2011 GMC TERRAIN Instrument panel

Black plate (88,1)GMC Terrain Owner Manual - 2011
10-88 Vehicle Care
Leather
Leather, and lighter colored leather
in particular, will need more frequent
cleaning to prevent the buildup of
dust, dirt, and colors transferred
from other items so that these do
not become permanent stains.
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a soft cloth dampened
with a mild soap solution can be
used. Your dealer has a GM
approved leather cleaner available
that provides superior cleaning
performance when used regularly
on finished automotive leathers.
Allow the leather to dry naturally. Do
not use heat, steam, spot lifters or
spot removers, or shoe polish on
leather. Many commercial leather
cleaners and coatings that are sold
to preserve and protect leather
may permanently change the
appearance and feel of the leather
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solventsto clean the interior because they
can alter the appearance by
increasing the gloss in a
non-uniform manner.
Instrument Panel, Vinyl, and
Other Plastic Surfaces
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a clean soft cloth
dampened with a mild soap solution
can be used to gently remove dust
and dirt. Never use spot lifters or
removers on plastic surfaces. Many
commercial cleaners and coatings
that are sold to preserve and
protect soft plastic surfaces
may permanently change the
appearance and feel of the interior
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents
to clean the interior because they
can alter the appearance by
increasing the gloss in a
non-uniform manner.
Some commercial products may
increase gloss on the instrument
panel. The increase in gloss may
cause annoying reflections in the
windshield and even make it difficult
to see through the windshield under
certain conditions.
Notice:
Air fresheners contain
solvents that may cause damage
to plastics and painted surfaces.
Follow the manufacturer ’s
instructions when using air
fresheners in the vehicle. If air
freshener comes in contact with
paint or a plastic surface, blot
immediately with a soft cloth.
Damage caused by using air
fresheners would not be covered
by the vehicle warranty.

Black plate (1,1)GMC Terrain Owner Manual - 2011
Technical Data 12-1
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . 12-1
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-4
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN
is the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
on page 12‑2 for the vehicle's
engine code.
Service Parts
Identification Label
This label, on the inside of the glove
box, has the following information:
.Vehicle Identification
Number (VIN).
.Model designation.
.Paint information.
.Production options and special
equipment.
Do not remove this label from the
vehicle.

Black plate (2,1)GMC Terrain Owner Manual - 2011
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by the dealership without
further help, in the U.S., call
1-800-462-8782. In Canada,
call General Motors of Canada
Customer Communication at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility.
That is why we suggest following
Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and the dealer
are committed to making sure you
are completely satisfied with the
new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file
with the Better Business Bureau
(BBB) Auto Line
®Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filling out a court action, use of the
program is free of charge and your case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto
Line Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

Black plate (4,1)GMC Terrain Owner Manual - 2011
i-4 INDEX
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . . 1-25
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-33
DVD/CD Player . . . . . . . . . . . . . . . . 7-21
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-54
ECO Button . . . . . . . . . . . . . . . . . . . 9-36
Economy Mode Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-64
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-40
Fuses . . . . . . . . . . . . . . . . . . . . . . 10-39
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-42
Engine Air Cleaner/Filter . . . . . . . . . . . 10-15
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-13
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-17 Engine (cont.)
Coolant Heater . . . . . . . . . . . . . . . 9-30
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-10
Cooling System . . . . . . . . . . . . . 10-16
Cooling System Messages . . . 5-25
Cover . . . . . . . . . . . . . . . . . . . . . . . 10-10
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-32
Overheating . . . . . . . . . . . . . . . . 10-21
Power Messages . . . . . . . . . . . . . 5-26
Pressure Light . . . . . . . . . . . . . . . . 5-18
Running While Parked . . . . . . . . 9-33
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-29
Engine Oil Life System . . . . . . . . . . . . . . . . . 10-14
Messages . . . . . . . . . . . . . . . . . . . . 5-26
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-5
Equipment, Towing . . . . . . . . . . . . 9-63
Event Data Recorders . . . . . . . . 13-16
Extender, Safety Belt . . . . . . . . . . 3-24
Exterior Lamp Controls . . . . . . . . . 6-1
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter, Engine Air Cleaner . . . . . . . . . 10-15
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-65 Changing . . . . . . . . . . . . . . . . . . . 10-67
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-89
Fluid Automatic Transmission . . . . 10-15
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-25
Power Steering . . . . . . . . . . . . . 10-23
Washer . . . . . . . . . . . . . . . . . . . . . 10-23
Fog Lamps
Bulb Replacement . . . . . . 6-4, 10-35
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-52 Additives . . . . . . . . . . . . . . . . . . . . . 9-53
E85 (85% Ethanol) . . . . . . . . . . . 9-54
Economy Light . . . . . . . . . . . . . . . 5-18

Black plate (5,1)GMC Terrain Owner Manual - 2011
INDEX i-5
Fuel (cont.)Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-57
Filling the Tank . . . . . . . . . . . . . . . 9-55
Fuels in Foreign Countries . . . . 9-53
Gasoline Specifications . . . . . . . 9-52
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Low Fuel Warning Light . . . . . . . 5-19
Recommended . . . . . . . . . . . . . . . 9-52
Requirements, California . . . . . 9-53
System Messages . . . . . . . . . . . . 5-27
Fuel Economy Driving . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Fuel Economy Mode . . . . . . . . . . . 9-36
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-39
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-40
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-42G
GasolineSpecifications . . . . . . . . . . . . . . . . . 9-52
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . . . 5-9
Tachometer . . . . . . . . . . . . . . . . . . . . 5-9
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-57
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-31
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-33
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-34
High-Beam On Light . . . . . . . . . . 5-19
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-20
Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-15
Heater Engine Coolant . . . . . . . . . . . . . . . 9-30
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-3

Black plate (6,1)GMC Terrain Owner Manual - 2011
i-6 INDEX
High-Beam On Light . . . . . . . . . . . 5-19
Highway Hypnosis . . . . . . . . . . . . . 9-18
Hill and Mountain Roads . . . . . . . 9-18
Hill Start Assist (HSA) . . . . . . . . . 9-39
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-14
I
Ignition Positions . . . . . . . . . . . . . . 9-27
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-29
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-43
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . . 5-8
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-75
K
Key and Lock Messages . . . . . . . 5-27
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-45
Lamps Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Exterior Controls . . . . . . . . . . . . . . . 6-1
License Plate . . . . . . . . . . . . . . . 10-38
Malfunction Indicator . . . . . . . . . 5-13
On Reminder . . . . . . . . . . . . . . . . . 5-20
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lap-Shoulder Belt . . . . . . . . . . . . . 3-20
LATCH System Replacing Parts After aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-54
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-49
Liftgate
Carbon Monoxide . . . . . . . . . 2-8, 2-9 Light
StabiliTrak
®OFF . . . . . . . . . . . . . 5-16
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Illumination Control . . . . . . . . . . . . 6-4
Lights Airbag Readiness . . . . . . . . . . . . . 5-11
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-16
Brake System Warning . . . . . . . 5-15
Charging System . . . . . . . . . . . . . 5-12
Cruise Control . . . . . . . . . . . . . . . . 5-20
Engine Oil Pressure . . . . . . . . . . 5-18
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-20
Fuel Economy . . . . . . . . . . . . . . . . 5-18
High-Beam On . . . . . . . . . . . . . . . . 5-19
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . . 5-19
Safety Belt Reminders . . . . . . . . 5-10
Security . . . . . . . . . . . . . . . . . . . . . . 5-19
Tire Pressure . . . . . . . . . . . . . . . . . 5-17
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-17
Traction Off . . . . . . . . . . . . . . . . . . . 5-16

Black plate (10,1)GMC Terrain Owner Manual - 2011
i-10 INDEX
Seats (cont.)Power Adjustment, Front . . . . . . 3-3
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Reclining Seatbacks . . . . . . . . . . . 3-6
Securing Child Restraints . . . . . . . . . . . . . . 3-55, 3-57
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-12
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-13
Maintenance Records . . . . . . . . 11-9
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering
Information . . . . . . . . . . . . . . . . 13-14
Scheduling Appointments . . . 13-10
Vehicle Messages . . . . . . . . . . . . 5-28
Servicing the Airbag . . . . . . . . . . . 3-37
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-28 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-31
Out of Park . . . . . . . . . . . . . . . . . . . 9-32
Sidemarker Bulb Replacement . . . . . . . . . . 10-35
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-3
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-74
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . . 5-9
StabiliTrak
®OFF Light . . . . . . . . . 5-16
StabiliTrak®System . . . . . . . . . . . 9-41
Start Assist, Hills . . . . . . . . . . . . . . 9-39
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-28
Starting the Engine . . . . . . . . . . . . 9-29
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-23
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-35
Storage
Mass Media (MEM) . . . . . . . . . . . 7-24 Storage Areas
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-1
Convenience Net . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-21
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-18
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . .v
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-2
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 5-9
TaillampsBulb Replacement . . . . . . . . . . 10-35
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-13 Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Time . . . . . . . . . . . . . . . . . . . . . . . . 5-5, 5-6