2011 GMC TERRAIN airbag

Black plate (64,1)GMC Terrain Owner Manual - 2011
9-64 Driving and Operating
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue
of the trailer to help prevent the
tongue from contacting the road if it
becomes separated from the hitch.
Leave enough slack so the rig can
turn. Never allow safety chains to
drag on the ground.
Trailer Brakes
Does the trailer have its own
brakes? Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted, and
maintained properly.
Because the vehicle has antilock
brakes, do not tap into the vehicle's
brake system. If this is done, both
brake systems will not work well,
or at all.
Trailer Sway
Control (TSC)
The vehicle has a Trailer Sway
Control (TSC) feature as part of the
StabiliTrak system. If TSC detects
that the trailer is swaying, the
vehicle's brakes are automatically
applied.
When TSC is applying the brakes,
the TCS/StabiliTrak indicator
light flashes to notify the driver to
reduce speed. SeeTraction Control
System (TCS)/StabiliTrak
®Light on
page 5‑17. If the trailer continues to
sway, StabiliTrak will reduce engine
torque to help slow the vehicle.
TSC will not function if StabiliTrak is
turned off.
Conversions and
Add-Ons
Add-On Electrical
Equipment
Notice: Do not add anything
electrical to the vehicle unless
you check with your dealer first.
Some electrical equipment can
damage the vehicle and the
damage would not be covered
by the vehicle's warranty. Some
add-on electrical equipment can
keep other components from
working as they should.
Add-on equipment can drain the
vehicle's 12‐volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3‑37 andAdding
Equipment to the Airbag-Equipped
Vehicle on page 3‑38.

Black plate (3,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-3
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non‐dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride
and handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non‐GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.GM Accessories are designed to
complement and function with other
systems on the vehicle. Your GM
dealer can accessorize the vehicle
using genuine GM Accessories.
When you go to your GM dealer
and ask for GM Accessories, you
will know that GM-trained and
supported service technicians will
perform the work using genuine GM
Accessories.
Also, see
Adding Equipment to
the Airbag-Equipped Vehicle on
page 3‑38.

Black plate (4,1)GMC Terrain Owner Manual - 2011
10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.(Continued)
WARNING (Continued)
.Be sure to use the proper
nuts, bolts, and other
fasteners. Metric and
English fasteners can be
easily confused. If the wrong
fasteners are used, parts can
later break or fall off. You
could be hurt. If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Service
Publications Ordering Information
on page 13‑14.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle on
page 3‑37.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records on page 11‑9.

Black plate (61,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-61
The Tire and Loading
Information label indicates the
original equipment tires on
the vehicle. SeeVehicle Load
Limits on page 9‑21 for more
information about the Tire and
Loading Information label and its
location on the vehicle.
Different Size Tires and
Wheels
If wheels or tires are installed that
are a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover
may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, and electronic stability
control, the performance of these
systems can also be affected.
{WARNING
If different sized wheels are used,
there may not be an acceptable
level of performance and safety
if tires not recommended for
those wheels are selected. This
increases the chance of a crash
and serious injury. Only use GM
specific wheel and tire systems
developed for the vehicle, and
have them properly installed by a
GM certified technician.
See Buying New Tires on
page 10‑59 andAccessories and
Modifications on page 10‑3 for
additional information.
Uniform Tire Quality
Grading
Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example:
Treadwear 200 Traction AA
Temperature A
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires
by treadwear, traction, and
temperature performance. This
applies only to vehicles sold in
the United States. The grades
are molded on the sidewalls
of most passenger car tires.

Black plate (13,1)GMC Terrain Owner Manual - 2011
Customer Information 13-13
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program (U.S.
and Canada) on page 13‑7or
Roadside Assistance Program
(Mexico) on page 13‑9. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑31.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist
on Genuine GM parts. Remember,
if the vehicle is leased, you may
be obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.

Black plate (16,1)GMC Terrain Owner Manual - 2011
13-16 Customer Information
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that
will assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in the
vehicle were operating.
.Whether or not the driver and
passenger safety belts were
buckled/fastened.
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal.
.How fast the vehicle was
traveling.

Black plate (1,1)GMC Terrain Owner Manual - 2011
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-30
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-64
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-6
Air Cleaner/Filter, Engine . . . . . 10-15
Air Conditioning . . . . . . . . . . . . . . . . 8-3
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Airbag Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-38
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-39
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-31
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-33
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-31 Airbag System (cont.)
What Will You See After
an Airbag Inflates? . . . . . . . . . . 3-31
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-29
Where Are the Airbags? . . . . . . 3-28
Airbags Passenger Status Indicator . . . 5-11
Readiness Light . . . . . . . . . . . . . . 5-11
Servicing Airbag-EquippedVehicles . . . . . . . . . . . . . . . . . . . . . 3-37
System Check . . . . . . . . . . . . . . . . 3-26
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-12
All-Wheel Drive . . . . . . . . . 9-37, 10-27
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-11
Antenna Multi-Band . . . . . . . . . . . . . . . . . . . . 7-18
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 2-12
Alarm System Messages . . . . . 5-28
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-37
Warning Light . . . . . . . . . . . . . . . . . 5-16 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-82
Interior . . . . . . . . . . . . . . . . . . . . . . 10-86
Assistance Program, Roadside . . . . . . . . . . . . . . . 13-7, 13-9
Audio Players . . . . . . . . . . . . . . . . . 7-19 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-21
Audio System Radio Reception . . . . . . . . . . . . . . 7-18
Rear Seat (RSA) . . . . . . . . . . . . . 7-43
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Climate Control System . . . . . . . . 8-3
Headlamp System . . . . . . . . . . . . . 6-3
Automatic Transmission . . . . . . . 9-34
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-15
Manual Mode . . . . . . . . . . . . . . . . . 9-35
Shift Lock ControlFunction Check . . . . . . . . . . . 10-28
Auxiliary Devices . . . . . . . . 7-28, 7-31

Black plate (6,1)GMC Terrain Owner Manual - 2011
i-6 INDEX
High-Beam On Light . . . . . . . . . . . 5-19
Highway Hypnosis . . . . . . . . . . . . . 9-18
Hill and Mountain Roads . . . . . . . 9-18
Hill Start Assist (HSA) . . . . . . . . . 9-39
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-14
I
Ignition Positions . . . . . . . . . . . . . . 9-27
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-29
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-43
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . . 5-8
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-75
K
Key and Lock Messages . . . . . . . 5-27
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-45
Lamps Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Exterior Controls . . . . . . . . . . . . . . . 6-1
License Plate . . . . . . . . . . . . . . . 10-38
Malfunction Indicator . . . . . . . . . 5-13
On Reminder . . . . . . . . . . . . . . . . . 5-20
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lap-Shoulder Belt . . . . . . . . . . . . . 3-20
LATCH System Replacing Parts After aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-54
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-49
Liftgate
Carbon Monoxide . . . . . . . . . 2-8, 2-9 Light
StabiliTrak
®OFF . . . . . . . . . . . . . 5-16
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Illumination Control . . . . . . . . . . . . 6-4
Lights Airbag Readiness . . . . . . . . . . . . . 5-11
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-16
Brake System Warning . . . . . . . 5-15
Charging System . . . . . . . . . . . . . 5-12
Cruise Control . . . . . . . . . . . . . . . . 5-20
Engine Oil Pressure . . . . . . . . . . 5-18
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-20
Fuel Economy . . . . . . . . . . . . . . . . 5-18
High-Beam On . . . . . . . . . . . . . . . . 5-19
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . . 5-19
Safety Belt Reminders . . . . . . . . 5-10
Security . . . . . . . . . . . . . . . . . . . . . . 5-19
Tire Pressure . . . . . . . . . . . . . . . . . 5-17
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-17
Traction Off . . . . . . . . . . . . . . . . . . . 5-16