FREEING A STUCK VEHICLE
• If your vehicle becomes stuck in mud, sand or snow, it can often be moved by arocking motion. Turn your steering wheel right and left to clear the area around the
front wheels. Then move the shift lever back and forth between REVERSE and
DRIVE. Using minimal accelerator pedal pressure to maintain the rocking motion,
without spinning the wheels, is most effective.
NOTE: To improve the vehicle's traction when starting off in deep snow, sand or gravel,
it may be desirable to switch the Electronic Stability Control (ESC) to “Partial Off” mode
by momentarily pressing the ESC Off
switch. For further information on ESC, refer to
the Owner's Manual on the DVD.
CAUTION!
• When “rocking” a stuck vehicle by moving between REVERSE and DRIVE, do not spin the wheels faster than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmission shifting occurring).
WARNING!
Fast spinning tires can be dangerous. Forces generated by excessive wheel
speeds may cause tire damage or failure. A tire could explode and injure
someone. Do not spin your vehicle's wheels faster than 30 mph (48 km/h) when
you are stuck. Do not let anyone near a spinning wheel, no matter what the
speed.
WHAT TO DO IN EMERGENCIES
58
CHRYSLER GROUP LLC
CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1–877–426–5337
CHRYSLER CANADA INC.
CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1–800–465–2001 (English)
Phone: 1–800–387–9983 (French)
ASSISTANCE FOR THE
HEARING IMPAIRED
• To assist customers who havehearing difficulties, the manufacturer
has installed special TDD
(Telecommunication Devices for the
Deaf) equipment at its customer
center. Any hearing or speech
impaired customer, who has access
to a TDD or a conventional
teletypewriter (TTY) in the United
States, can communicate with the
manufacturer by dialing
1–800–380–CHRY. Canadian
residents with hearing difficulties that
require assistance can use the special
needs relay service offered by Bell
Canada. For TTY teletypewriter users,
dial 711 and for Voice callers, dial
1–800–855–0511 to connect with a
Bell Relay Service operator.
WARNING!
Engine exhaust, some of its
constituents, and certain vehicle
components contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
In addition, certain fluids contained in
vehicles and certain products of
component wear contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
PUBLICATIONS ORDERING
•If you are the first registered retail
owner of your vehicle, you may
obtain one free printed copy of the
Owner's Manual, Warranty Booklet or
Radio Manuals on your DVD by
calling 1–877–426–5337 (U.S.) or
1–800–387–1143 (Canada) or by
contacting your dealer.
• Replacement User Guide kits or DVDs or, if you prefer, additional
printed copies of the Owner's
Manual, Warranty Booklet or Radio
Manuals may be purchased by
visiting www.techauthority.com or by
calling 1–800–890–4038 (U.S.) or
1–800–387–1143 (Canada). Visa,
Master Card, American Express and
Discover orders are accepted. If you
prefer mailing your order, please call
the above numbers for an order form.
NOTE: A street address is required when
ordering manuals (no P.O. Boxes).
NOTE:
• The Owner's Manual and User Guide electronic files are also available on the
Chrysler, Jeep, Ram Truck and Dodge
websites.
• Click on the "For Owners" tab, select "Owner/Service Manuals", then select
your desired model year and vehicle
from the drop-down lists.
CONSUMER ASSISTANCE
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