2011 Lexus HS250h battery

5
When trouble arises
537
5-2. Steps to take in an emergency
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the situation.
Check the following and perform the appropriate procedure:
■The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 1 4 7 )
One of the following may be the cause of the problem:
● The electronic key may not be functioning properly.* (P. 540)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● There may be a malfunction in the immobilizer system.* (P. 9 8 )
● There may be a malfunction in the P position control system.*
( P. 150, 508)
● The hybrid system may be malfunc tioning due to an electrical
problem such as an open circ uit or a blown fuse. However,
depending on the type of malfunc tion, an interim measure is avail-
able to start the hybrid system. ( P. 4 6 1 )
*: It may not be possible to shift out of the P position.
■The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 543)
● The 12-volt battery terminal co nnections may be loose or cor-
roded.

538
5-2. Steps to take in an emergency
Emergency start functionWhen the hybrid system does not start, the following steps can be used as
an interim measure to start the hybrid system if the “POWER” switch is
functioning normally:
Set the parking brake.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” swit ch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be star ted using the above steps, the system
may be malfunctioning. Have the vehi cle inspected by your Lexus dealer.
■The interior lights and headlights do not turn on, or the horn does
not sound.
One of the following may be the cause of the problem:
●One or both of the 12-volt battery terminals may be discon-
nected.
● The 12-volt battery may be discharged. ( P. 543)
Contact your Lexus dealer if the problem cannot be repaired, or if
repair procedures are unknown.

540
5-2. Steps to take in an emergency
If the electronic key does not operate properly
Locking and unlocking the doors, unlocking the trunk and key linked functions
Doors
Use the mechanical key (P. 4 0 )
in order to perform the following
operations (driver’s door only):
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks
the driver's door. Turning the key
once again unlocks the other
doors.
Opens the windows and moon
roof (turn and hold)
*
*: This setting must be customized at your Lexus dealer.
If communication between the electron ic key and vehicle is interrupted
(  P. 50) or the electronic key cannot be used because the battery is
depleted, the smart access system with push-button start and wireless
remote control cannot be used. In su ch cases, the doors and trunk can be
opened and the hybrid system can be started by following the procedure
below.

542
5-2. Steps to take in an emergency
To change “POWER” switch modes: Within 10 seconds of the
buzzer sounding, release the brake pedal and press the
“POWER” switch. Modes can be changed each time the switch is
pressed. ( P. 1 4 8 )
To start the hybrid system: Press the “POWER” switch within 10
seconds of the buzzer sound ing, keeping the brake pedal
depressed.
In the event that the hybrid system still cannot be operated, contact your
Lexus dealer.
■Stopping the hybrid system
In the same method as the normal hybrid system stopping procedure, completely
stop the vehicle and then press the “POWER” switch.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the elec-
tronic key battery be replaced immediately when the battery is depleted.
(  P. 4 5 9 )
■When the electronic key does not work properly
Make sure that the smart access system wi th push-button start has not been deacti-
vated in the customization setting. If it is off, turn the function on.
(Customizable features P. 5 8 0 )

5
When trouble arises
543
5-2. Steps to take in an emergency
If the vehicle 12-volt battery is discharged
The following procedures may be used to start the hybrid system if the vehi-
cle’s 12-volt battery is discharged.
You can also call your Lexus dealer or a qualified repair shop.
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Open the hood and fuse box
cover.
Push the tab in and lift the lid off.
Open the exclusive jump start-
ing terminal cover.
Slightly pull the tab to open the
cover.

544
5-2. Steps to take in an emergency
Connect the jumper cables according to the following procedure:Connect a positive jumper cable clam p to the exclusive jump start-
ing terminal on your vehicle
Connect the clamp on the other end of the positive cable to the pos-
itive (+) battery terminal on the second vehicle
Connect a negative cable clamp to the negative (-) battery terminal
on the second vehicle
Connect the clamp at the other end of the negative cable to a solid,
stationary, unpainted metallic point away from the exclusive jump
starting terminal and any moving part s, as shown in the illustration.
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain that level for approximately 5 min-
utes to recharge the 12-volt battery of your vehicle.
Maintain the engine sp eed of the second vehicle and start the
hybrid system of your vehicle by turning the “POWER” switch
to ON mode.

5
When trouble arises
545
5-2. Steps to take in an emergency
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
●Turn off any unnecessary electrical compon ents when the vehicle is running at a
low speed for an extended period, such as in heavy traffic.
■When the 12-volt battery is discharged
●The hybrid system may not start. (P. 440)
●If the 12-volt battery is depleted with the shift position in P, it will not be possible
to shift out of P. In this case, the vehicle cannot be towed without lifting both
front wheels because the front wheels are locked by the parking lock.
(  P. 4 8 9 )
●When the 12-volt battery is reconnected, start the hybrid system, depress the
brake pedal, and confirm that it is poss ible to shift into each shift position.
Make sure the “READY” indicator comes on. If the indicator
does not come on, contact your Lexus dealer.
Once the hybrid system has started, remove the jumper cables
in the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover and reinstall
the fuse box cover.
Once the hybrid system starts, have the vehicle inspected at your
Lexus dealer as soon as possible.

546
5-2. Steps to take in an emergency
CAUTION
■Avoiding battery fires or explosions
The flammable gas that may be generated by the assisting vehicle battery may
catch fire and explode. Make sure to observe the following to prevent fire or sparks.
●Make sure each jumper cable is connecte d to the correct terminal and that it is
not unintentionally in contact with any part other than the intended terminal.
●Do not allow the other end of the jumper cable connected to the “+” terminal to
come into contact with any other parts or metal surfaces in the area, such as
brackets or unpainted metal.
●Do not allow the + and - clamps of the jumper cables to come into contact with
each other.
●Do not allow open flame or use matches, cigarette lighters or smoke near the
battery.
■12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following precautions
when handling the 12-volt battery:
●When working with the 12-volt battery, always wear safety glasses and take care
not to allow any battery fluids (acid) to co me into contact with skin, clothing or the
vehicle body.
●Do not lean over the 12-volt battery.
●In the event that battery fluid comes into contact with the skin or eyes, immedi-
ately wash the affected area with water and seek medical attention. Place a wet
sponge or cloth over the affected area until medical attention can be received.
●Always wash your hands after handling the battery support, terminals, and other
battery-related parts.
●Do not allow children near the 12-volt battery.