2011 INFINITI EX service

In the event of a roadside emergency, Roadside
Assistance Service is available to you. Please
refer to your Warranty Information Booklet
(U.S.) or Warranty & Roadside Assistance Infor-
mation Booklet (Canada) for details.To shut off the engine in an emergency situa-
tion, while driving perform the following proce-
dure:
●
Rapidly push the push-button ignition
switch 3 consecutive times, or
● Push and hold the push-button ignition
switch for more than 2 seconds.TIRE PRESSURE MONITORING SYSTEM
(TPMS)
This vehicle is equipped with the Tire Pressure
Monitoring System (TPMS). It monitors tire
pressure of all tires except the spare. When the
low tire pressure warning light is lit and the
CHECK TIRE PRESSURE warning appears on the
dot matrix liquid crystal display, one or more of
your tires is significantly under-inflated. If the
vehicle is being driven with low tire pressure,
the TPMS will activate and warn you of it by the
low tire pressure warning light. This system will
activate only when the vehicle is driven at
speeds above 16 MPH (25 km/h). For more
details, see “WARNING/INDICATOR LIGHTS AND
AUDIBLE REMINDERS” in the “2. Instruments
and controls” section and “TIRE PRESSURE
MONITORING SYSTEM (TPMS)” in the “5. Start-
ing and driving” section.
ROADSIDE ASSISTANCE PROGRAM EMERGENCY ENGINE SHUT OFFFLAT TIRE
6-2In case of emergency

4. Get out of the vehicle. Look and listen forsteam or coolant escaping from the radia-
tor before opening the hood. (If steam or
coolant is escaping, turn off the engine.)
Do not open the hood further until no
steam or coolant can be seen.
5. Open the engine hood.
WARNING
If steam or water is coming from the engine,
stand clear to prevent getting burned.
6. Visually check drive belts for damage or looseness. Also check if the cooling fan is
running. The radiator hoses and radiator
should not leak water. If coolant is leak-
ing or the cooling fan does not run, stop
the engine.
WARNING
Be careful not to allow your hands, hair, jewelry
or clothing to come into contact with, or get
caught in, engine belts or the engine cooling
fan. The engine cooling fan can start at any
time.
7. After the engine cools down, check thecoolant level in the reservoir tank with the
engine running. Add coolant to the reser-
voir tank if necessary. Have your vehicle
repaired at the nearest INFINITI retailer.
If needed, Roadside Assistance is available.
Please see your Warranty Information Booklet
or Roadside Assistance I.D. Card for the toll-free
number to call (U.S.) or Warranty Information
Booklet (Canada). When towing your vehicle, all State (Provincial
in Canada) and local regulations for towing
must be followed. Incorrect towing equipment
could damage your vehicle. Towing instructions
are available from an INFINITI retailer. Local
service operators are familiar with the appli-
cable laws and procedures for towing. To assure
proper towing and to prevent accidental dam-
age to your vehicle, INFINITI recommends that
you have a service operator tow your vehicle. It
is advisable to have the service operator care-
fully read the following precautions.
WARNING
●
Never ride in a vehicle that is being towed.
● Never get under your vehicle after it has been
lifted by a tow truck.
CAUTION
● When towing, make sure that the transmis-
sion, axles, steering system and powertrain
are in working condition. If any unit is dam-
aged, dollies must be used.
● Always attach safety chains before towing.
TOWING YOUR VEHICLE
In case of emergency6-11

8 Maintenance and do-it-yourself
Maintenance requirement.......................... 8-2
Scheduled maintenance ........................ 8-2
General maintenance ........................... 8-2
Where to go for service ......................... 8-2
General maintenance .............................. 8-2
Explanation of maintenance items ............... 8-2
Maintenance precautions .......................... 8-5
Engine compartment check locations ................ 8-6
VQ35HR engine ................................ 8-6
Engine cooling system ............................. 8-6
Checking engine coolant level ................... 8-7
Changing engine coolant ........................ 8-8
Engine oil ........................................ 8-8
Checking engine oil level ....................... 8-8
Changing engine oil and filter ................... 8-8
Automatic transmission fluid .......................8-11
Power steering fluid ............................... 8-11
Brake fluid ...................................... 8-12
Window washer fluid ............................. 8-12
Battery .......................................... 8-13
Jump starting ................................. 8-14
Variable voltage control system ...................8-15
Drive belts ....................................... 8-15Spark plugs
..................................... 8-16
Replacing spark plugs ......................... 8-16
Air cleaner ....................................... 8-16
Windshield wiper blades .......................... 8-17
Cleaning ...................................... 8-17
Replacing ..................................... 8-18
Rear window wiper blades ........................8-19
Brakes .......................................... 8-19
Self-adjusting brakes .......................... 8-19
Brake pad wear warning ....................... 8-19
Fuses ........................................... 8-20
Engine compartment ........................... 8-20
Passenger compartment ....................... 8-21
Intelligent Key battery replacement ................8-22
Lights ........................................... 8-24
Headlights .................................... 8-25
Exterior

and interior lights ..................... 8-26
Wheels and tires ................................. 8-28
Tire pressure .................................. 8-28
Tire labeling .................................. 8-31
Types of tires ................................. 8-33
Tire chains ................................... 8-34
Changing wheels and tires..................... 8-35

Your new INFINITI has been designed to have
minimum maintenance requirements with long
service intervals to save you both time and
money. However, some day-to-day and regular
maintenance is essential to maintain your
INFINITI’s fine mechanical condition, as well as
its emission and engine performance.
It is the owner’s responsibility to make sure that
the scheduled maintenance, as well as general
maintenance, is performed.
As the vehicle owner, you are the only one who
can ensure that your vehicle receives the proper
maintenance care. You are a vital link in the
maintenance chain.
SCHEDULED MAINTENANCE
For your convenience, both required and op-
tional scheduled maintenance items are de-
scribed and listed in your “INFINITI Service and
Maintenance Guide”. You must refer to that
guide to ensure that necessary maintenance is
performed on your INFINITI at regular intervals.
GENERAL MAINTENANCE
General maintenance includes those items
which should be checked during normal day-to-
day operation. They are essential for propervehicle operation. It is your responsibility to
perform these procedures regularly as pre-
scribed.
Performing general maintenance checks re-
quires minimal mechanical skill and only a few
general automotive tools.
These checks or inspections can be done by
yourself, a qualified technician or, if you prefer,
an INFINITI retailer.
WHERE TO GO FOR SERVICE
If maintenance service is required or your ve-
hicle appears to malfunction, have the systems
checked and serviced by an INFINITI retailer.
INFINITI technicians are well-trained specialists
and are kept up to date with the latest service
information through technical bulletins, service
tips, and in-retailership information systems.
They are completely qualified to work on
INFINITI vehicles
beforework begins.
You can be confident that an INFINITI retailer’s
service department performs the best job to
meet the maintenance requirements on your
vehicle — in a reliable and economical way. During the normal day-to-day operation of the
vehicle, general maintenance should be per-
formed regularly as prescribed in this section. If
you detect any unusual sounds, vibrations or
smell, be sure to check for the cause or have an
INFINITI retailer do it promptly. In addition, you
should notify an INFINITI retailer if you think
that repairs are required.
When performing any checks or maintenance
work, see “MAINTENANCE PRECAUTIONS” later
in this section.EXPLANATION OF MAINTENANCE
ITEMS
Additional information on the following items
with “*” is found later in this section.
Outside the vehicle
The maintenance items listed here should be
performed from time to time, unless otherwise
specified.
Doors and engine hood:
Check that all doors
and the engine hood, operate properly. Also
ensure that all latches lock securely. Lubricate
hinges, latches, latch pins, rollers and links if
necessary. Make sure that the secondary latch
keeps the hood from opening when the primary
latch is released.
MAINTENANCE REQUIREMENT GENERAL MAINTENANCE
8-2Maintenance and do-it-yourself

When performing any inspection or mainte-
nance work on your vehicle, always take care to
prevent serious accidental injury to yourself or
damage to the vehicle. The following are gen-
eral precautions which should be closely ob-
served.
WARNING
●Park the vehicle on a level surface, apply the
parking brake securely and block the wheels
to prevent the vehicle from moving. Move
the selector lever to P (Park).
● Be sure the ignition switch is in the OFF or
LOCK position when performing any parts
replacement or repairs.
● Never connect or disconnect the battery or
any transistorized component while the ig-
nition switch is in the ON position.
● Never leave the engine or automatic trans-
mission related component harnesses dis-
connected while the ignition switch is in the
ON position.
● If you must work with the engine running,
keep your hands, clothing, hair and tools
away from moving fans, belts and any other
moving parts. ●
It is advisable to secure or remove any loose
clothing and remove any jewelry, such as
rings, watches, etc. before working on your
vehicle.
● Always wear eye protection whenever you
work on your vehicle.
● If you must run the engine in an enclosed
space such as a garage, be sure there is
proper ventilation for exhaust gases to
escape.
● Never get under the vehicle while it is sup-
ported only by a jack. If it is necessary to
work under the vehicle, support it with
safety stands.
● Keep smoking materials, flame and sparks
away from fuel tank and the battery.
● Your vehicle is equipped with an automatic
engine cooling fan. It may come on at any
time without warning, even if the ignition
key is in the OFF position and the engine is
not running. To avoid injury, always discon-
nect the negative battery cable before work-
ing near the fan.
● On gasoline engine models, the fuel filter or
fuel lines should be serviced by an INFINITI
retailer because the fuel lines are under high
pressure even when the engine is off.
CAUTION
● Do not work under the hood while the engine
is hot. Turn the engine off and wait until it
cools down.
● Avoid direct contact with used engine oil and
coolant. Improperly disposed engine oil,
coolant, and/or other vehicle fluids can dam-
age the environment. Always conform to lo-
cal regulations for disposal of vehicle fluid.
This “8. Maintenance and do-it-yourself” sec-
tion gives instructions regarding only those
items which are relatively easy for an owner to
perform.
A genuine INFINITI Service Manual is also avail-
able. (See “OWNER’S MANUAL/SERVICE
MANUAL ORDER INFORMATION” in the “9. Tech-
nical and consumer information” section.)
You should be aware that incomplete or im-
proper servicing may result in operating diffi-
culties or excessive emissions, and could affect
your warranty coverage. If in doubt about any
servicing, we recommend that it be done by an
INFINITI retailer.
MAINTENANCE PRECAUTIONS
Maintenance and do-it-yourself8-5

CAUTION
●When adding or replacing coolant, be sure to
use only Genuine NISSAN Long Life
Antifreeze/Coolant (blue) or equivalent.
Genuine NISSAN Long Life
Antifreeze/Coolant (blue) is pre-diluted to
provide antifreeze protection to 34°F
(37°C). If additional freeze protection is
needed due to weather where you operate
your vehicle, add Genuine NISSAN Long Life
Antifreeze/Coolant (blue) concentrate fol-
lowing the directions on the container. If an
equivalent coolant other than Genuine
NISSAN Long Life Antifreeze/Coolant (blue)
is used, follow the coolant manufacturer’s
instructions to maintain minimum antifreeze
protection to 34°F (37°C). The use of
other types of coolant solutions other than
Genuine NISSAN Long Life
Antifreeze/Coolant (blue) or equivalent may
damage the engine cooling system. ●
The life expectancy of the factory-fill coolant
is 105,000 miles (168,000 km) or 7 years.
Mixing any other type of coolant other than
Genuine NISSAN Long Life
Antifreeze/Coolant (blue), including Genu-
ine NISSAN Long Life Antifreeze/Coolant
(green), or the use of non-distilled water will
reduce the life expectancy of the factory-fill
coolant. Refer to the INFINITI Service and
Maintenance Guide for more details.
CHECKING ENGINE COOLANT LEVEL
Check the coolant level in the reservoir when the
engine is cold. If the coolant level is below MIN
2, open the reservoir tank cap and add coolant
up to the MAX
1level. If the reservoir tank is
empty, check the coolant level in the radiator
when the engine is cold. If there is insufficient
coolant in the radiator, fill the radiator with
coolant up to the filler opening and also add it
to the reservoir tank up to the MAX level
1.
Tighten the cap securely after adding engine
coolant.
This vehicle contains Genuine NISSAN Long Life
Antifreeze/Coolant (blue). The life expectancy of
the factory-fill coolant is 105,000 miles
(168,000 km) or 7 years. Mixing any other type
SDI2198
Maintenance and do-it-yourself8-7

of coolant or the use of non-distilled water will
reduce the life expectancy of the factory-fill
coolant. Refer to the INFINITI Service and Main-
tenance Guide for more details.
If the cooling system requires coolant fre-
quently, have it checked by an INFINITI retailer.
CHANGING ENGINE COOLANT
Major cooling system repairs should be per-
formed by an INFINITI retailer. The service pro-
cedures can be found in the appropriate INFINITI
Service Manual.
Improper servicing can result in reduced heater
performance and engine overheating.
WARNING
●To avoid the danger of being scalded, never
change the coolant when the engine is hot.
●
Never remove the radiator cap when the engine
is hot. Serious burns could be caused by high
pressure fluid escaping from the radiator.
●Avoid direct skin contact with used coolant. If
skin contact is made, wash thoroughly with
soap or hand cleaner as soon as possible.
● Keep coolant out of reach of children and
pets.
Engine coolant must be disposed of properly.
Check your local regulations.
CHECKING ENGINE OIL LEVEL
1. Park the vehicle on a level surface and apply the parking brake.
2. Run the engine until it reaches operating temperature.
3. Turn off the engine. Wait more than 15
minutes for the oil to drain back into the oil
pan.
4. Remove the dipstick and wipe it clean. Reinsert it all the way.
5. Remove the dipstick again and check the oil level. It should be within the range
1.
If the oil level is below
2, remove the oil
filler cap and pour recommended oil
through the opening. Do not overfill
3.
6. Recheck oil level with the dipstick.
It is normal to add some oil between oil mainte-
nance intervals or during the break-in period,
depending on the severity of operating condi-
tions.
CAUTION
Oil level should be checked regularly. Operat-
ing the engine with an insufficient amount of oil
can damage the engine, and such damage is
not covered by warranty.
CHANGING ENGINE OIL AND FILTER
Vehicle set-up
1. Park the vehicle on a level surface and apply the parking brake.
2. Run the engine until it reaches operating temperature.
3. Turn the engine off and wait more than 15 minutes.
4. Raise and support the vehicle using a suitable floor jack and safety jack stands.
●Place the safety jack stands under the
vehicle jack-up points.
● A suitable adapter should be attached to
the jack stand saddle.
SDI2045
ENGINE OIL
8-8Maintenance and do-it-yourself

CAUTION
●Do not ground accessories directly to the
battery terminal. Doing so will bypass the
variable voltage control system and the ve-
hicle battery may not charge completely.
● Use electrical accessories with the engine
running to avoid discharging the vehicle
battery.
The variable voltage control system measures
the amount of electrical discharge from the
battery and controls voltage generated by the
generator.
1. Power steering fluid pump
2. Alternator
3. Crankshaft pulley
4. Air conditioner compressor
5. Drive belt auto-tensioner
WARNING
Be sure the ignition switch is in the OFF or LOCK
position before servicing drive belts. The en-
gine could rotate unexpectedly.
1. Visually inspect each belt for signs of unusual wear, cuts, fraying or looseness.
If the belt is in poor condition or loose,
have it replaced or adjusted by an INFINITI
retailer.
2. Have the belts checked regularly for con- dition and tension in accordance with the
maintenance schedule in your “INFINITI
Service and Maintenance Guide”.
VQ35HR engine
SDI2152
VARIABLE VOLTAGE CONTROL SYSTEM DRIVE BELTS
Maintenance and do-it-yourself8-15