2011 Lexus GS350 towing

224
2-5. Driving information
GS_G_U (OM30C11U)
October 28, 2011 5:15 pm
Dinghy towing
NOTICE
■To avoid serious damage to your vehicle
Do not tow your vehicle with 4 wheels on the ground.
Your vehicle is not designed to be dinghy towed (with 4 wheels on the
ground) behind a motor home.

426
3-7. Other interior features
GS_G_U (OM30C11U)
October 28, 2011 5:15 pm
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a
police report, call the Safety Conne ct response center at 1-800-25-
LEXUS (1-800-255-3987) and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Roadside
Assistance services and their limitations, please see the Safety Con-
nect Terms and Conditions, which are available at Lexus.com.

5
When trouble arises
521
5-1. Essential information
GS_G_U (OM30C11U)
October 28, 2011 5:15 pm
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your automatic transmission.
Contact your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
If towing from the rear, the wheels and axle on the ground must be in good
condition.
If they are damaged, use a towing dolly or flat bed truck.

522
5-1. Essential information
GS_G_U (OM30C11U)
October 28, 2011 5:15 pm
Emergency towingIf a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet. This should only be attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steer ing and brakes must be in good condi-
tion.
Towing eyelet
■Emergency towing procedure Release the parking brake.
Put the shift lever in “N”.
The “ENGINE START STOP” switch must be in the ACCESSORY mode
(engine off) or the IGNITION ON mode (engine on).
STEP1
STEP2
STEP3

5
When trouble arises
523
5-1. Essential information
GS_G_U (OM30C11U)
October 28, 2011 5:15 pm
CAUTION
■While towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelet and the cable or chain. Always be cautious of the
surroundings and other vehicles while towing.
●If the engine is not running, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the automatic transmission
Never tow this vehicle from the front with the rear wheels (2WD models) or four
wheels (4WD models) on the ground.
This may cause serious damage to the automatic transmission.

524
5-1. Essential information
GS_G_U (OM30C11U)
October 28, 2011 5:15 pm
Installing towing eyeletRemove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
STEP1
STEP2
STEP3

5
When trouble arises
525
5-1. Essential information
GS_G_U (OM30C11U)
October 28, 2011 5:15 pm
■Location of the emergency towing eyelet
→P. 5 5 7
CAUTION
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This may lead
to accidents that cause serious injury or even death.

526
5-1. Essential information
GS_G_U (OM30C11U)
October 28, 2011 5:15 pm
Towing with a sling-type truck
NOTICE
■To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.