benefits are described in
the section entitled “Other Benefits
and Assistance” beginning on page 7.
First Scheduled Maintenance
Service: Six Months or
5,000 Miles
This complimentary service is per-
formed at six months or 5,000 miles,
whichever occurs first. To obtain this
service, contact your Lexus dealer-
ship. Your complimentary service will
include these items:
•Inspect and adjust all fluid levels
•Program Lexus Personalized
Settings, if requested
•Reset maintenance reminder
light
•Rotate tires
•Visually inspect brake pads,
calipers and rotors
•Check installation of driver’s
floor mat
•Road-test vehicle
What are Lexus Personalized
Settings?
Your vehicle includes a variety of
electronic features that can be pro-
grammed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see the
“Customizable Features” section of
the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of your Lexus Personal-
ized Settings requires special equip-
ment and may be performed only by
an authorized Lexus dealership.
Second Scheduled
Maintenance Service:
12 Months or 10,000 Miles
This complimentary service is per-
formed at 12 months or 10,000 miles,
whichever occurs first. To obtain this
service, contact your Lexus dealer-
ship. Your complimentary service
will include these items:
•Replace engine oil with 0W-20
oil; replace oil filter
Complimentary Services4
AMENITIES
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OTHER BENEFITS AND ASSISTANCE
training, equipment, quality and cus-
tomer satisfaction. These repair cen-
ters use Genuine Lexus Parts exclu-
sively in the repair of Lexus vehicles.
The Smart Key
Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical back-up
key. The electronic key controls the
remote-entry and theft-deterrent sys-
tems, enables the push-button start
switch and controls the engine immo-
bilizer. The mechanical key can be
removed from the electronic key and
used to operate the driver’s door lock,
the glove box lock and the trunk lock
(if equipped).
Replacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be
able to generate replacement keys.
When ordering a new key, bring all
keys for the vehicle to your dealer-
ship. If a Smart Key or the key-num-
ber plate is not available, a Lexus
dealer or certain locksmiths can
obtain the key code from a restricted-
access database. These businesses
can also access a service utility to
register the keys to the vehicle if all
registered keys have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key from
the code on the key-number plate.
Certain bonded/registered lock-
smiths may also be able to generate
a replacement mechanical key. If a
Lexus dealer is not available, please
refer to www.aloa.orgto find a bond-
ed/registered locksmith who per-
forms high-security key service.
Keeping the Key Safe
Replacing a Smart Key may be costly.
We advise you to keep a spare Smart
Key and the key-number plate in a
safe place. If you record the key num-
ber in more than one place, do not
record it in a way that can be easily
identified and associated with the
vehicle. For example, don’t leave the
number somewhere that can be
accessed by a valet. It is wise to keep
a copy of the key number outside of
the vehicle.
Other Benefits and Assistance8
AMENITIES
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Basic Warranty
This warranty covers repairs and
adjustments needed to correct
defects in materials or workmanship
of any part supplied by Lexus, subject
to the exceptions indicated under
“What Is Not Covered” on pages
19–20.
Coverage is for 48 months or
50,000 miles, whichever occurs first,
with the exception of wheel alignment
and wheel balancing, which are cov-
ered for 12 months or 20,000 miles,
whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed
to correct defects in materials or
workmanship of any component listed
here and supplied by Lexus, subject to
the exceptions indicated under “What
Is Not Covered” on pages 19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.
Engine
Cylinder block and head and all
internal parts, timing belt and cover,
flywheel, oil pan, water pump, fuel
pump, engine mounts, engine control
computer, seals and gaskets.
Transmission and Transaxle
Case and all internal parts, torque
converter, clutch cover, mounts,
engine control computer, seals and
gaskets.
Front-Wheel-Drive System
Drive shaft, axle, hub, bearings, seals
and gaskets.
Rear-Wheel-Drive System
Differential carrier assembly, drive
shaft, axle carrier, axle case, axle
bearing, axle shaft, seals and gaskets.
Restraint Systems Warranty
This warranty covers repairs needed
to correct defects in materials or
workmanship of any seatbelt or air
bag system supplied by Lexus, subject
to the exceptions indicated under
“What Is Not Covered” on pages
19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.
For vehicles sold and registered in
Kansas, the warranty for seatbelts and
related components is 10 years,
regardless of mileage.
WHAT IS COVERED
AND HOW LONG
Your Warranties in Detail18
NEW VEHICLE LIMITED WARRANTY
W ARRANTY
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Scheduled Maintenance Log
SCHEDULED MAINTENANCE LOG

MAINTENANCE
45
If you drive only occasionally under
any of the special operating condi-
tions noted, it is not necessary to
change the oil every six months or
5,000 miles or to perform the addi-
tional services listed in the charts. This
added maintenance is required only if
you drive primarily under any of the
special operating conditions.
Complimentary First
Scheduled Maintenance
Service: Six Months or
5,000 Miles
Lexus provides your first scheduled
maintenance service at no charge.
The service is performed at six
months or 5,000 miles, whichever
occurs first. To obtain this service,
contact your Lexus dealership. Your
complimentary service will include
these items:
•Inspect and adjust all fluid levels
•Program Lexus Personalized
Settings, if requested
•Reset maintenance reminder
light
•Rotate tires
•Visually inspect brake pads,
calipers and rotors
•Check installation of driver’s
floor mat
•Road-test vehicle
What are Lexus Personalized
Settings?
Your vehicle includes a variety of
electronic features that can be pro-
grammed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see the
“Customizable Features” section of
the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of your Lexus Personal-
ized Settings requires special equip-
ment and may be performed only by
an authorized Lexus dealership.
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EXPLANATION OF MAINTENANCE ITEMS
MAINTENANCE
Scheduled Maintenance Log70
Engine Coolant
When inspecting, visually check
the level of the engine coolant on the
see-through reservoir. Add coolant
as necessary. When replacing, drain
and flush the cooling system and refill
with coolant. Always use Genuine
Toyota Super Long-Life Coolant or
similar high-quality non-silicate,
nonamine, non-nitrate, non-borate
ethylene-glycol coolant with long-life
hybrid organic acid technology (i.e.,
a combination of low phosphates and
organic acids). A qualified technician
should perform these operations.
Check the radiator and condenser
for blockage by leaves, dirt or insects
and clean if necessary. Also check
the hose connections for corrosion
and condition of installation.
Note:Initial replacement of engine
coolant is at 120 months/100,000
miles. Replace every 60 months/
50,000 miles thereafter.
Engine Oil and Oil Filter
Replace the oil filter and drain and
refill the engine oil at specified inter-
vals. SAE 0W-20 oil is the best
choice for good fuel economy and
good starting in cold weather. If SAE
0W-20 is not available, SAE 5W-20
may be used; however, it must be
replaced with SAE 0W-20 at the next
oil change. See your Lexus dealer for
oil specifically formulated for your
vehicle’s engine. For instructions on
how to reset the reminder light, refer
to your Owner’s Manual.
Note:If you do the majority of your
driving under any of the special oper-
ating conditions indicated on page
44, you should replace the engine oil
and oil filter every six months or
5,000 miles, regardless of the oil
used or the certification of the vehicle.
Exhaust Pipes and Mountings
Visually inspect the exhaust pipes,
muffler and hangers for cracks,
deterioration and damage. Start
the engine and listen carefully for
any exhaust leakage. Tighten connec-
tions and replace parts as necessary.
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