2011 Lexus IS250 Cd system

When trouble arises5
449
IS350/250_U
5-1. Essential informationEmergency flashers............... 450
If your vehicle needs to be towed ....................................... 451
If you think something is wrong ...................................... 457
Fuel pump shut off system ..................................... 458
Event data recorder .............. 459 5-2. Steps to take in an
emergency
If a warning light turns on or a warning buzzer
sounds... ................................... 461
If a warning message is displayed................................ 470
If you have a flat tire................ 481
If the engine will not start .... 489
If the shift lever cannot be shifted from P ........................ 491
If you lose your keys .............. 492
If the electronic key does not operate properly.......... 493
If the vehicle battery is discharged ............................ 498
If your vehicle overheats ...... 501
If the vehicle becomes stuck........................................ 504
If your vehicle has to be stopped in an
emergency ............................ 506

5
When trouble arises
451
5-1. Essential information
IS350/250_U
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet(s). This should only be attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion. Towing eyelets
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
If towing from the rear, the vehicle’s front wheels and axles must be in good
condition. ( →P. 4 5 5 )
If they are damaged, use a towing dolly or flat bed truck.

5
When trouble arises
457
5-1. Essential information
IS350/250_U
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
■Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, sp ongy feeling, pedal almost touches
the floor

458
5-1. Essential information
IS350/250_U
Fuel pump shut off system
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been damaged
and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an airbag
inflates upon collision, the fuel pump shut off system stops supplying fuel to
the engine.
Follow the procedure below to restart the engine after the system is
activated.
Turn the “ENGINE START STOP” switch to the ACCESSORY
mode or OFF.
Restart the engine.
STEP1
STEP2

5
When trouble arises
459
5-1. Essential information
IS350/250_U
Event data recorder
In a crash or a near car crash eventThe SRS airbag sensor assembly contains the EDR. In a crash or a near
car crash event, this device may record some or all of the following infor-
mation:
● Engine speed
● Whether the brake pedal was applied or not
● Ve h i c l e s p e e d
● To what extent the accelerator pedal was depressed
● Position of the transmission shift lever
● Whether the driver and front passenger wore seat belts or not
● Driver's seat position
● SRS airbag deployment data
● SRS airbag system diagnostic data
● Front passenger’s occupant classification
The information above is intended to be used for the purpose of improv-
ing vehicle safety performance. Unlike general data recorders, the EDR
does not record sound data such as conversation between passengers.
Your vehicle has computers that monitor and control certain aspects of
your vehicle. These computers assist in driving and maintaining optimal
vehicle performance.
Besides storing data useful for troubleshooting, there is an event data
recorder (EDR) that records data in a crash or a near car crash event.

5
When trouble arises
461
IS350/250_U
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle may be dangerous.
The following warning indicates a possible problem in the brake system.
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
*: Parking brake engaged warning buzzer:
→P. 4 7 3
Warning lightWarning light/Details
(U.S.A.)

(Canada)
Brake system warning light (warning buzzer)*
• Low brake fluid
• Malfunction in the brake booster system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released the system is operating normally.
Calmly perform the following actions if any of the warning lights turn on or
flash. If a light turns on or flashes, but then turns off, this does not necessar-
ily indicate a malfunction in the system.

462
5-2. Steps to take in an emergency
IS350/250_U
Stop the vehicle immediately.
The following warning indicates the possibility of damage to the vehicle
that may lead to an accident. Immediately stop the vehicle in a safe place
and contact your Lexus dealer.
Have the vehicle inspected by your Lexus dealer immediately. Failing to investigate the cause of the following warnings may lead to the
system operating abnormally and possibly cause an accident. Have the
vehicle inspected by your Lexus dealer immediately.
Warning lightWarning light/Details
Charging system warning light Indicates a malfunction in the vehicle’s charging system.
Warning lightWarning light/Details
(U.S.A.)

(Canada)
Malfunction indicator lampIndicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system.
SRS warning lightIndicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.
(U.S.A.)

(Canada)
ABS warning lightIndicates a malfunction in:
•The ABS;
• The brake assist system.
Electric power steering system warning light
Indicates a malfunction in the EPS (Electric Power Steering)
system.

5
When trouble arises
463
5-2. Steps to take in an emergency
IS350/250_U
Follow the correction procedures.After taking the specified steps to co rrect the suspected problem, check
that the warning light turns off.
Warning lightWarning light/Details
Slip indicator
Indicates a malfunction in:
• The VSC system;
• The TRAC system; or
• The hill-start assist control system
Warning lightWarning light/DetailsCorrection procedure
Open door warning light
(warning buzzer)
*1
Indicates that a door or the
trunk is not fully closed.
Check that all doors and the
trunk are closed.
Low fuel level warning light
Remaining fuel
(Approximately 2.9 gal. [11 L,
2.4 Imp. gal.] or less)
Refuel the vehicle.
(On the instru-ment cluster)
Driver’s seat belt reminder
light (warning buzzer)
*2
Warns the driver to fasten
his/her seat belt.Fasten the seat belt.
(On the center
panel)
Front passenger’s seat belt
reminder light
(warning buzzer)
*2
Warns the front passenger to
fasten his/her seat belt.
Fasten the seat belt.