124Navigation System
Coverage Areas
Setup Screen Differences
The Setup screen differences are minor
and are listed belo w. See the Setup
section (page 75) for additional
information.
Routing and Guidan ce (Unverified
Area Routing On/Off)
This feature is unavailable. All roads
displayed on the map are verified.
Clock Adjust Screen
There is no daylight saving time for
Hawaii. Auto Daylight Saving
Time, Auto Time Zone by GPS , and
DST Selection will not be shown on
the Clock adjustment screen. To test
your adjustment, use the voice control
system, and say “What time is it?” (see
page 95).
Bluetooth ® HandsFreeLink®
Operation
When pairing a cell phone to use the
Bluetooth ® HandsFreeLink® feature,
you may see a “Phone-Data
Connection” screen. If so, do not
complete this portion of the process.
Shipping a Vehicle To or From
Hawaii
Although the DVD in the vehicle
contains maps for both U.S. mainland
and Hawaii, the dealer must perform the
selection of “U.S. mainland” or
“Hawaii” for you. When the dealer
makes the switch from U.S. mainland to
Hawaii or vice versa, the system clears
all user data. Make sure to record any
personal information that you do not
want to lose.
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Navigation System125
Frequently Asked Questions
Map and Features, Voice Oper ation, Entering Addresses
Problem Solution
Why does the Disclaimer screen need to be displayed every
time I start the car? I am the only driver. The
Disclaimer screen reminds you and your guest drivers to always
operate the navigation sy stem in a safe manner.
The Setup or Information screen has “grayed out” items that
I cannot select. Why? You need to select
OK on the Disclaimer screen to view these items. See
System Function Diagram on page21.
I tried entering an address, but th e city or street could not be
found. Is there any other way to route to the location? Some cities are lumped in with a major metro area. Try entering the street
first. In rural “unverified” areas or ne
w subdivisions, streets may be missing
or only partially numbered. Try selecting the destination directly from the
map. See By Map Input on page37.
When I enter an address, some letters become grayed out. Is
this normal? Yes. As you enter each letter in an addr
ess or a point of interest (POI), the
system looks in the databa se to see what letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Addre sses, Previous Destinations,
or the Home Address? This is done in the
Setup screen (second) under “P ersonal Information.”
See page 78.
I cannot hear the navigation system voice. 1) Ensure that Volume in the Setup screen (first) is not Off. See page 75.
2) Go to “Basic Settings” in the Setup screen (second), and set Voice
Recognition Feedback to On . See page 94.
The voice control system is ha ving difficulty recognizing my
voice commands. Ensure that the vents are not blowing on the microphone on the ceiling, the
vehicle is as quiet as
possible, and you are using the correct command when
speaking (see Improving Voice Recognition on page13). Say “Help” at any
screen to see a list of the applicable voice commands. If the system cannot
recognize your command because of background noise, speak louder.
When the system pronounces the street name in the guidance
command or reads the destinati on address, it sounds strange.
What causes this? The basic guidance phrase uses a studio
-recorded voice, but the street name
is pronounced by the system us ing a machine-generated voice.
Consequently, the name may be misp ronounced or sound strange at times.
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126Navigation System
When I drive at night, the screen
is bright and will not switch
to the night display mode. Why? The system thinks it is in Day
display mode. Verify the following: The
display mode in Setup is set to Auto , the dash brightness is not set to
maximum (must adjust with headlights on), and Map Color in Setup is set
to Black for Night. See Display on page 76.
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The disp
lay mode in Setup is set to Auto, and Map
Color in Setup is set to White for Day. See Display on page 76.
During the day, I turned on the lights because it started to
rain, but the screen went dark. How can I make it still display
day mode? Adjust the dash brightness (+) button
(with headlights on) to full brightness.
Remember to set it back to a medium set ting, or at night, the screen will be
bright. See Display on page 76.
How can I input my destination using map coordinates? The navigation system was not designed for th is. However, you can view
the coordinates of an address by touching the vehicle position icon on the
map. See Map Screen Legend on page51.
How do I change or remove my PIN? Go to “Personal Information” in the Setup screen (second), and select PIN
Number . Select User 1 or User 2 and enter your existing PIN, and then
you have the choice to change or remove the PIN. See page 82.
I forgot the PIN for Home, or the PIN for personal addresses
(User 1 or User 2). How do I reset it? PINs are optional. See information regarding PINs on page
82. Your dealer
can reset the PIN for you.
CALL is not available on the Calculate route to screen.
Why? Your phone is not paired to HFL, or if
your phone is paired, it is in use or
does not have good coverage; press the NAVI BACK button.
Problem
Solution
Frequently Asked Questions
2011 CR-Z
Navigation System127
Frequently Asked Questions
Guidance, Routing
Problem Solution
The navigation does not route me the same way I would go, or
the way some other mapping progr am displays. Why is this?The navigation system attempts to
generate the optimum route. See
Changing the Routing Method on page47.
Why is the street I’m on not shown on the map? It has been
here for more than a year. The mapping database is
constantly undergoing revision. See page105 for
ways to obtain the latest de tailed coverage information.
The vehicle position icon is not following the road, and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing. • The GPS antenna (located at the back
of instrument panel) may be blocked
by personal items. For best reception, remove items from the dashboard,
such as radar detectors, ce ll phones, or loose articles.
• Metallic tinting or other aftermarke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page 100.
I entered a destination, but th e blue highlighted route and
voice guidance stopped, or turned into a blue/pink dashed line
before I got to my dest ination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page 85.
The map rotates while I make turns. How can I stop this? Select the North-up map orientation by voice, or by touching the map
orientation icon on the map screen. See Map Orientation on page56.
Sometimes, I cannot select between the North-up and
Heading-up map orienta tions. Why is this? The Heading-up map orient
ation can only be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page55.
While driving to my destinati on, the “time to go” display
sometimes increases, even though I am getting closer. The “Time to go” is based on actual
road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based on your actual spee d to give you a better estimate of
arrival time.
The vehicle position icon on the map “lags” a short distance
behind, especially when I arrive at an intersection. Is there
anything wrong? No. When at an intersection, the syst
em is unaware of the width of the
intersecting road. Large differences in vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page100.
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128Navigation System
While I drive, my screen s
hows white dots (“breadcrumbs”)
on it. What do they mean? These are called “breadcrumbs.”
If you drive more than 1/2 mile from
mapped roads, the off-road tracking feature begins to function. See Off-road
Tracking on pages 61 and 92.
How can I get rid of the white dots (“breadcrumbs”) from my
screen? Go to “Vehicle” in the
Setup screen (second), and set Off-road Tracking
to Off , then return to the map. See page 92.
A road that I selected to avoi d is being used when routing.
What is wrong? When you “draw” your area to avoid, make
sure to select sections of roads
that include at least one intersection. See page89.
When I arrive at my destination, the bull’s-eye is shown at a
different location on the street. Why? The system calculates the bull’s-eye location based on th
e street address
range allocated for that street. See Destination Icon on page56 for an
example.
My elevation (shown when I t ouch the vehicle position icon)
seems to fluctuate even though my elevation has not changed. This is normal and due to errors in sa
tellite position. The elevation can vary
+/- 100 feet. See System Limitations on page100.
My elevation is missing on the “current pos ition” screen.
Why? If the GPS antenna cannot receive at least four satellites, the elevation is not
displayed. Try moving the vehicle into an open area. If the elevation is zero
or below sea level, the elev
ation is also not displayed.
Problem
Solution
Frequently Asked Questions
2011 CR-Z
130Navigation System
Display, PC Card, Accessories
ProblemSolution
The display appears dim when starting the car in really cold
weather. Is there a problem? No. This is normal, and it will become brighter after a few minutes.
The screen does not close completely. Why is this?• Ensure that it is not during inse rting/ejecting a CD. The screen cannot be
closed if a CD is not completely inserted in the unit.
• Ensure that it is not during insert ing/ejecting the DVD. The screen cannot
be closed if the DVD is not completely inserted in the unit.
• Ensure that a PC card is inserted co mpletely. The screen cannot be closed
if a PC card is not completely inserted in the unit. Moreover, the
recognition of a PC card takes about 1-2 seconds after it is inserted. The
screen cannot be closed during this recognition.
• Ensure that the media clip is inserted into the PC card adaptor. Eject the PC card adaptor when not in use.
Where can I get PC card adaptors or the media chips that go
into them? • Any computer store sell
s PCMCIA PC card adaptors, and various types
and capacities of media chips for them. Ask for Compact Flash or SD
media and adaptors.
• Hard Disk Drive type media are not recommended because they can fail in
a hot car.
How do I put music files onto the PC Ca rd ?You can use your home PC to move MP3 or WMA music files to your PC
card. Most laptops have a slot to plug in your PC card. For desktop PCs,
USB adaptors are available that can accept your PC card or media chip.
Move files to the card like to any other hard drive.
Frequently Asked Questions
2011 CR-Z
Navigation System131
Frequently Asked Questions
I insert a PC card with music files, but the CARD button or
navigation “PC Card” voice comm ands do not work. What’s
wrong? • After inserting the card, a delay of
up to 30 seconds may be required to
read the tag information (album, artist , and track names) - this is normal.
• Ensure that the music files on the media chip are either WMA or MP3 music format. Other form ats are not recognized.
• Some downloaded WMA and MP3 files are copy protected, and require
that the copyright authentication f iles accompany the MP3/WMA files on
the Card.
• Media types and capacities continue to grow. As a rule, stick to Compact Flash or SD media with ca pacities of 2GB or less. Other types of media or
larger capacities may work, but have not been tested.
• Single-type media PC Card adapto rs are recommended over multimedia-
type adaptors.
• Ensure that there are files on the car d. For SD and other media with a
write-lock switch, ensure that the write protect is off when adding files to
the card.
• The system only recogni zes FAT and FAT-32 file format for the media.
Some of the files on the PC card will not play, or I have an
eight GB card with 2500 s ongs, but only 999 play. Why is
this? • The quantity of tracks is limited to
999 tracks and a file structure of up to
eight folder levels deep. Tracks beyond 999 are simply not recognized.
• Ensure that the music files on the media chip are either WMA or MP3 music format. Other form ats are not recognized.
When I eject the media chip but leave the empty adaptor in
the PC card slot, the display door will not close. Why is this?To prevent damage to the display mechanism or your PC card/media chip,
the system checks for a partially inserted PC card and a partially inserted
media chip. Always remove the PC ca
rd and media chip when not in use.
The media card will not fully in sert into the PC card slot.
What is wrong? • The PC card edge connector or the pins
in the back of PC card slot may be
damaged.
• Never force the card into the slot - the adaptor card should glide smoothly
into the slot. See your dealer if the problem persists.
Problem
Solution
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Navigation System135
Troubleshooting
Screen Error Message Solution
Navigation system is unable to acquire a proper GPS signal.
Make sure there is nothing on the dashboard blocking the GPS antenna
(aftermarket metallic window tinting or aftermarke t devices placed on the
dashboard, like radar detectors, cell phones, or loose items). If the dashboard
is clear of objects, move the vehicle to an open space away from tall buildings,
trees, etc.
Navigation unit door is open or No DVD disc is inserted.
Please check system. Make sure that the navigation DVD disc
is inserted with the label side up
and the navigation unit door is fully snapped closed (see page106).
No DVD disc. Please check system. Check that the navigation DVD disc is in serted with the label side up (see
page 106). If the problem persists, see your dealer.
DVD disc reading error (unfor matted). Please consult your
dealer. Check the DVD disc surface
for deep scratches or other damage. Make sure
you are using a navigation DVD (turquoise-colored [blue/green] label). The
system cannot read other mapping data bases or video DVDs. If the problem
persists, see your dealer.
Display temp is too high. Syst em will shut down until display
cools down. This message will appear briefly when
the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.
Outside temperature is low. System will take a while to start
up. The temperature is below -22°F and
the navigation system has difficulty
reading the DVD. The system will st art up when the temperature warms up.
Route has not been complete d. Please try again from a
different location. This message will appear when you are routing to or from a place (new
area) that is not in the database. Try
planning a different route to or from a
different location.*
No alternate route found. Origin al route will be followed. No alternative route method was f ound. The original route method will be
used.*
Ensure that a road name is di splayed at the bottom of the map.
This destination cannot be found in da tabase.The destination was not found in the database. Try another destination
nearby, or select the des tination with the joystick.*
2011 CR-Z