2011 HONDA PILOT audio

104Navigation System
System Limitations
Although your navigation system is one
of the most highly sophisticated pieces
of equipment you will find in a modern
automobile, you may find during its use
that it has certain limitations.
The system uses GPS signals to aid in
determining its current location. The
GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies
built into the GPS that the navigation
system must constantly compensate for.
This can cause occasional positioning
errors of up to several hundred feet.
For example, in urban areas where
streets are close together, this could
cause the system to show that you are
traveling on a street that parallels the
street you are actually on. The system
will, under most circumstances, correct
itself while you drive. Depending on your current view of the
sky and the position of the satellites, the
elevation may be shown incorrectly.
You may also notice some delay of the
vehicle position icon at intersections;
this is normal.
GPS Reception Issues
The signals received from the GPS
satellites are extremely weak (less than
a millionth of the strength of a local FM
station) and requir
e an unobstructed
view of sky. The signal can easily be
interrupted or interfered with by the
following:
• Aftermarket metallic window tint above or to the sides of the GPS
antenna (located under the
dashboard)
• Cell phones, PDAs, or other electronic devices docked in a cradle
or lying loose on the dashboard
• Radar detectors mounted on the dashboard
• Remote starters, or “hidden” vehicle tracking systems mounted near the
navigation unit • Other aftermarket audio electronic
devices mounted near the navigation
unit
• Trees, tall buildings, freeway overpasses, tunnels, or overhead
electrical power wires
Although the system will direct you to
your desired destination, it may not
always generate what you consider to be
the most direct rout e. Try changing the
method of routing. See Changing
Routing Method on page47. You may
also have Unverified Area Routing set
to OFF. See Unverified Area Routing on
page 86.
Additionally, the mapping database
contains verified and unverified maps.
See Map Overview on page6.
A Disclaimer screen will warn you if
your route includes unverified streets.
Unverified streets may be missing from
the map, in the wrong location, or have
an incorrect name or address range.
Exercise addition al caution when
driving in these unverified areas.
2011 Pilot

Navigation System109
Customer Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally, you may run into
a specific issue that you cannot find in
the book. You may save yourself a trip
to the dealer by fi rst consulting the
following resources:
• The Troubleshooting section (see page 135).
• The Frequently Asked Questions (FAQs) section (see page 128).
• The FAQs found on the online DVD order site (see “Obtaining a
Navigation Update DVD”).
• For detailed questions regarding HFL, audio, or other systems that
interact with the navigation system,
see your Owner’s Manual, or the
Technology Reference Guide. • Call Honda Customer Relations (see
“Honda Automobile Customer
Service” on page 108).
• For database or PO I issues, follow the
guidelines in the “Reporting Errors”
section (see page 108).
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service advisor. That way, the service
advisor can document the issue for the
factory to allow more efficient
troubleshooting.
Some issues may at first seem random,
but you may notice a pattern. For
example, they only occur when you
enter a specific address, or when driving
on a certain road, or just when it’s cold.
This information is very useful to the
service advisor. Be patient, the service
advisor may be unfamiliar with your
specific issue.
Obtaining a Navigation
Update DVD
Honda is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD or a
replacement DVD, call the Honda
Navigation Disc Fulfillment Center at
(888) 291-4675. You can also order
online by going to
www.hondanavi.com.
NOTE:
DVDs are not available at your dealer. However, the dealer may
order a DVD for you as a courtesy.
There is no program for free DVD
updates.
The DVD order line staff cannot answer technical questions regarding
navigation operation, coverage, or
POIs.
2011 Pilot

110Navigation System
Customer Assistance
Changing the DVD
NOTE:
The system’s database is stored on a
removable DVD. The system will not
work without the DVD. Ensure the door
remains closed at all times.
1. Locate the control unit. It is under the driver’s seat.
2. Remove the DVD wh ile the ignition
switch is in the Accessory (I) position
or in the ON (II) position.
3. Push the OPEN button. An error
message will be displayed on the
screen. This is normal. 4. Push the
Eject button. The DVD will
automatically come out.
5. Pull the DVD straig ht out. Hold the
DVD by the edges. Fingerprints,
scratches, or other contamination on
the playing surface can make the
DVD unreadable.
To install the DVD, make sure the white
label is facing up. Slide the DVD into
the slot. The DVD is automatically
pulled into the contro l unit. Make sure
you close the door. NOTE:
The system will not play movies or
other video/audio discs.
Never “sneak preview” a newer white labeled DVD in the system
unless you plan to keep it. The system
cannot automatically revert to a prior
version DVD. If you must revert to a
previous version DVD, see your
dealer for assistance.
Please keep the door to the navigation control unit closed at all
times.
PC Card
A PC card is not supplied. The PC card
slot is for factory use only. This slot
cannot be used to play audio files.
PC card slot
2011 Pilot

Navigation System125
Coverage Areas
Operation in Alaska and
Hawaii
Certain functions that rely on a satellite
signal will not work correctly in Alaska
and Hawaii. These functions include but
are not limited to XM radio, automatic
clock updates, and time zone
adjustments.
Alaska
If the vehicle was purchased in the
lower 48 states and driven to Alaska, the
system cannot display maps. The
message “Vehicle is out of the
database...” will be displayed.
Hawaii
This section describes the differences in
navigation system operation for vehicles
delivered in Hawaii.
XM Radio
Navigation vehicles delivered to Hawaii
are equipped with XM hardware, but XM
broadcasting is not available; therefore
sections of the manual that mention XM
audio feature do not apply. Vehicles
originally delivered to the U.S. mainland
and shipped to Hawaii also have XM, but
will not function because the XM
satellites (aimed toward the U.S.
mainland) are too far away to obtain
reception.
Map Coverage
All roads displayed on the Hawaii map
screens are detailed coverage roads.
Text related to “unverified” roads or
areas are not applicable. The following
topics do not apply in Hawaii:
• Unverified road descriptions (see page 6, 86)
• Cautions and pop-up windows related to unverified roads (see page 64)
• Setup entries that re late to turning on
or off unverified routing (see
page 87)
• When zooming in and out, there is no 350-mile scale for Hawaii Other Map Issues
• See the coverage section for a list of
islands with coverage (see page 111)
• Freeway Exit information does not exist in Hawaii, so the “Freeway Exit
Info” icon is not shown on the icon
bar.
2011 Pilot

Navigation System127
Coverage Areas
Shipping a Vehicle To or From
Hawaii
Although the DVD in the vehicle
contains maps for both U.S. mainland
and Hawaii, the dealer must perform the
selection of “U.S. mainland” or
“Hawaii” for you. When the dealer
makes the switch from U.S. mainland to
Hawaii or vice versa, the system clears
all user data. Make sure to record any
personal information that you do not
want to lose. NOTE:
Shipping a vehicle from Hawaii to the
U.S. mainland
If you wish to receive XM audio or
Traffic, you must call XM and set up
an account at (800) 852-9696.
Shipping a vehicle from the U.S.
mainland to Hawaii
If a U.S. mainland-delivered vehicle is shipped to Hawaii, there is no XM
reception. It is necessary to see your
Hawaii dealer to allow viewing of
local Hawaii maps.
The issues under “operation in Hawaii” above apply.
2011 Pilot

134Navigation System
Frequently Asked Questions
Daylight savings time occurred, but the navigation system did
not change time even though SETUP shows Auto Daylight
is ON . Go to the
Clock adjustment screen in SETUP and select DST Selection.
Ensure that the correct DST schedule is selected. For more information, see
Clock Adjustment on page93.
The navigation system automatic daylight time feature is not
switching the navigation system clock on the correct dates.
Why is this? 1) Go to the
Clock adjustment screen in SETUP and ensure that Auto
Daylight is ON .
2) The navigation system is designed to switch to daylight savings time
according to the months selected in the DST schedule selection screen.
Ensure that the appropriate schedule is selected. For more information,
see Clock Adjustment on page93.
The navigation system clock switched by one hour for no
apparent reason. Wh at can cause this? 1) You may be driving near
a time zone boundary (see Auto Daylight on
page 94).
2) The navigation system does not switch between standard and daylight
savings time. Set Auto Daylight to ON on the Clock adjustment
screen in SETUP, and ensure that the correct month switching schedule
is chosen on the DST schedule selection screen. See page 94 for more
information.
My battery was disconnected or went dead, and the
navigation system is asking for a code. Where do I find this
code? There should be a card in the glove box with the anti-theft code for the
navigation/audio syst
em. This card contains the 4-digit security code and
serial number. If you cannot find it , your dealer can help you out.
I speak a language other than English. When will other
languages be available for the navigation system? This is being considered
as a future enhancement.
Problem
Solution
2011 Pilot

Navigation System135
Troubleshooting
* If the error persists, or is shown for a wide area, see your dealer.
Screen Error Message Solution
Navigation system is unable to acquire a proper GPS
signal.Make sure there is nothing on the dashboard
blocking the GPS antenna (aftermarket
metallic window tinting or aftermarket devices placed on the dashboard like radar
detectors, cell phones, or loose items). If the dashboard is clear of objects, move the
vehicle to an open space away from tall buildings, trees, etc.
Navigation unit door is open or No DVD disc is inserted.
Please check system. Make sure that the navigation DVD disc is
inserted with the label side up and the
navigation unit door is fully snapped closed (see page 110).
No DVD disc. Please check system. Check that the navigation DVD disc is inserted with the label side up (page 110). If the
problem persists, see your dealer.
DVD disc reading error (unformatted). Please consult
your dealer. Check the DVD disc surface for deep scratches or other damage. Make sure you are
using a navigation DVD (white-colored labe
l). The system cannot read other mapping
databases or video DVDs. If the problem persists, see your dealer.
Display temp is too high. System will shut down until
display cools down. This message will appear briefly when the display temperature is too high, and then the
display will turn off until the temperature
cools down. The system will turn back on
when the display cools down.
Outside temperature is low. System will take awhile to
start up. The temperature is below -22°F and the na
vigation ECU has difficulty reading the
DVD. The system will start up when the temperature warms up.
Navigation system voice rec ognition cannot be activated
when another unit is using the audio system. Bluetooth® HandsFreeLink® can override the navigation system. Make sure the
HFL
TALK button is not on when you press the NAVI TALK button, or the message will
appear. Simply press the HFL BACK button to resume control of the navigation voice
buttons.
Route has not been complete d. Please try again from a
different location. This message will appear when you are routing to or from a place (new area) that is not
in the database. Try planning a different
route to or from a different location.*
No alternate route found. Original route wi ll be followed. No alternative route method was found. The original route method will be used.*
Ensure that a road name is displayed at the bottom of the map.
This destination cannot be found in database .The destination was not found in the database. Try another destination nearby, or select
the destination with the Interface Dial.*
Vehicle is out of the database coverage area. The vehicle is located outside of the mapped area provided by your navigation DVD.
See page 111 for map coverage.
2011 Pilot

Navigation System137
Glossary
Initialization - This refers to the period
needed to reacquire the GPS satellite
orbital information whenever the
navigation system power has been
disconnected. This can take 10 to 45
minutes with the ve hicle out in an
open area.
LCD - Liquid Crystal Display. The
navigation screen.
Map Matching - The received GPS information allows the navigation
system to position the vehicle on the
map. Map matching has occurred if
the map screen is displaying the
current street name in the bottom-
shaded area.
Mic - Abbreviation for the microphone
used for receiving voice commands.
It is located near the map light in the
ceiling. MW -
Maneuver Window. While en
route to a destination, this window
displays information about the next
maneuver.
Navi - Abbreviation for the navigation
system.
North Pointer - The map symbol
showing the map orientation. See
page 57.
Off Route - This occurs when the user leaves mapped roads. Off-road
tracking dots (“breadcrumbs”) are
displayed if the option is enabled in
the SETUP screen. The user can use
them to return to a mapped road. The
bottom of the navigation screen will
say, “Not on a digitized road.”
Outlying Areas - These are rural areas
that typically have only their main
roads mapped. All other roads are
shown in light brown for reference
only, since they have not been
verified.
PIN - Personal Identification Number.
A random 4-digit number created by
the customer to protect personal
information. POI -
Point of Interest. These are the
businesses, schools, etc. found under
the Places option on the MENU
screen ( Enter destination by ). See
page 50.
Polygon - Colored areas on the map
screen denoting parks, schools, etc.
See Map Screen “features” for a list
of the assigned colors. See page 50.
Reminder - Automatic “pop-up” Calendar message. See Calendar on
page 70.
RES - Rear Entertainment System.
(Factory installed)
Security Code - Code needed to
activate the navigation system or
audio system. See Entering the
Security Code on page102.
Unverified Streets - These streets have
not been verified for turn restrictions,
one-way, etc. They are shown in light
brown on the map. Unverified streets
may be missing from the map, shown
in the wrong location, or have an
incorrect name or address range.
2011 Pilot