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3-7. Other interior features
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■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a
police report, call the Safety Conne ct response center at 1-800-25-
LEXUS (1-800-255-3987) and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Roadside
Assistance services and their limitations, please see the Safety Con-
nect Terms and Conditions, which are available at Lexus.com.
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4-3. Do-it-yourself maintenance
Do-it-yourself service precautions
If you perform maintenance yourself, be sure to follow the correct proce-
dure given in these sections.
ItemsParts and tools
12 volt battery condition ( →P. 4 5 9)
•Grease
•Conventional wrench
(for terminal clamp bolts)
Brake fluid level (→ P. 4 5 7 )
• FMVSS No.116 DOT 3 or SAE
J1703 brake fluid
•Rag or paper towel
• Funnel (used only for adding brake fluid)
Engine coolant level ( →P. 4 5 5 )
• “Toyota Super Long Life Coolant”
or similar high quality ethylene gly-
col based non-silicate, non-amine,
non-nitrite and non-borate coolant
with long-life hybrid organic acid
technology.
For the U.S.A.:
“Toyota Super Long Life Coolant”
is pre-mixed with 50% coolant and
50% deionized water.
For Canada:
“Toyota Super Long Life Coolant”
is pre-mixed with 55% coolant and
45% deionized water.
• Funnel (used only for adding cool- ant)
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4-3. Do-it-yourself maintenance
4
Maintenance and care
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October 28, 2011 5:15 pm
ItemsParts and tools
Engine oil level (→P. 4 5 1 )
• “Toyota Genuine Motor Oil” or
equivalent
• Rag or paper towel, funnel (used
only for adding engine oil)
Fuses (→ P. 4 8 4 )• Fuse with same amperage rating as
original
Headlight aim ( →P. 509)• Phillips-head screwdriver
Radiator and condenser (→P. 4 5 7 )
Tire inflation pressure ( →P. 4 7 3 )• Tire pressure gauge
• Compressed air source
Wa s h e r f l u i d ( →P. 4 6 2 )
• Water or washer fluid containing
antifreeze (for winter use)
•Funnel
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When trouble arises5
519
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5-1. Essential informationEmergency flashers.............. 520
If your vehicle needs to be towed ............................. 521
If you think something is wrong ..................................... 530
Fuel pump shut off system ...................................... 531
Event data recorder .............. 532 5-2. Steps to take in an
emergency
If a warning light turns on or a warning buzzer
sounds..................................... 534
If a warning message is displayed................................ 544
If you have a flat tire (Vehicles with standard
tires) ........................................ 557
If you have a flat tire (Vehicles with run-flat
tires) ......................................... 567
If the engine will not start .................................. 568
If the shift lever cannot be shifted from “P”.................... 569
If you lose your keys .............. 570
If the electronic key does not operate properly ................... 571
If the 12 volt battery is discharged ............................. 574
If your vehicle overheats ..... 578
If the vehicle becomes stuck......................................... 581
If your vehicle has to be stopped in an
emergency ............................ 582
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When trouble arises
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5-1. Essential information
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October 28, 2011 5:15 pm
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your automatic transmission.
Contact your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
If towing from the rear, the wheels and axle on the ground must be in good
condition.
If they are damaged, use a towing dolly or flat bed truck.
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5-1. Essential information
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October 28, 2011 5:15 pm
Emergency towingIf a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet. This should only be attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steer ing and brakes must be in good condi-
tion.
Towing eyelet
■Emergency towing procedure Release the parking brake.
Put the shift lever in “N”.
The “ENGINE START STOP” switch must be in the ACCESSORY mode
(engine off) or the IGNITION ON mode (engine on).
STEP1
STEP2
STEP3
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5-1. Essential information
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October 28, 2011 5:15 pm
CAUTION
■While towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelet and the cable or chain. Always be cautious of the
surroundings and other vehicles while towing.
●If the engine is not running, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the automatic transmission
Never tow this vehicle from the front with the rear wheels (2WD models) or four
wheels (4WD models) on the ground.
This may cause serious damage to the automatic transmission.
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5-1. Essential information
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Installing towing eyeletRemove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
STEP1
STEP2
STEP3