Navigation System129
Frequently Asked Questions
I insert a PC card with music files, but the CARD button or navigation “PC Card” voice comm ands do not work. What’s wrong?
• After inserting the card, a delay of up to 30 seconds may be required to read the tag information (album, artist , and track names) - this is normal. • Ensure that the music files on the media chip are either WMA or MP3 music format. Other form ats are not recognized. • Some downloaded WMA and MP3 files are copy protected, and require that the copyright authentication f iles accompany the MP3/WMA files on the Card.• Media types and capacities continue to grow. As a rule, stick to Compact Flash or SD media with ca pacities of 2GB or less. Other types of media or larger capacities may work, but have not been tested. • Single-type media PC Card adapto rs are recommended over multimedia- type adaptors.• Ensure that there are files on the card . For SD and other media with a write lock switch, ensure that the write protect is off when adding files to the card. • The system only recogni zes FAT and FAT-32 file format for the media.
Some of the files on the PC card will not play, or I have an eight GB card with 2500 s ongs, but only 999 play. Why is this?
• The quantity of tracks is limited to 999 tracks and a file structure of up to eight folder levels deep. Tracks beyond 999 are simply not recognized. • Ensure that the music files on the media chip are either WMA or MP3 music format. Other form ats are not recognized.
When I eject the media chip but leave the empty adaptor in the PC card slot, the display door will not close. Why is this? To prevent damage to the display mechanism or your PC card/media chip, the system checks for a partially inserted PC card and a partially inserted media chip. Always remove the PC ca rd and media chip when not in use.
The media card will not fully in sert into the PC card slot. What is wrong? • The PC card edge connector or the pins in the back of PC card slot may be damaged. • Never force the card into the slot - the adaptor card should glide smoothly into the slot. See your dealer if the problem persists.
Problem Solution
Navigation System133
Troubleshooting
Screen Error Message Solution
Navigation system is unable to acquire a proper GPS signal.Make sure there is nothing on the dashboard blocking the GPS antenna (aftermarket metallic wi ndow tinting or aftermarket devices placed on the dashboard, like radar detectors, cell phones, or loose items). If the dashboard is clear of objects, move the vehicle to an open space away from tall buildings, trees, etc.
Navigation unit door is open or No DVD disc is inserted. Please check system. Make sure that the navigation DVD disc is inserted with the label side up and the navigation unit door is fully snapped closed (see page 104).
No DVD disc. Please check system. Check that the navigation DVD disc is inserted with the label side up (see page 104). If the problem persists, see your dealer.
DVD disc reading error (unfor matted). Please consult your dealer. Check the DVD disc surface for deep scratches or other damage. Make sure you are using a navigation DVD (turquoise -colored [blue/green] label). The system cannot read other mapping data bases or video DVDs. If the problem persists, see your dealer.
Display temp is too high. Syst em will shut down until display cools down. This message will appear briefly when the display temperature is too high, and then the display will turn off until the temperature cools down. The system will turn back on when the display cools down.
Outside temperature is low. System will take awhile to start up. The temperature is below -22°F and the navigation system has difficulty reading the DVD. The system will st art up when the temperature warms up.
Route has not been complete d. Please try again from a different location. This message will appear when you are routing to or from a place (new area) that is not in the database. Try planning a different route to or from a different location.*
