2011 INFINITI G-CONVERTIBLE navigation

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for
the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOGNIZED” or the
system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List” earlier in this section.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these
in place.
The system consistently selects the wrong voic-
etag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See “BLUETOOTH
HANDS-
FREE PHONE SYSTEM (models with navigation system)” earlier in this section; page 4-85.)
2. Replace one of the voicetags being confused with a different voicetag.
The system cannot be operated. 1. Make sure that the retractable hard top is usable. If the retractable hard top is not working, contact
an INFINITI retailer.
2. Close the retractable hard top.
3. Open and close the retractable hard top before operating the system.
4-134Monitor, climate, audio, phone and voice recognition systems

10 Index
A
ABS (Anti-lock Braking System) ........5-51
Advanced air bag system ............1-41
Air bag system Advanced air bag system ..........1-41
Door-mounted curtain side-impact
supplemental air bag system .......1-45
Front passenger air bag and status
light ..................... .1-42
Front-seat mounted side-impact
supplemental air bag system .......1-45
Air bag warning labels .............1-48
Air bag warning light ...........1-48, 2-12
Air cleaner housing filter ............8-17
Air conditioner Air conditioner service ...........4-36
Air conditioner specification label .....9-12
Air conditioning system refrigerant
and lubricant recommendations . . .4-36, 9-6
Automatic climate control .........4-29
In-cabin microfilter .............4-36
Alarm, How to stop alarm (see vehicle
security system) ................ .2-27
Alcohol, drugs and driving ...........5-7
Antenna .................... .4-84
Anti-lock Braking System (ABS) ........5-51
Anti-lock braking system (ABS) warning
light ....................... .2-9
Appearance care Exterior appearance care ..........7-2
Interior appearance care ...........7-4 Ashtrays (See cigarette lighter and
ashtrays)
.................... .2-42
Audible reminders ............... .2-15
Audio operation precautions ..........4-37
Audio system ................. .4-37
Steering wheel audio controls .......4-82
Auto closure .................. .3-28
Autolight system ............... .2-32
Automatic Automatic adjusting function (front
windows) ................. .2-48
Automatic climate control ......4-30, 4-33
Automatic transmission fluid (ATF) . . . .8-11
Climate control .............. .4-29
Door locks .................. .3-5
Drive

positioner .............. .3-37
Driving with automatic transmission . . .5-12
Seat positioner .............. .3-37
Average fuel consumption and speed . . . .2-24
Avoiding collision and rollover .........5-5
B
Battery ..................... .8-13
Battery saver system ............2-34
Intelligent Key ............... .8-22
Variable voltage control system ......8-15
Before starting the engine ...........5-11
Bluetooth hands-free phone system
(models with navigation system) .......4-85
Bluetooth hands-free phone system
(models without navigation system) .....4-96Bluetooth
streaming audio ..........4-66
Booster seats ................. .1-31
Brake Anti-lock Braking System (ABS) ......5-51
Brake and clutch fluid ...........8-12
Brake fluid ................. .8-12
Brake system ............... .5-48
Parking brake operation ..........5-18
Warning light ................ .2-9
Break-in schedule ............... .5-42
Brightness control Display ON/OFF button ...........4-7
Instrument panel ............. .2-35
Bulb check/instrument panel ..........2-8
Bulb replacement ............... .8-24
C
Cabin air filter ................. .4-36
Capacities and recommended fuel/
lubricants .................... .9-2
Car phone or CB radio .............4-85
Catalytic converter, Three way catalyst . . . .5-2
CD/CF/USB memory care and cleaning . . . .4-81
Center multi-function control panel ......4-2
Child restraints ................ .1-19
Booster

seats ............... .1-31
Installation using LATCH Lower Anchors .1-23
Installation using the seat belts ......1-25
Precautions on child restraints .......1-19
Child safety .................. .1-13
Chimes, Audible reminders ...........2-15

FluidAutomatic transmission fluid (ATF) .....8-11
Brake and clutch fluid ............8-12
Brake fluid ................. .8-12
Capacities and recommended fuel/
lubricants .................. .9-2
Engine coolant ................ .8-7
Engine oil .................. .8-8
Power steering fluid .............8-11
Window washer fluid .............8-13
FM-AM-SAT radio with Compact Disc (CD)
player ...................... .4-53
Fog light switch ................ .2-36
Front passenger air bag and status light . . .1-42
Front power seat adjustment ...........1-3
Front seat, Front seat adjustment ........1-3
Front-seat active head restraints ........1-10
Fuel Capacities and recommended fuel/
lubricants .................. .9-2
Fuel economy ................ .5-43
Fuel economy information (display) .....4-9
Fuel octane rating .............. .9-3
Fuel recommendation .............9-3
Fuel-filler cap ................ .3-30
Fuel-filler door ............... .3-30
Gauge ..................... .2-7
LOOSE FUEL CAP warning ..........3-32
Fuses ...................... .8-20
Fusible links .................. .8-20
G
Garage door opener, HomeLink Universal
Transceiver ................... .2-51Gascap.....................
.3-30
Gauge ....................... .2-4
Engine coolant temperature gauge .....2-6
Fuel gauge .................. .2-7
Odometer ................... .2-5
Speedometer ................. .2-5
Tachometer ................. .2-6
Trip computer ............... .2-23
General
maintenance .............. .8-2
Glove box .................... .2-44
H
Hands-free phone system, Bluetooth
(models with navigation system) ........4-85
Hands-free phone system, Bluetooth
(models without navigation system) ......4-96
Hard top If the top does not open or close .....3-24
Indicators for retractable hard top
(dot matrix) .............. .2-21, 3-22
Initializing .................. .3-25
Operating using the Intelligent Key . . . .3-25
Retractable hard top operation .......3-18
Hazard warning flasher switch .........2-36
Head restraints .................. .1-7
Headlights Bulb replacement ............. .8-25
Headlight switch .............. .2-32
Xenon headlights .............. .2-31
Heated seats .................. .2-37
Heater Automatic climate control ..........4-29
Engine block heater .............5-55
HomeLink Universal Transceiver ........2-51Hood release
.................. .3-17
Horn ....................... .2-37
I
Ignition switch (Push-button) ................. .5-7
Manual transmission models . . . . . . . .5-16
Immobilizer system .............. .2-27
In-cabin microfilter ............... .4-36
Indicator Dot matrix display ............. .2-16
Lights .................... .2-13
INFINITI Vehicle Immobilizer System ......2-27
INFINITI voice recognition system . . . . . . .4-109
INFO button ................... .4-8
Inside mirror .................. .3-34
Inspection/maintenance
(I/M) test.......9-22
Instrument brightness control .........2-35
Instrument panel ................ .2-3
Intelligent cruise control (ICC) system .....5-21
Preview function .............. .5-42
Intelligent Cruise Control (ICC) system
warning light .................. .2-10
Intelligent Key .................. .3-2
Intelligent Key battery discharge indicator . .2-19
Intelligent Key insertion indicator . ......2-18
Intelligent Key removal indicator ........2-18
Intelligent Key system ..............3-6
Battery replacement .............8-22
Key operating range .............3-8
Key operation ................ .3-9
Warning light ................ .2-10
Warning signals ............... .3-11
Intelligent Key warning light ..........2-10
10-3

Engine oil.................. .8-8
Engine oil viscosity ............. .9-5
Oil filter replacement indicator .......2-22
Opening the retractable hard top . . . .3-23, 3-25
Operating the retractable hard top .......3-18
Operation, Indicators for operation .......2-18
Outside air temperature .............2-24
Outside mirrors ................. .3-35
Overheat, If your vehicle overheats ......6-16
Owner’s Manual/Service Manual order
information ................... .9-23
P
Panic alarm ................... .3-15
Parking Brake break-in ............... .5-48
Parking brake operation ...........5-18
Parking brake release warning .......2-19
Parking on hills .............. .5-44
Phone Bluetooth hands-free phone system
(models with navigation system) ......4-85
Bluetooth hands-free phone system
(models without navigation system) . . . .4-96
Car phone or CB radio ............4-85
Pop-up roll bar system .............1-49
Power Front seat adjustment .............1-3
Power door lock ............... .3-4
Power outlet ................ .2-41
Power steering fluid .............8-11
Power steering system ...........5-47
Power windows .............. .2-46
Pre-crash seat belts .............. .1-15Precautions
Audio operation .............. .4-37
Braking precautions .............5-48
Child restraints ............... .1-19
Cruise control ................ .5-19
Maintenance ................. .8-5
Seat

belt usage ............... .1-11
Supplemental restraint system .......1-35
When starting and driving ..........5-2
Preview function ................ .5-49
Preview function (for Intelligent cruise
control system) ................. .5-42
Preview Function warning light .........2-12
Push starting .................. .6-16
Push warning (Automatic Transmission
models) ..................... .2-19
Push-button ignition switch .........5-7, 5-8
R
Radio ...................... .4-37
Car phone or CB radio ............4-85
FM-AM-SAT radio with Compact Disc (CD)
player .................... .4-53
Rain-sensing auto wiper system ........2-30
Rapid air pressure loss ..............5-6
Readiness for inspection/maintenance (I/M)
test ....................... .9-22
Rear window and outside mirror defroster
switch ...................... .2-31
Rearview monitor ............... .4-22
Recorders, Event data ............. .9-22
Registering your vehicle in another country . .9-9
Remote keyless entry system ..........3-14Repairing flat tire (with emergency tire
puncture repair kit)
............... .6-3
Reporting safety defects .............9-21
Retractable hard top .............. .3-18
Roadside assistance program . . . .......6-2
Rollover ...................... .5-5
Roof, Retractable hard top ...........3-18
S
Safety, Child seat belts .............1-13
Satellite radio operation ............4-54
Seat adjustment Front power seat adjustment .........1-3
Front seats .................. .1-3
Seat belt(s) Child safety ................. .1-13
Infants .................... .1-14
Injured persons ............... .1-14
Larger

children ............... .1-14
Pre-crash seat belts .............1-15
Precautions on seat belt usage . . . . . . .1-11
Pregnant women .............. .1-14
Seat belt cleaning .............. .7-5
Seat belt extenders ............. .1-18
Seat belt guide ............... .1-17
Seat belt maintenance ............1-18
Seat belt warning light ...........2-12
Seat belts .................. .1-11
Seat belts with pretensioners ........1-47
Small children ................ .1-14
Three-point type............... .1-15
Seat synchronization function . . . . . . . . .3-37
Seat(s) Climate controlled seats ..........2-38
10-5