Black plate (25,1)GMC Terrain Owner Manual - 2011
In Brief 1-25
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-GMC-8782
(1‐800‐462-8782)
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0801
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7
or Roadside Assistance Program
(Mexico) on page 13‑9 for more
information. Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.gmcownercenter.com (U.S.)
or www.gm.ca (Canada).
Black plate (39,1)GMC Terrain Owner Manual - 2011
Seats and Restraints 3-39
If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are
in Step Two of the Customer
Satisfaction Procedure in
this manual. SeeCustomer
Satisfaction Procedure (U.S.
and Canada) on page 13‑1
or Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑61 for additional
important information. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are
in Step Two of the Customer
Satisfaction Procedure in
this manual. See Customer
Satisfaction Procedure (U.S.
and Canada) on page 13‑1
or Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑11 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbag modules,
see What Makes an Airbag
Inflate? on page 3‑31. See your
dealer for service.
Black plate (22,1)GMC Terrain Owner Manual - 2011
9-22 Driving and Operating
Two labels on the vehicle
show how much weight it may
properly carry, the Tire and
Loading Information label and
the Certification label.
{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle. Tire and Loading Information
Label
Label Example
A vehicle specific Tire and
Loading Information label is
attached to the vehicle's center
pillar (B-pillar). With the driver's
door open, you will find the label
attached near the door lock
post. The Tire and Loading
Information label shows the number of occupant seating
positions (A), and the maximum
vehicle capacity weight (B) in
kilograms and pounds.
The Tire and Loading
Information label also shows
the tire size of the original
equipment tires (C) and
the recommended cold tire
inflation pressures (D). For more
information on tires and inflation
see
Tires on page 10‑45 and
Tire Pressure on page 10‑51.
There is also important loading
information on the Certification
label. It tells you the Gross
Vehicle Weight Rating (GVWR)
and the Gross Axle Weight
Rating (GAWR) for the front and
rear axle. See “Certification
Label” later in this section.
Black plate (25,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-25
The label shows the size of the
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of the vehicle. This is called
Gross Vehicle Weight Rating
(GVWR). The GVWR includes
the weight of the vehicle, all
occupants, fuel, and cargo.
The Certification/Tire label also
tells you the maximum weights
for the front and rear axles,
called Gross Axle Weight Rating
(GAWR). To find out the actual
loads on the front and rear
axles, you need to go to a weigh
station and weigh the vehicle.
Your dealer can help you with
this. Be sure to spread out the
load equally on both sides of the
center line.Never exceed the GVWR for the
vehicle, or the GAWR for either
the front or rear axle.
If the vehicle is carrying a heavy
load, it should be spread out.
See
“Steps for Determining
Correct Load Limit” earlier in this
section.
{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle. Your warranty does not cover
parts or components that fail
because of overloading.
The label will help you decide
how much cargo and installed
equipment your vehicle can
carry.
Using heavier suspension
components to get added
durability might not change your
weight ratings. Ask your dealer
to help you load your vehicle the
right way.
Black plate (37,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-37
Drive Systems
All-Wheel Drive
Vehicles with this feature always
send engine power to all four
wheels. It is fully automatic, and
adjusts itself as needed for road
conditions.
When using a compact spare tire
on an AWD vehicle, the system
automatically detects the compact
spare and disables AWD. To restore
AWD operation and prevent
excessive wear on the system,
replace the compact spare with a
full-size tire as soon as possible.
SeeCompact Spare Tire on
page 10‑74 for more information.
Brakes
Antilock Brake
System (ABS)
This vehicle has the Antilock Brake
System (ABS), an advanced
electronic braking system that
helps prevent a braking skid.
When the engine is started and the
vehicle begins to drive away, ABS
checks itself. A momentary motor or
clicking noise might be heard while
this test is going on, and it might
even be noticed that the brake
pedal moves a little. This is normal.If there is a problem with ABS, this
warning light stays on. See Antilock
Brake System (ABS) Warning Light
on page 5‑16.
If driving safely on a wet road and
it becomes necessary to slam on
the brakes and continue braking
to avoid a sudden obstacle, a
computer senses that the wheels
are slowing down. If one of the
wheels is about to stop rolling, the
computer will separately work the
brakes at each wheel.
ABS can change the brake pressure
to each wheel, as required, faster
than any driver could. This can help
the driver steer around the obstacle
while braking hard.
Black plate (2,1)GMC Terrain Owner Manual - 2011
10-2 Vehicle Care
Different Size Tires andWheels . . . . . . . . . . . . . . . . . . . 10-61
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-61
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-63
Wheel Replacement . . . . . . . . 10-63
Tire Chains . . . . . . . . . . . . . . . . . 10-65
If a Tire Goes Flat . . . . . . . . . . 10-65
Tire Changing . . . . . . . . . . . . . . 10-67
Compact Spare Tire . . . . . . . . 10-74
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-75
Towing
Towing the Vehicle . . . . . . . . . 10-79
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-79
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-82
Interior Care . . . . . . . . . . . . . . . . 10-86
Floor Mats . . . . . . . . . . . . . . . . . . 10-89
General Information
For service and parts needs,
visit your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition 65
Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to
cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
Black plate (46,1)GMC Terrain Owner Manual - 2011
10-46 Vehicle Care
Passenger (P‐Metric) Tire Example
(A) Tire Size:The tire size
is a combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section for more detail. (B) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet
or exceed all federal safety
guidelines.
(C) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that
the tire is in compliance
with the U.S. Department of
Transportation Motor Vehicle
Safety Standards.
(D) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT (Department
of Transportation) code are
the Tire Identification Number
(TIN). The TIN shows the
manufacturer and plant code, tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(E) Tire Ply Material
:The type
of cord and number of plies in
the sidewall and under the tread.
(F) Uniform Tire Quality
Grading (UTQG)
:Tire
manufacturers are required
to grade tires based on three
performance factors: treadwear,
traction, and temperature
resistance. For more information
see Uniform Tire Quality
Grading on page 10‑61.
(G) Maximum Cold Inflation
Load Limit
:Maximum load
that can be carried and the
maximum pressure needed to
support that load.
Black plate (47,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-47
Compact Spare Tire Example
(A) Tire Ply Material:The type
of cord and number of plies in
the sidewall and under the tread.
(B) Temporary Use Only
:The
compact spare tire or temporary
use tire has a tread life of
approximately 5 000 km
(3,000 mi) and should not be
driven at speeds over 105 km/h
(65 mph). The compact spare
tire is for emergency use when a regular road tire has lost air
and gone flat. If the vehicle
has a compact spare tire,
see
Compact Spare Tire on
page 10‑74 andIf a Tire Goes
Flat on page 10‑65.
(C) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT (Department
of Transportation) code is the
Tire Identification Number
(TIN). The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(D) Maximum Cold Inflation
Load Limit
:Maximum load
that can be carried and the
maximum pressure needed to
support that load. (E) Tire Inflation
:The
temporary use tire or compact
spare tire should be inflated
to 420 kPa (60 psi). For more
information on tire pressure and
inflation see Tire Pressure on
page 10‑51.
(F) Tire Size
:A combination of
letters and numbers define a
tire's width, height, aspect ratio,
construction type, and service
description. The letter T as the
first character in the tire size
means the tire is for temporary
use only.
(G) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet
or exceed all federal safety
guidelines.