2011 Lexus IS250 lock

5
When trouble arises
455
5-1. Essential information
IS350/250_U
Towing with a wheel lift-type truckFrom the front Vehicles with an automatic trans-
mission: Use a towing dolly under
the rear wheels.
Vehicles with a manual transmis-
sion: We recommend to use a tow-
ing dolly under the rear wheels.
When not using a towing dolly,
release the parking brake and shift
the shift lever to N.
From the rear (2WD models)Switch to ACCESSORY mode so
that the steering wheel is
unlocked.
From the rear (AWD models) Use a towing dolly under the front
wheels.

456
5-1. Essential information
IS350/250_U
Using a flat bed truckIf your Lexus is transported by a
flat bed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie downs
or the vehicle may be damaged.
NOTICE
■To prevent causing serious da mage to the transmission
(vehicles with an automatic transmission)
Never tow this vehicle from the front with the rear wheels on the ground.
■To prevent damaging the vehicle
●Do not tow the vehicle from the rear with the “ENGINE START STOP” switch
OFF.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
●When raising the vehicle from the rear, ensure adequate ground clearance for
towing at the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed from the rear.

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When trouble arises
471
5-2. Steps to take in an emergency
IS350/250_U
Have the vehicle inspected by your Lexus dealer immediately.
A buzzer sounds and a warning message is shown on the multi-informa-
tion display. Failing to investigate the cause of the following warnings may
lead to the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Lexus dealer immediately.
Wa r n i n g m e s s a g eDetails
(If equipped)
Indicates a malfunction in the AWD system.
(Flashing)
Indicates a malfunction in the steering lock system.
(If equipped)
Indicates intuitive parking assist malfunction. The malfunctioning assist-sensor is shown flashing on
the display.

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When trouble arises
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5-2. Steps to take in an emergency
IS350/250_U
Once
(Vehicles with an auto-matic transmission)
Indicates that a
door has been
opened or closed
and the “ENGINE
START STOP”
switch has been
switched twice to
ACCESSO RY
mode from OFF.
Press the
“ENGINE START
STOP” switch
while applying the
brakes.
Once
(Vehicles with a manual
transmission)
Indicates that a
door has been
opened or closed
and the “ENGINE
START STOP”
switch has been
switched twice to
ACCESSO RY
mode from OFF.
Press the
“ENGINE START
STOP” switch
while depressing
the clutch pedal.

(Flashing)
Indicates that the
steering lock has
not released
within 3 seconds
of pressing the
“ENGINE START
STOP” switch.Press the
“ENGINE START
STOP” switch
again while turn-
ing the steering
wheel with the
brake pedal
depressed.
InteriorbuzzerExterior buzzerWa r n i n g m e s s a g eDetailsCorrection
procedure

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When trouble arises
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5-2. Steps to take in an emergency
IS350/250_U
If the engine will not start
If the engine will not start even though correct starting procedures are
being followed (
→P. 134), consider each of the following points.
■The engine will not start even when the starter motor operates
normally.
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( →P. 1 3 4 )
● There may be a malfunction in the engine immobilizer system.
(→ P. 8 5 )
■ The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low vol-
ume.
One of the following may be the cause of the problem.
● The battery may be discharged. ( →P. 4 9 8 )
● The battery terminal connections may be loose or corroded.
■ The starter motor does not turn ov er, the interior lights and head-
lights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( →P. 4 9 8 )
● There may be a malfunction in the steering lock system.
Contact your Lexus dealer if the problem cannot be repaired, or if
repair procedures are unknown.

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When trouble arises
491
5-2. Steps to take in an emergency
IS350/250_U
If the shift lever cannot be shifted from P∗
If the shift lever cannot be shifted with your foot on the brake, there may be
a problem with the shift lock system (a system to prevent accidental opera-
tion of the shift lever). Have the vehicle inspected by your Lexus dealer
immediately.
The following steps may be used as an emergency measure to ensure that
the shift lever can be shifted.
Set the parking brake.
Turn the “ENGINE START STOP” switch to ACCESSORY
mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent.
Press the shift lock override but-
ton.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5
∗: If equipped

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When trouble arises
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5-2. Steps to take in an emergency
IS350/250_U
If the electronic key does not operate properly
Locking and unlocking the doors, unlocking the trunk and key linked functions
Use the mechanical key built in to the electronic keys to operate the
doors. (→P. 2 5 )
Doors Remove the cover on the driver’s
door handle.
Locks all the doors
Closes the windows and moon
roof (turn and hold)
Unlocks the door
Turning the key rearward unlocks
the driver's door. Turning the key
once again unlocks the other
doors.
Opens the windows and moon
roof (turn and hold)
If communication between the electronic key and vehicle is interrupted
(→ P. 32) or the electronic key cann ot be used because the battery is
depleted, the smart access system with push-button start and wireless
remote control cannot be used. In such cases, the doors and trunk can be
opened or the engine can be started by following the procedure below.
STEP1
STEP2

494
5-2. Steps to take in an emergency
IS350/250_UAfter the operation is completed,
reinstall the cover.
Hook the upper claw of the cover
onto the upper catch on the vehi-
cle side, and then push on the
lower side of the cover.
Make sure that the lower claw of
the cover is securely fastened to
the lower catch on the vehicle side.
If the cover is not securely
attached, it may fall off while driv-
ing.
Tr u n k
Turn the mechanical key clock-
wise to open.
STEP3