2011 GMC YUKON service schedule

Black plate (12,1)GMC Yukon/Yukon XL Owner Manual - 2011
10-12 Vehicle Care
Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to
check the transmission fluid level.
The only reason for fluid loss is a
transmission leak or overheated
transmission. If a small leak is
suspected, then use the following
checking procedures to check the
fluid level. However, if there is a
large leak, then it may be necessary
to have the vehicle towed to a
dealer service department and have
it repaired before driving the vehicle
further.
Notice:Use of the incorrect
automatic transmission fluid
may damage the vehicle, and the
damages may not be covered by
the vehicle warranty. Always use
the automatic transmission fluid
listed in Recommended Fluids
and Lubricants on page 11‑7. Change the fluid and filter at the
scheduled maintenance intervals
listed in
Scheduled Maintenance on
page 11‑2. Be sure to use the
transmission fluid listed in
Recommended Fluids and
Lubricants on page 11‑7.
How to Check Automatic
Transmission Fluid
Notice: Too much or too
little fluid can damage the
transmission. Too much can
mean that some of the fluid could
come out and fall on hot engine
parts or exhaust system parts,
starting a fire. Too little fluid
could cause the transmission
to overheat. Be sure to get an
accurate reading if checking the
transmission fluid. Before checking the fluid level,
prepare the vehicle as follows:
1. Start the engine and park the
vehicle on a level surface. Keep
the engine running.
2. Apply the parking brake and place the shift lever in P (Park).
3. With your foot on the brake pedal, move the shift lever
through each gear range,
pausing for about three seconds
in each range. Then, move the
shift lever back to P (Park).
4. Allow the engine to idle (500 –800 rpm) for at least
1 minute. Slowly release the
brake pedal.
5. Keep the engine running and press the Trip/Fuel button or
trip odometer reset stem until
TRANS TEMP (Transmission
Temperature) displays on the
Driver Information Center (DIC).

Black plate (33,1)GMC Yukon/Yukon XL Owner Manual - 2011
Vehicle Care 10-33
3. With the engine off, turn theignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Ignition Transmission
Lock Check
While parked, and with the parking
brake set, try to turn the ignition to
LOCK/OFF in each shift lever
position.
.The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).
.The ignition key should come
out only in LOCK/OFF.
Contact your dealer if service is
required.
Park Brake and P (Park)
Mechanism Check
{WARNING
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
.To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
.To check the P (Park)
mechanism's holding ability:
With the engine running, shift
to P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear or cracking.
See Scheduled Maintenance on
page 11‑2.
Replacement blades come in
different types and are removed in
different ways.
Front Wiper Blade
Replacement
1. Pull the windshield wiper arm connector away from the
windshield.

Black plate (1,1)GMC Yukon/Yukon XL Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-7
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 11-9
Maintenance Records
Maintenance Records . . . . . . 11-10
General Information
Notice: Maintenance
intervals, checks, inspections,
recommended fluids, and
lubricants are necessary to
keep this vehicle in good
working condition. Damage
caused by failure to follow
scheduled maintenance might
not be covered by the vehicle
warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section. We
recommend having your dealer
perform these services. Proper
vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality. Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under
Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑23.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Are driven off-road in the
recommended manner. See
Off-Road Driving on page 9‑7.

Black plate (2,1)GMC Yukon/Yukon XL Owner Manual - 2011
11-2 Service and Maintenance
.Use the recommended fuel.
SeeRecommended Fuel on
page 9‑68.
{WARNING
Performing maintenance work can
be dangerous. Some jobs can
cause serious injury. Perform
maintenance work only if you
have the required know-how and
the proper tools and equipment.
If in doubt, see your dealer to
have a qualified technician do
the work. See Doing Your Own
Service Work on page 10‑4.
At your dealer, you can be certain
that you will receive the highest
level of service available. Your
dealer has specially trained
service technicians, uses genuine
replacement parts, as well as,
up‐to‐date tools and equipment
to ensure fast and accurate
diagnostics. The proper replacement parts,
fluids, and lubricants to use are
listed in
Recommended Fluids
and Lubricants on page 11‑7 and
Maintenance Replacement Parts on
page 11‑9. We recommend the use
of genuine parts from your dealer.
Rotation of New Tires
To maintain ride, handling, and
performance of the vehicle, it is
important that the first rotation
service for new tires be performed.
Tires should be rotated every
12 000 km/7,500 miles. See Tire
Rotation on page 10‑62.
Scheduled
Maintenance
When the Change Engine Oil
Soon Message Displays
Change engine oil and filter. See
Engine Oil on page 10‑7. An
Emission Control Service.
When the CHANGE ENGINE OIL
SOON message displays, service is
required for the vehicle as soon as
possible, within the next 1 000 km/
600 miles. If driving under the best
conditions, the engine oil life system
might not indicate the need for
vehicle service for more than a year.
The engine oil and filter must be
changed at least once a year and
the oil life system must be reset.
Your dealer has trained service
technicians who will perform
this work and reset the system.

Black plate (10,1)GMC Yukon/Yukon XL Owner Manual - 2011
11-10 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Services Performed

Black plate (5,1)GMC Yukon/Yukon XL Owner Manual - 2011
Customer Information 13-5
Other Helpful Links
GMC—www.gmc.com
GMC Merchandise —
www.gmccollection.com
Help Center —
www.gmc.com/helpcenter
.FAQ (Frequently Asked
Questions)
.Contact Us
My GM Canada www.gm.ca
My GM Canada is a
password-protected section of
www.gm.ca where you can save
information on GM vehicles, get
personalized offers, and use handy
tools and forms with greater ease. Here are a few of the valuable
tools and services you will have
access to:
.My Showroom: Find and save
information on vehicles and
current offers in your area.
.My Dealers: Save details such
as address and phone number
for each of your preferred GM
dealers.
.My Driveway: Access quick
links to parts and service
estimates, check trade-in
values, or schedule a service
appointment by adding the
vehicles you own to your
driveway profile.
.My Preferences: Manage your
profile and use tools and forms
with greater ease.
To sign up, visit the My GM.ca
section within www.gm.ca.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.

Black plate (8,1)GMC Yukon/Yukon XL Owner Manual - 2011
13-8 Customer Information
.Alternative Service:If
assistance cannot be provided
right away, the Roadside
Assistance advisor may
give permission to get local
emergency road service.
You will receive payment, up to
$100, after sending the original
receipt to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires
warranty service, contact the dealer
and request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, the
dealer can help minimize your
inconvenience. If the vehicle cannot be
scheduled into the service
department immediately, keep
driving it until it can be scheduled
for service, unless, of course, the
problem is safety related. If it is,
please call the dealership, let them
know this, and ask for instructions.
If the dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for the
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid‐specific warranties in both
the U.S. and Canada.Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Warranty and Owner
Assistance Information” furnished
with each new vehicle provides
detailed warranty coverage
information.
Transportation Options
Warranty service can generally
be completed while you wait.
However, if you are unable
to wait, GM helps to minimize
inconvenience by providing several
transportation options. Depending
on the circumstances, the dealer
can offer one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may
provide shuttle service to get you

Black plate (9,1)GMC Yukon/Yukon XL Owner Manual - 2011
Customer Information 13-9
to your destination with minimal
interruption of your daily schedule.
This includes one‐way or round‐trip
shuttle service within reasonable
time and distance parameters of the
dealer's area.
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead
of the dealer's shuttle service, the
expense must be supported by
original receipts and can only
be up to the maximum amount
allowed by GM for shuttle service.
In addition, for U.S. customers,
should you arrange transportation
through a friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual
costs and be supported by original
receipts. See the dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.Courtesy Rental Vehicle
The dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may
include minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as
shuttle service, may not be available
at every dealer. Please contact
the dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the
right to unilaterally modify,
change, or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.