2011 INFINITI M emergency towing

6 In case of emergency
Roadside assistance program...................... 6-2
Emergency engine shut off ......................... 6-2
Flat tire ........................................... 6-2
Tire Pressure Monitoring System (TPMS) ......... 6-2
Changing a flat tire ............................. 6-3
Jump starting ..................................... 6-8 Push starting
.................................... 6-10
If your vehicle overheats ........................... 6-11
Towing your vehicle .............................. 6-12
Towing recommended by INFINITI ...............6-13
Vehicle recovery (freeing a stuck vehicle) ........6-15
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CAUTION
●Always connect positive (+) to positive (+)
and negative () to body ground (as illus-
trated) — not to the battery.
● Make sure the jumper cables do not touch
moving parts in the engine compartment and
that clamps do not contact any other metal.
5. Start the engine of the booster vehicleA
and let it run for a few minutes.
6. Keep the engine speed of the booster vehicle
Aat about 2,000 rpm, and start
the engine of the vehicle being jump
started
B.
CAUTION
Do not keep the starter motor engaged for more
than 10 seconds. If the engine does not start
right away, push the ignition switch to the OFF
position and wait 10 seconds before trying
again.
7. After starting your engine, carefully dis- connect the negative cable and then the
positive cable (
4→3→2→1). 8. Replace the vent caps (if so equipped). Be
sure to dispose of the cloth used to cover
the vent holes as it may be contaminated
with corrosive acid.
9. Put the battery cover on.
Do not attempt to start the engine by pushing.
CAUTION
● Automatic transmission models cannot be
push-started or tow-started. Attempting to
do so may cause transmission damage.
● Three way catalyst equipped models should
not be started by pushing since the three
way catalyst may be damaged.
● Never try to start the vehicle by towing it;
when the engine starts, the forward surge
could cause the vehicle to collide with the
tow vehicle.
If needed, Roadside Assistance is available.
Please see your Warranty Information Booklet
or Roadside Assistance I.D. Card for the toll-free
number to call (U.S.) or Warranty & Roadside
Assistance Information Booklet (Canada).
PUSH STARTING
6-10In case of emergency
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When towing your vehicle, all State (Provincial
in Canada) and local regulations for towing
must be followed. Incorrect towing equipment
could damage your vehicle. Towing instructions
are available from an INFINITI retailer. Local
service operators are familiar with the appli-
cable laws and procedures for towing. To assure
proper towing and to prevent accidental dam-
age to your vehicle, INFINITI recommends that
you have a service operator tow your vehicle. It
is advisable to have the service operator care-
fully read the following precautions.
WARNING
●Never ride in a vehicle that is being towed.
● Never get under your vehicle after it has been
lifted by a tow truck.
CAUTION
● When towing, make sure that the transmis-
sion, axles, steering system and powertrain
are in working condition. If any unit is dam-
aged, dollies must be used.
● Always attach safety chains before towing. For information about towing your vehicle be-
hind a recreational vehicle (RV), see “FLAT
TOWING” in the “9. Technical and consumer
information” section of this manual.
If needed, Roadside Assistance is available.
Please see your Warranty Information Booklet
or Roadside Assistance I.D. Card for the toll-free
number to call (U.S.) or Warranty & Roadside
Assistance Information Booklet (Canada).
TOWING YOUR VEHICLE
6-12In case of emergency
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TOWING RECOMMENDED BY INFINITI
Two-Wheel Drive (2WD) models
INFINITI recommends that your vehicle be towed
with the driving (rear) wheels off the ground or
place the vehicle on a flat bed truck as illus-
trated.
CAUTION
●Never tow automatic transmission models
with the rear wheels on the ground or four
wheels on the ground (forward or backward),
as this may cause serious and expensive
damage to the transmission. If it is neces-
sary to tow the vehicle with the front wheels
raised, always use towing dollies under the
rear wheels. ●
When towing rear wheel drive models with
the front wheels on the ground or on towing
dollies: Push the ignition switch to the ACC
or ON position, and secure the steering
wheel in a straight-ahead position with a
rope or similar device. Never secure the
steering wheel by selecting the LOCK posi-
tion. This may damage the steering lock
mechanism.
Two-wheel drive models
SCE0788
In case of emergency6-13
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Intelligent All-Wheel Drive (AWD)
models
INFINITI recommends that towing dollies be
used when towing your vehicle or the vehicle be
placed on a flat bed truck as illustrated.
CAUTION
Never tow Intelligent AWD models with any of
the wheels on the ground as this may cause
serious and expensive damage to the
powertrain.
All-wheel drive models
SCE0488
SCE0885
6-14In case of emergency
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VEHICLE RECOVERY (freeing a stuck
vehicle)
WARNING
●Stand clear of a stuck vehicle.
● Do not spin your tires at high speed. This
could cause them to explode and result in
serious injury. Parts of your vehicle could
also overheat and be damaged.
Pulling a stuck vehicle
If your vehicle is stuck in sand, snow, mud, etc.,
use a tow strap or other device designed spe-
cifically for vehicle recovery. Always follow the
manufacturer’s instructions for the recovery de-
vice.
Front:
1. Remove the cover with a suitable tool.
2. Securely install the vehicle recovery hook
1stored with jacking tools as illustrated.
Attach the tow strap to the recovery hook.
Make sure that the hook is properly secured
in the original place after use.
Rear :
Do not use the tie down hook
2for towing or
vehicle recovery.
CAUTION
● Tow chains or cables must be attached only
to the vehicle recovery hooks or main struc-
tural members of the vehicle. Otherwise, the
vehicle body will be damaged.
● Do not use the vehicle tie downs to free a
vehicle stuck in sand, snow, mud, etc.
● Never tow a vehicle using the vehicle tie
downs or recovery hooks.
● Always pull the cable straight out from the
front of the vehicle. Never pull on the vehicle
at an angle.
● Pulling devices should be routed so they do
not touch any part of the suspension, steer-
ing, brake or cooling systems.
● Pulling devices such as ropes or canvas
straps are not recommended for use in ve-
hicle towing or recovery.
Rocking a stuck vehicle
If your vehicle is stuck in sand, snow, mud, etc.,
use the following procedure:
1. Turn off the Vehicle Dynamic Control (VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions. 3. Turn the steering wheel right and left to
clear an area around the front tires.
4. Slowly rock the vehicle forward and back- ward.
●Shift back and forth between R (reverse)
and D (drive).
● Apply the accelerator as little as possible
to maintain the rocking motion.
● Release the accelerator pedal before
shifting between R and D.
● Do not spin the tires above 35 MPH
(55 km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing ser-
vice to remove the vehicle.
In case of emergency6-15
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ceeded, move or remove items to bring
all weights below the ratings.Do not tow a trailer with your vehicle.
FLAT TOWING
Towing your vehicle with all four wheels on the
ground is sometimes called flat towing. This
method is sometimes used when towing a
vehicle behind a recreational vehicle, such as a
motor home.
CAUTION
●
Failure to follow these guidelines can result
in severe transmission damage.
● Whenever flat towing your vehicle, always
tow forward, never backward.
● DO NOT tow any automatic transmission ve-
hicle with all four wheels on the ground (flat
towing). Doing so WILL DAMAGE internal
transmission parts due to lack of transmis-
sion lubrication.
● For emergency towing procedures refer to
“TOWING RECOMMENDED BY INFINITI” in the
“6. In case of emergency” section of this
manual.
Automatic transmission
To tow a vehicle equipped with an automatic
transmission, an appropriate vehicle dolly MUST
be placed under the towed vehicle’s drive
wheels. Alwaysfollow the dolly manufacturer’s
recommendations when using their product.
TOWING A TRAILER
Technical and consumer information9-19
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