2011 JEEP COMPASS service

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind onlythe manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
9
IF YOU NEED CONSUMER ASSISTANCE 463

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 465

•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
466 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
9
IF YOU NEED CONSUMER ASSISTANCE 467

Cargo CompartmentLight ............................. 177
Cargo Light ............................ 177
Cargo Load Floor ........................ 180
Cargo Tie-Downs ........................ 180
Cellular Phone ........................ 97,271
Center High Mounted Stop Light ............ 436
Chains, Tire ............................ 337
Changing A Flat Tire ..................... 376
Chart, Tire Sizing ........................ 320
Check Engine Light
(Malfunction Indicator Light) ............... 400
Checking Your Vehicle For Safety ............. 83
Checks, Safety ........................... 83
Child Restraint .......................... 74
Child Restraint Tether Anchors ............... 79
Child Restraint with Automatic Belts ........... 77
Child Safety Locks ........................ 32
Child Seat .............................. 81 Clean Air Gasoline
....................... 349
Cleaning Wheels ............................ 426
Climate Control ......................... 271
Clock ........................... 220,238,248
Clutch ............................... 419
Clutch Fluid ........................... 419
Coin Holder ........................... 176
Compact Disc (CD) Maintenance ............. 270
Compact Spare Tire ...................... 332
Compass .............................. 205
Compass Calibration ..................... 216
Compass Variance ....................... 216
Connector UCI .............................. 262
Universal Consumer Interface (UCI) ....... 262
Console .............................. 176
Contract, Service ........................ 463
Coolant (Antifreeze) ................... 437,438
472 INDEX

Cooling System......................... 413
Adding Coolant (Antifreeze) ............. 415
Coolant Level .................... 414,417
Disposal of Used Coolant ............... 417
Drain, Flush, and Refill ................ 414
Inspection .......................... 417
Points to Remember ................ 416,418
Pressure Cap ........................ 416
Selection of Coolant (Antifreeze) .......... 414
Corrosion Protection ..................... 424
Cruise Light ........................... 198
Cupholders ............................ 176
Customer Assistance ..................... 461
Data Recorder, Event ...................... 73
Dealer Service .......................... 401
Defroster, Rear Window ................... 183
Defroster, Windshield .............86,273,274,280
Delay (Intermittent) Wipers ................. 153 Diagnostic System, Onboard
................ 399
Dimmer Switch, Headlight ................. 149
Dipsticks Power Steering ...................... 302
Disposal Antifreeze (Engine Coolant) ............. 417
Engine Oil ......................... 405
Door Locks ............................. 28
Door Locks, Automatic .................... 30
Door Opener, Garage ..................... 158
Downshifting .......................... 293
Driver’s Seat Back Tilt .................... 138
Driving ............................... 300
Electric Remote Mirrors .................... 95
Electrical Power Outlets ................... 168
Electronic Brake Control System ............. 308
Anti-Lock Brake System ................ 309
Brake Assist System ................... 309
10
INDEX 473

Loading Vehicle...................... 355,357
Capacities .......................... 357
Tires .............................. 324
Locks Child Protection ...................... 32
Door .............................. 28
Power Door ......................... 29
Lubrication, Body ....................... 409
Lumbar Support ........................ 137
Maintenance Free Battery .................. 407
Maintenance Procedures ................... 402
Maintenance Schedule .................... 442
Maintenance, General ..................... 402
Malfunction Indicator Light (Check Engine) . . 203,400
Manual Transaxle .................. 289,292,423
Downshifting ....................... 293
Fluid Level Check ................. 423,424
Frequency of Fluid Change ...........423,424Lubricant Selection
................. 423,424
Manual, Service ......................... 465
Map/Reading Lights ..................... 150
Master Cylinder (Brakes) .................. 419
Methanol ............................. 350
Mini-Trip Computer ...................... 205
Mirrors ................................ 93
Automatic Dimming ................... 94
Electric Powered ...................... 95
Heated ............................. 96
Outside ............................ 94
Rearview ........................... 93
Vanity ............................. 96
Modifications/Alterations, Vehicle ............. 8
Monitor, Tire Pressure System ............... 339
Mopar Parts ......................... 401,464
MTBE/ETBE ........................... 350
Multi-Function Control Lever ............... 147
10
INDEX 479

Tilting............................ 138
Security Alarm (Theft Alarm) ................ 17
Selection of Oil ......................... 404
Sentry Key (Immobilizer) ................... 14
Sentry Key Programming ................... 16
Sentry Key Replacement ................... 15
Service Assistance ....................... 461
Service Contract ......................... 463
Service Manuals ........................ 465
Setting the Clock .................. 220,238,248
Settings, Personal ........................ 213
Shift Lever Override ...................... 390
Shift Speeds, Manual Transaxle .............. 293
Shoulder Belts ........................... 40
Side Airbag ............................. 68
Side Window Demisters (Defrosters) .......... 283
Signals, Turn ...................... 87,193,436
Snow Chains (Tire Chains) ................. 337
Snow Tires ............................ 337 Spare Tire
....................... 332,333,377
Specifications Oil ............................... 404
Speed Control (Cruise Control) ...........155,198
Speedometer ........................... 193
Starting ............................... 289
Automatic Transmission ................ 289
Engine Fails to Start .................. 291
Manual Transmission .................. 289
Remote ............................ 25
Starting Procedures ...................... 289
Steering Power .......................... 301,302
Tilt Column ........................ 154
Steering Wheel Audio Controls .............. 269
Steering Wheel Mounted Sound
System Controls ......................... 269
Storage ............................ 174,434
Storage Bin ............................ 174
10
INDEX 483