2011 GMC YUKON phone

Black plate (50,1)GMC Yukon/Yukon XL Owner Manual - 2011
7-50 Infotainment System
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags in
the Hands‐Free Directory that is
shared between the Bluetooth and
OnStar systems, if equipped.
The following commands are used
to delete and store phone numbers.
Store:This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored
name tags in the Hands‐Free
Calling Directory and the OnStar
Turn‐by‐Turn Destinations Directory,
if equipped. Using the
“Store”Command
1. Press and holdb gfor
two seconds.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b gfor
two seconds.
2. Say “Digit Store.”
3. Say each digit, one at a time, that you want to store. After
each digit is entered, the system repeats back the digit it heard
followed by a tone. After the last
digit has been entered, say
“Store,”
and then follow the
directions given by the system to
save a name tag for this number.
Using the “Delete”Command
1. Press and hold
b gfor
two seconds.
2. Say “Delete.”
3. Say the name tag you want to delete.
Using the “Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands‐Free
Calling Directory and the OnStar
Turn‐by‐Turn Destinations Directory,
if equipped.
To delete all name tags:
1. Press and hold
b gfor
two seconds.
2. Say “Delete all name tags.”

Black plate (51,1)GMC Yukon/Yukon XL Owner Manual - 2011
Infotainment System 7-51
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the“List”Command
1. Press and hold
b gfor
two seconds.
2. Say “Directory.”
3. Say “Hands‐Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows
a phone number to be dialed by
entering the digits one at a time.
Re‐dial: This command is used to
dial the last number used on the cell
phone. Using the
“Dial”or“Call”
Command
1. Press and hold
b gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number. To hear all of the numbers
recognized by the system, say
“Verify”
at any time.
1. Press and hold
b gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the
last digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re‐dial”Command
1. Press and hold
b gfor
two seconds.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.

Black plate (52,1)GMC Yukon/Yukon XL Owner Manual - 2011
7-52 Infotainment System
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressbgto answer the call.
.Pressc xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressbgto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Pressc xto disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b g.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all callers
together.
Ending a Call
Pressc xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressbg, and
then say “Mute call.”
.To cancel mute, pressbg, and
then say “Un‐mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.

Black plate (53,1)GMC Yukon/Yukon XL Owner Manual - 2011
Infotainment System 7-53
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
bg.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle,
use the audio transfer feature on
the cell phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass‐thru allows access to
the voice recognition commands on
the cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.” The system
responds “Bluetooth ready,”
followed by a tone.
3. Say “Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.

Black plate (54,1)GMC Yukon/Yukon XL Owner Manual - 2011
7-54 Infotainment System
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in
the phone book and phone pairing
information. For information on how
to delete this information, see the
previous section“Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.

Black plate (72,1)GMC Yukon/Yukon XL Owner Manual - 2011
9-72 Driving and Operating
Filling the Tank
{WARNING
Fuel vapor burns violently and a
fuel fire can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the fuel pump
island. Turn off the engine when
refueling. Do not smoke near fuel
or when refueling the vehicle. Do
not use cellular phones. Keep
sparks, flames, and smoking
materials away from fuel. Do not
leave the fuel pump unattended
when refueling the vehicle. This is
against the law in some places.
Do not re-enter the vehicle while
pumping fuel. Keep children away
from the fuel pump; never let
children pump fuel.
The tethered fuel cap is located
behind a hinged fuel door on the
driver side of the vehicle. If the
vehicle has E85 fuel capability, the
fuel cap will be yellow and state
that E85 or gasoline can be used.
SeeFuel E85 (85% Ethanol) on
page 9‑70.To open the fuel door, push the
rearward center edge in and release
and it will open.
To remove the fuel cap, turn it
slowly counterclockwise. The fuel
cap has a spring in it; if the cap is
released too soon, it will spring back
to the right.
While refueling, hang the tethered
fuel cap from the hook on the
fuel door.

Black plate (74,1)GMC Yukon/Yukon XL Owner Manual - 2011
9-74 Driving and Operating
Filling a Portable Fuel
Container
{WARNING
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You can be badly burned
and the vehicle damaged if this
occurs. To help avoid injury to you
and others:
.Dispense fuel only into
approved containers.
.Do not fill a container while
it is inside a vehicle, in a
vehicle's trunk, pickup bed,
or on any surface other than
the ground.(Continued)
WARNING (Continued)
.Bring the fill nozzle in contact
with the inside of the fill
opening before operating the
nozzle. Contact should be
maintained until the filling is
complete.
.Do not smoke while
pumping fuel.
.Do not use a cellular phone
while pumping fuel.
Towing
General Towing
Information
Only use towing equipment that
has been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer.
See the following trailer towing
information in this section:
.For information on driving
while towing a trailer, see
“Driving Characteristics and
Towing Tips.”
.For maximum vehicle and trailer
weights, see“Trailer Towing.”
.For information on equipment
to tow a trailer, see “Towing
Equipment.”

Black plate (1,1)GMC Yukon/Yukon XL Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-6
Scheduling Service Appointments . . . . . . . . . . . . . . 13-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . 13-10
Service Publications Ordering Information . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-15
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-16
Navigation System . . . . . . . . . 13-16
Radio Frequency Identification (RFID) . . . . . . . 13-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that
level. If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.