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3-7. Other interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Co nnect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a
police report, call the Safety Conn ect response center at 1-800-25-
LEXUS (1-800-255-3987) and follo w the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcemen t with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicl e location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” bu tton, tell the response-center agent
that you are not experiencing an emergency.
■ Enhanced Roadside Assistance
Enhanced Roadside Assistance ad ds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Enhanced
Roadside Assistance services and th eir limitations, please see the
Safety Connect Terms and Conditions, which are available at
Lexus.com.
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5
When trouble arises
443
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet. This should only be attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to s teer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion.
Towing eyelet
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towi ng, and abide by all state/provincial
and local laws.
If towing from the rear, the vehicle’s front wheels and axles must be in good
condition. ( P. 4 4 7 )
If they are damaged, use a to wing dolly or flat bed truck.
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5-1. Essential information
■Emergency towing procedureRelease the parking brake.
Shift the shift lever to N.
Put the “ENGINE START STOP” switch in ACCESSORY mode (engine
off) or IGNITION ON mode (engine running).
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelet and the cables or chains. Always use caution for the
surroundings and other vehicles while towing.
●If the engine is not running, the power assi st for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the rear with four wheels on the ground. This may cause
serious damage to the transmission.
STEP1
STEP2
STEP3
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When trouble arises
445
5-1. Essential information
Installing the towing eyeletRemove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
STEP1
STEP2
STEP3
■Location of the emergency towing eyelet
P. 4 7 7
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When trouble arises
477
5-2. Steps to take in an emergency
If you have a flat tire
Remove the flat tire and replace it with the spare tire provided. The spare
tire can only be used on the front wheels.
■ Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the engine.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
Tool bag
(including towing eyelet) Jack
Spare tireJack handle
Tighten Loosen
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5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the surround-
ing area is clear, to avoid striking other vehicles, objects or persons. The vehicle
may also lunge forward or lunge back suddenly as it becomes free. Use extreme
caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an
accident and result in death or serious injury.
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the wheels and do not rev the engine.
●If the vehicle remains stuck after trying these procedures, the vehicle may require
towing to be freed.
Carry out the following procedures if the tires spin or the vehicle becomes
stuck in mud, dirt, or snow.
Stop the engine. Set the parking brake and shift the shift lever
to P.
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some ot her material to help provide
traction under the tires.
Restart the engine.
Shift the shift lever to the D or R position, release the parking
brake and carefully apply the accelerator to free the vehicle.
Turn off TRAC and VSC if these functions are hampering your
attempts to free the vehicle. ( P. 1 8 8 )
STEP1
STEP2
STEP3
STEP4
STEP5
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Alphabetical index
TiresChains ..................................................... 204
Checking ............................................... 397
If you have a flat tire ...........................477
Inflation pressure............................... 408
Inflation pressure sensor................ 397
Information............................................. 516
Replacing ................................................477
Rotating tires ........................................ 397
Size .............................................................. 511
Snow tires .............................................. 204
Tools ........................................................... 477
Total load capacity ...............................203
Towing Dinghy towing ..................................... 207
Emergency towing ........................... 443
Trailer towing.......................................206
TRAC.......................................................... 187
Traction control ...................................... 187
Transmission shift switches ...... 137, 139
Trip meter ................................................. 146
Trunk Extending trunk space ......................341
Opener ...................................................... 46
Trunk light Trunk light..................................................47
Wattage....................................................512 Turn signal lights
Replacing light bulbs ....................... 435
Switch ........................................................ 143
Wattage ................................................... 512
USB port ....................................... 246, 254
Vanity lights Vanity lights.......................................... 330
Wattage ................................................... 512
Vanity mirrors ........................................ 330
VDIM...........................................................187
Vehicle dynamics integrated management .........................................187
Vehicle identification number.........503
Vehicle stability control .......................187
Voice command switch ..................... 293
VSC .............................................................187
Warning buzzers Brake system ....................................... 453
Open door .......................................... 456
Seat belt reminder ............................ 456
U
V
W