Black plate (28,1)GMC Yukon/Yukon XL Owner Manual - 2011
7-28 Infotainment System
If the forward arrow is showing on
the display, the system is in pause
mode. If the Pause tab is showing
on the display, the system is in
playback mode. If the DVD screen
is off, press the play button to turn
the screen on.
Some DVDs begin playing after the
previews have finished, although
there could be a delay of up to
30 seconds. If the DVD does
not begin playing the movie
automatically, press the softkey
located under the play/pause
symbol tag displayed on the radio.
If the DVD still does not play, refer
to the on-screen instructions,
if available.
c(Stop):Press to stop playing,
rewinding, or fast forwarding a DVD.
r(Enter): Press to select the
choices that are highlighted in
any menu.
y(Menu): Press to access the
DVD menu. The DVD menu is
different on every DVD. Use the
softkeys located under the
navigation arrows to navigate the
cursor through the DVD menu.
After making a selection press this
button. This button only operates
when using a DVD.
Nav (Navigate): Press to display
directional arrows for navigating
through the menus.
q(Return): Press to exit the
current active menu and return to
the previous menu. This button
operates only when a DVD is
playing and a menu is active.
The rear seat passenger can
navigate the DVD-V and DVD-A
menus and controls through the
remote control. See “Remote
Control” underRear Seat
Entertainment (RSE) System on
page 7‑35 for more information. The video screen automatically
turns on when the DVD-V is
inserted into the DVD slot, and
does not automatically power on
when the DVD-A is inserted into
the DVD slot. It must be manually
turned on by the rear seat occupant
through the remote control power
button.
Using Softkeys to Play a DVD-A
(Audio)
Once a DVD-A is inserted, the radio
display menu shows several tab
options for playback. Press the
softkey located under any tab option
during DVD-A playback.
r/j(Play/Pause):
Press either
the play or pause icon displayed on
the radio, to toggle between pausing
or restarting playback of a DVD.
If the forward arrow is showing on
the display, the system is in pause
mode. If the pause tab is showing
on the display, the system is in
playback mode.
Black plate (38,1)GMC Yukon/Yukon XL Owner Manual - 2011
7-38 Infotainment System
Audio/Video (A/V) Jacks
A. Yellow: Video Input
B. White: Left Audio Input
C. Red: Right Audio Input
The A/V jacks are color coded to
match typical home entertainment
system equipment.
The A/V jacks, located on the rear
of the floor console, allow audio
or video signals to be connected
from an auxiliary device such
as a camcorder or a video gameunit to the RSE system. Adapter
connectors or cables (not included)
may be required to connect the
auxiliary device to the A/V jacks.
Refer to the manufacturer
’s
instructions for proper usage.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen power
on. If the video screen is in the DVD
player mode, pressing the AUX
(auxiliary) button on the remote
control switches the video screen
from the DVD player mode to the
auxiliary device. The audio of the
connected source can be listened to
over the speakers by sourcing the
radio to the auxiliary device or by
sourcing the RSA to the Rear Aux
and listening with the wireless
headphones on Channel 2 or with
the wired headphones. See “Usingthe Auxiliary Input Jack”
under
Auxiliary Devices on page 7‑30 for
more information about changing
the source.
How to Change the RSE Video
Screen Settings
The screen display mode (normal,
full, and zoom), screen brightness,
and setup menu language can be
changed from the on screen setup
menu. To change any feature:
1. Press the
z(display menu)
button on the remote control.
2. Use the remote control
n,q,
p,o(navigation) arrows and
the
r(enter) button to use the
setup menu.
3. Press the
zbutton again to
remove the setup menu from the
screen.
Black plate (40,1)GMC Yukon/Yukon XL Owner Manual - 2011
7-40 Infotainment System
Remote Control
To use the remote control, aim it at
the transmitter window at the rear
of the RSE overhead console and
press the desired button. Direct
sunlight or very bright light could
affect the ability of the RSE
transmitter to receive signals
from the remote control. If the
remote control does not seem to
be working, the batteries might
need to be replaced. See“Battery
Replacement” later in this section. Objects blocking the line of sight
could also affect the function of the
remote control.
If a CD or DVD is in the Radio DVD
slot, the remote control
O(power)
button can be used to turn on the
video screen display and start the
disc. The radio can also turn on the
video screen display. See CD/DVD
Player on page 7‑19 for more
information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
If the remote control becomes
lost or damaged, a new universal
remote control can be purchased.
If this happens, make sure the
universal remote control uses a
code set of Toshiba
®. Remote Control Buttons
O(Power):
Press this button to
turn the video screen on and off.
P(Illumination): Press this button
to turn the remote control backlight
on. The backlight automatically
times out after 7 to 10 seconds if no
other button is pressed while the
backlight is on.
v(Title): Press this button to
return the DVD to the main menu of
the DVD. This function could vary
for each disc.
y(Main Menu): Press this button
to access the DVD menu. The DVD
menu is different on every DVD.
Use the navigation arrows to move
the cursor around the DVD menu.
After making a selection press
the enter button. This button only
operates when using a DVD.
n,q,p,o(Menu Navigation
Arrows): Use the arrow buttons to
navigate through a menu.
Black plate (47,1)GMC Yukon/Yukon XL Owner Manual - 2011
Infotainment System 7-47
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system
can interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
and navigation system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list.
See “Voice Pass-Thru” in this
section for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or
too often could cause a crash
resulting in injury or death. Focus
your attention on driving. A Bluetooth system can use a
Bluetooth‐capable cell phone with
a Hands‐Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones are guaranteed
to work with the in-vehicle Bluetooth
system. See www.gm.com/bluetooth
for more information on compatible
phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
Black plate (63,1)GMC Yukon/Yukon XL Owner Manual - 2011
Driving and Operating 9-63
Rear Vision
Camera (RVC)
This vehicle may have a Rear
Vision Camera system. Read this
entire section before using it.
{WARNING
The Rear Vision Camera (RVC)
system does not replace driver
vision. RVC does not:
.Detect objects that are
outside the camera's field of
view, below the bumper,
or underneath the vehicle.
.Detect children, pedestrians,
bicyclists, or pets.
Do not back the vehicle by only
looking at the RVC screen, or use
the screen during longer, higher
speed backing maneuvers or
where there could be cross-traffic. (Continued)
WARNING (Continued)
Your judged distances using the
screen will differ from actual
distances.
If you do not use proper care
before backing up, you could
hit a vehicle, child, pedestrian,
bicyclist, or pet, resulting in
vehicle damage, injury, or death.
Even though the vehicle has the
RVC system, always check
carefully before backing up by
checking behind and around the
vehicle.
Vehicles Without Navigation
System
The rear vision camera system is
designed to help the driver when
backing up by displaying a view of
the area behind the vehicle. When
the key is in the ON/RUN position
and the driver shifts the vehicle into R (Reverse), the video image
automatically appears on the inside
rear view mirror. Once the driver
shifts out of R (Reverse), the video
image automatically disappears
from the inside rear view mirror.
Turning the Rear Vision Camera
System Off or On
To turn off the rear vision camera
system, press and hold
z, located
on the inside rearview mirror, until
the left indicator light turns off. The
rear camera vision display is now
disabled.
To turn the rear vision camera
system on again, press and
hold
zuntil the left indicator
light illuminates. The rear vision
camera system display is now
enabled and the display will appear
in the mirror normally.
Black plate (64,1)GMC Yukon/Yukon XL Owner Manual - 2011
9-64 Driving and Operating
Vehicles With Navigation
System
The rear vision camera system is
designed to help the driver when
backing up by displaying a view
of the area behind the vehicle.
When the driver shifts the vehicle
into R (Reverse), the video image
automatically appears on the
navigation screen. Once the driver
shifts out of R (Reverse), the
navigation screen will go back to the
last screen that had been displayed,
after a delay.
Turning the Rear Vision Camera
System On or Off
To turn the rear vision camera
system on or off:
1. Shift into P (Park).
2. Press the MENU button to enterthe configure menu options, then
press the MENU hard key to
select Display or touch the
Display screen button. 3. Select the Rear Camera Options
screen button. The Rear Camera
Options screen will display.
4. Select the Video screen button.
When the Video screen button
is highlighted the RVC
system is on. The delay that is received after
shifting out of R (Reverse) is
approximately 10 seconds.
The delay can be cancelled by
performing one of the following:
.Pressing a hard key on the
navigation system.
.Shifting in to P (Park).
.Reach a vehicle speed of
5 mph (8 km/h).
There is a message on the rear
vision camera screen that states
“Check Surroundings for Safety.”
Black plate (65,1)GMC Yukon/Yukon XL Owner Manual - 2011
Driving and Operating 9-65
Adjusting the Brightness and
Contrast of the Screen
To adjust the brightness and
contrast of the screen, press the
MENU button while the rear vision
camera image is on the display. Any
adjustments made will only affect
the rear vision camera screen.
](Brightness):Touch the + (plus)
or –(minus) screen buttons to
increase or decrease the brightness
of the screen.
_(Contrast): Touch the + (plus)
or –(minus) screen buttons to
increase or decrease the contrast of
the screen. Symbols
The navigation system may have
a feature that lets the driver view
symbols on the navigation screen
while using the rear vision camera.
The Ultrasonic Rear Park Assist
(URPA) system must not be
disabled to use the caution symbols.
If URPA has been disabled and the
symbols have been turned on, the
Rear Parking Assist Symbols
Unavailable error message may
display. See
Ultrasonic Parking
Assist on page 9‑58.
The symbols appear when an object
has been detected by the URPA
system. The symbol may cover the
object when viewing the navigation
screen. To turn the symbols on or off:
1. Make sure that URPA has not
been disabled.
2. Shift into P (Park).
3. Press the MENU hard key to enter the configure menu
options, then press the MENU
hard key repeatedly until Display
is selected or touch the Display
screen button.
4. Select the Rear Camera Options screen button. The Rear Camera
Options screen will display.
5. Touch the Symbols screen button. The screen button will be
highlighted when on.
Black plate (1,1)GMC Yukon/Yukon XL Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-6
Scheduling Service Appointments . . . . . . . . . . . . . . 13-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . 13-10
Service Publications Ordering Information . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-15
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-16
Navigation System . . . . . . . . . 13-16
Radio Frequency Identification (RFID) . . . . . . . 13-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that
level. If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.