
Black plate (39,1)GMC Terrain Owner Manual - 2011
Seats and Restraints 3-39
If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are
in Step Two of the Customer
Satisfaction Procedure in
this manual. SeeCustomer
Satisfaction Procedure (U.S.
and Canada) on page 13‑1
or Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑61 for additional
important information. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are
in Step Two of the Customer
Satisfaction Procedure in
this manual. See Customer
Satisfaction Procedure (U.S.
and Canada) on page 13‑1
or Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑11 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbag modules,
see What Makes an Airbag
Inflate? on page 3‑31. See your
dealer for service.

Black plate (1,1)GMC Terrain Owner Manual - 2011
Storage 4-1
Storage
Storage Compartments
Instrument Panel Storage . . . . 4-1
Glove Box . . . . . . . . . . . . . . . . . . . . 4-1
Cupholders . . . . . . . . . . . . . . . . . . . 4-1
Center Console Storage . . . . . . 4-1
Additional Storage Features
Cargo Cover . . . . . . . . . . . . . . . . . . 4-2
Cargo Tie-Downs . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . 4-2
Roof Rack System
Roof Rack System . . . . . . . . . . . . 4-2
Storage
Compartments
Instrument Panel Storage
There may be a storage
compartment on the instrument
panel. Pull the handle to open.
Glove Box
Open the glove box by lifting up on
the lever.
Cupholders
Two cupholders are in the center
console. Cupholders may be located
in the second row seat armrest. To
access, pull the armrest down.
Center Console Storage
For vehicles with a center console
storage, use the lever (A) on the
front to open.

Black plate (2,1)GMC Terrain Owner Manual - 2011
4-2 Storage
Additional Storage
Features
Cargo Cover
For vehicles with a cargo cover, use
it to cover items in the rear of the
vehicle.
To remove the cover from the
vehicle, pull both ends toward each
other. To reinstall, place each end of
the cover in the holes behind the
rear seat.
Cargo Tie-Downs
The vehicle may be equipped with
four cargo tie downs (A) located in
the rear compartment.
Convenience Net
This vehicle may have a
convenience net located in the rear
of the vehicle. Attach it to the cargo
tie‐downs for storing small loads.
Do not use the net to store heavy
loads.
Roof Rack System
{WARNING
If something is carried on top of
the vehicle that is longer or wider
than the roof rack—like paneling,
plywood, or a mattress —the
wind can catch it while the vehicle
is being driven. The item being
carried could be violently torn off,
and this could cause a collision
and damage the vehicle. Never
carry something longer or wider
than the roof rack on top of the
vehicle unless using a GM
certified accessory carrier.
This vehicle may be equipped with
a roof rack. For roof racks that
do not have cross rails included,
GM certified cross rails can be
purchased as an accessory.
See your dealer for additional
information.

Black plate (3,1)GMC Terrain Owner Manual - 2011
Storage 4-3
Notice:Loading cargo on the
roof rack that weighs more than
100 kg (220 lbs) or hangs over the
rear or sides of the vehicle may
damage the vehicle. Load cargo
so that it rests evenly between
the crossrails, making sure to
fasten cargo securely.
To prevent damage or loss of cargo
when driving, check to make sure
cross rails and cargo are securely
fastened. Loading cargo on the roof
rack will make the vehicle's center
of gravity higher. Avoid high speeds,
sudden starts, sharp turns, sudden
braking, or abrupt maneuvers;
otherwise it may result in loss of
control. If driving for a long distance,
on rough roads, or at high speeds,
occasionally stop the vehicle to
make sure the cargo remains in its
place. Do not exceed the maximum
vehicle capacity when loading the
vehicle. For more information on
vehicle capacity and loading, see
Vehicle Load Limits on page 9‑21.
The roof rack cross rails can be
locked in four positions along the
roof rack side rails. These are the
only positions that the cross rails
will lock.Lift the lever to release and move
the cross rail.
Position the cross rail on both sides
of the vehicle at the same time.

Black plate (4,1)GMC Terrain Owner Manual - 2011
4-4 Storage
Push the lever down to completely
engage into the side rail holes. If the
lever is not tight, then the cross rail
is not engaged in a side rail hole.
Slide the cross rails back and forth
until the lock pins engage in the
holes and a click is heard as the
pins align and the cross rail locks.Try sliding the cross rails forward
and backward to ensure that they
are correctly secured and that the
levers stay tight to the cross rails.
Do not stand on the plastic lower
body panels when loading cargo on
the roof rack.
When the roof rack is not in use,
lock one cross rail at the furthest
forward position and lock the other
cross rail at the furthest rearward
position to reduce wind noise.

Black plate (18,1)GMC Terrain Owner Manual - 2011
7-18 Infotainment System
XM Not Available:If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can occur when
things like storms and power lines
interfere with radio reception. When
this happens, try reducing the treble
on the radio.
XM™ Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as
with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage can cause
interference with the vehicle's radio.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the AM‐FM radio, OnStar,
the XM Satellite Radio Service
System, and GPS (Global
Positioning System), if the vehicle
has these features. Keep the
antenna clear of obstructions for
clear reception.

Black plate (8,1)GMC Terrain Owner Manual - 2011
9-8 Driving and Operating
Before You Go Off-Roading
.Have all necessary maintenance
and service work done.
.Make sure there is enough fuel,
that fluid levels are where they
should be, and that the spare
tire is fully inflated.
.Be sure to read all the
information about all-wheel-drive
vehicles in this manual.
.Make sure all underbody
shields, if the vehicle has them,
are properly attached.
.Know the local laws that apply to
off-roading where you will be
driving or check with law
enforcement people in the area.
.Be sure to get the necessary
permission if you will be on
private land.
Loading Your Vehicle for
Off-Road Driving
{WARNING
.Cargo on the load floor piled
higher than the seatbacks
can be thrown forward during
a sudden stop. You or your
passengers could be injured.
Keep cargo below the top of
the seatbacks.
.Unsecured cargo on the
load floor can be tossed
about when driving over
rough terrain. You or your
passengers can be struck by
flying objects. Secure the
cargo properly.
.Heavy loads on the roof raise
the vehicle's center of gravity,
making it more likely to roll
over. You can be seriously or
fatally injured if the vehicle
rolls over. Put heavy loads
inside the cargo area, not on(Continued)
WARNING (Continued)
the roof. Keep cargo in the
cargo area as far forward and
low as possible.
There are some important things to
remember about how to load your
vehicle.
.The heaviest things should be
on the floor, forward of the rear
axle. Put heavier items as far
forward as you can.
.Be sure the load is properly
secured, so things are not
tossed around.
You will find other important
information under Vehicle Load
Limits on page 9‑21 andTires on
page 10‑45.

Black plate (30,1)GMC Terrain Owner Manual - 2011
9-30 Driving and Operating
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical
parts or accessories, you could
change the way the engine
operates. Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine is turned off:
.Audio System
.Power Windows
.Sunroof (if equipped) Power to the audio system will
continue to operate for up to
10 minutes or until the driver door
is opened.
Power to the power windows and
sunroof will continue to operate for
up to 10 minutes or until any door is
opened.
All these features will work when
the key is in ON/RUN or ACC/
ACCESSORY.
Engine Coolant Heater
The engine coolant heater,
if available, can help in cold weather
conditions at or below
−18°C (0°F)
for easier starting and better fuel
economy during engine warm-up.
Plug in the coolant heater at least
four hours before starting the
vehicle. An internal thermostat in
the plug-end of the cord will prevent
engine coolant heater operation at
temperatures above −18°C (0°F).
To Use The Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the
electrical cord.
The electrical cord is located on
the passenger side of the engine
compartment, in front of the air
cleaner.
3. Plug it into a normal, grounded 110-volt AC outlet.
{WARNING
Plugging the cord into an
ungrounded outlet could cause an
electrical shock. Also, the wrong
kind of extension cord could
overheat and cause a fire. You
could be seriously injured. Plug
the cord into a properly grounded
three-prong 110-volt AC outlet.
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.