Black plate (28,1)GMC Yukon/Yukon XL Owner Manual - 2011
1-28 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-GMC-8782
(1‐800‐462-8782)
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
on page 13‑6 for more information. Roadside Assistance and OnStar
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.gmcownercenter.com (U.S.)
or www.gm.ca (Canada).
Black plate (30,1)GMC Yukon/Yukon XL Owner Manual - 2011
5-30 Instruments and Controls
Trip/Fuel Menu Items
(With DIC Buttons)
3(Trip/Fuel):Press to scroll
through the following menu items:
Odometer
Press the trip/fuel button until
ODOMETER displays. This display
shows the distance the vehicle has
been driven in either kilometers (km)
or miles (mi). Pressing the trip
odometer reset stem will also
display the odometer.
To switch between English and
metric measurements, see “Units”
later in this section.
Trip Odometer
Press the trip/fuel button until TRIP
displays. This display shows the
current distance traveled in either
kilometers (km) or miles (mi) since
the last reset for the trip odometer.
Pressing the trip odometer reset
stem will also display the trip
odometer. The trip odometer can be reset to
zero by pressing the set/reset
button while the trip odometer is
displayed. You can also reset the
trip odometer while it is displayed
by pressing and holding the trip
odometer reset stem.
The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the set/reset button
for at least four seconds. The trip
odometer will display the number of
kilometers (km) or miles (mi) driven
since the ignition was last turned on
and the vehicle was moving. Once
the vehicle begins moving, the trip
odometer will accumulate mileage.
For example, if the vehicle was
driven 8 km (5 miles) before it is
started again, and then the
retro-active reset feature is
activated, the display will show 8 km
(5 miles). As the vehicle begins
moving, the display will then
increase to 8.2 km (5.1 miles),
8.4 km (5.2 miles), etc.
Fuel Range
Press the trip/fuel button until
FUEL RANGE displays. This display
shows the approximate number
of remaining kilometers (km) or
miles (mi) the vehicle can be driven
without refueling. The display will
show LOW if the fuel level is low.
The fuel range estimate is based
on an average of the vehicle's fuel
economy over recent driving history
and the amount of fuel remaining
in the fuel tank. This estimate will
change if driving conditions change.
Black plate (34,1)GMC Yukon/Yukon XL Owner Manual - 2011
5-34 Instruments and Controls
See“Integrated Trailer Brake
Control System” underTowing
Equipment on page 9‑84 for more
information.
Engine Hours
Press the vehicle information button
until ENGINE HOURS displays. This
display shows the total number of
hours the engine has run.
Compass Zone Setting
This display allows for setting the
compass zone. See Compass on
page 5‑6
Compass Recalibration
This display allows for calibrating
the compass. See Compass on
page 5‑6
Blank Display
This display shows no information.Trip Odometer Reset Stem
Menu Items (With DIC Buttons)
Use the trip odometer reset stem
to view the odometer and trip
odometer. The Language selection
and Engine Hours display can also
be accessed with the trip odometer
reset stem.
Odometer
Press the trip odometer reset stem
until ODOMETER displays. This
display shows the distance the
vehicle has been driven in either
kilometers (km) or miles (mi).
Trip Odometer
Press the trip odometer reset
stem until TRIP displays. This
display shows the current distance
traveled in either kilometers (km) or
miles (mi) since the last reset for the
trip odometer.
The trip odometer can be reset to
zero by pressing and holding the trip
odometer reset stem while the trip
odometer is displayed. The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage. For
example, if the vehicle was driven
8 km (5 miles) before it is started
again, and then the retro-active
reset feature is activated, the
display will show 8 km (5 miles).
As the vehicle begins moving, the
display will then increase to 8.2 km
(5.1 miles), 8.4 km (5.2 miles), etc.
Black plate (36,1)GMC Yukon/Yukon XL Owner Manual - 2011
5-36 Instruments and Controls
The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage. For
example, if the vehicle was driven
8 km (5 miles) before it is started
again, and then the retro-active
reset feature is activated, the
display will show 8 km (5 miles).
As the vehicle begins moving, the
display will then increase to 8.2 km
(5.1 miles), 8.4 km (5.2 miles), etc.Transmission Temperature
Press the trip odometer reset stem
until TRANS TEMP displays. This
display shows the temperature of
the automatic transmission fluid in
either degrees Celsius (°C) or
degrees Fahrenheit (°F).
Trailer Gain and Output
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
the trailer brake display appears in
the DIC. Press the trip odometer
reset stem until TRAILER GAIN and
OUTPUT display.
TRAILER GAIN shows the trailer
gain setting. This setting can be
adjusted from 0.0 to 10.0 with
either a trailer connected or
disconnected. To adjust this setting,
see
“Integrated Trailer Brake Control
System” underTowing Equipment
on page 9‑84 for more information. OUTPUT shows the power output
to the trailer anytime a trailer with
electric brakes is connected. Output
is displayed in 0 to 10 bars. Dashes
may appear in the OUTPUT display.
See
“Integrated Trailer Brake
Control System” underTowing
Equipment on page 9‑84 for more
information.
Compass Zone Setting
This display allows for setting the
compass zone. See Compass on
page 5‑6 for more information.
Compass Recalibration
This display allows for calibrating
the compass. See Compass on
page 5‑6 for more information.
Black plate (4,1)GMC Yukon/Yukon XL Owner Manual - 2011
10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.(Continued)
WARNING (Continued)
.Be sure to use the proper
nuts, bolts, and other
fasteners. Metric and English
fasteners can be easily
confused. If the wrong
fasteners are used, parts
can later break or fall off.
You could be hurt.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on page 13‑12. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Airbag System
Check on page 3‑53.
Keep a record with all parts receipts
and list the mileage and the date
of any service work performed.
See Maintenance Records on
page 11‑10.
Black plate (10,1)GMC Yukon/Yukon XL Owner Manual - 2011
10-10 Vehicle Care
An oil of this viscosity grade will
provide easier cold starting for
the engine at extremely low
temperatures. When selecting an oil
of the appropriate viscosity grade,
be sure to always select an oil that
meets the required specification,
dexos. See“Specification” earlier in
this section for more information.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil. The
recommended oils with the dexos
specification and displaying the
dexos certification mark are all that
is needed for good performance and
engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on engine revolutions and engine
temperature, and not on mileage.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
On some vehicles, when the
system has calculated that oil life
has been diminished, a CHANGE
ENGINE OIL SOON message
comes on to indicate that an oil
change is necessary. See Engine
Oil Messages on page 5‑41.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
Black plate (2,1)GMC Yukon/Yukon XL Owner Manual - 2011
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot
be resolved by the dealership
without further help, in the U.S.,
call 1-800-462-8782, Customer
Assistance prompt. In Canada,
call General Motors of Canada
Customer Communication at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification Number
(VIN). This is available from the
vehicle registration or title, or
the plate at the top left of the
instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility.
That is why we suggest following
Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and the dealer
are committed to making sure you
are completely satisfied with the
new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file
with the Better Business Bureau
(BBB) Auto Line
®Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filling out a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with
the decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto
Line Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Black plate (9,1)GMC Yukon/Yukon XL Owner Manual - 2011
Customer Information 13-9
to your destination with minimal
interruption of your daily schedule.
This includes one‐way or round‐trip
shuttle service within reasonable
time and distance parameters of the
dealer's area.
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead
of the dealer's shuttle service, the
expense must be supported by
original receipts and can only
be up to the maximum amount
allowed by GM for shuttle service.
In addition, for U.S. customers,
should you arrange transportation
through a friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual
costs and be supported by original
receipts. See the dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.Courtesy Rental Vehicle
The dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may
include minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as
shuttle service, may not be available
at every dealer. Please contact
the dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the
right to unilaterally modify,
change, or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.